Customer Service Jobs in East Syracuse, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Syracuse, NY (6 miles from East Syracuse, NY)
- 2 hours ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 2 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Associate - Temporary
- Syracuse, NY (6 miles from East Syracuse, NY)
- 2 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 4707618: 6392 E Taft Rd, East Syracuse, New York 13057 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
Education and Experience: Three years' experience in customer service, retail banking and/or financial operations support....
Customer Service Representative, Medicare Pharmacy
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
service Assists with answering basic customer inquires on product availability, maintenance, and the status of orders Assists with resolving basic customers' service or billing complaints Assists with...
Bilingual Customer Service Representative - Onsite
- Skaneateles, NY (20 miles from East Syracuse, NY)
- 9 days ago
- Skaneateles, NY (20 miles from East Syracuse, NY)
- 9 days ago
Bilingual Customer Service Representative - Onsite Title: Bilingual Customer Service Representative - Onsite Mandatory skills: Customer Care, Service Support, Order Fulfilment, Microsoft Excel, SAP,...
Customer Service Representative
- Syracuse, NY (6 miles from East Syracuse, NY)
- 10 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 10 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Skaneateles, NY (20 miles from East Syracuse, NY)
- 10 days ago
- Skaneateles, NY (20 miles from East Syracuse, NY)
- 10 days ago
Services Order Fulfilment Coordinator Skaneateles NY 12 Months Pay range: 27 - 33/hr, W 2 The Services Order Fulfilment Coordinator is the first point of contact for all customer inquiries related...
Pharmacy Customer Service Associate
- Camillus, NY (13 miles from East Syracuse, NY)
- 11 days ago
- Camillus, NY (13 miles from East Syracuse, NY)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The **SCA** **Customer Care Representative I** is responsible for handling or responding to customer service issues....
Kinney Homecare Customer Service Representative
- Camden, NY (24 miles from East Syracuse, NY)
- 13 days ago
- Camden, NY (24 miles from East Syracuse, NY)
- 13 days ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
Customer Service Representative
- North Syracuse, NY (4 miles from East Syracuse, NY)
- 17 days ago
- North Syracuse, NY (4 miles from East Syracuse, NY)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Loss Prevention Customer Service Associate
- Syracuse, NY (6 miles from East Syracuse, NY)
- 24 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cicero, NY (4 miles from East Syracuse, NY)
- 25 days ago
- Cicero, NY (4 miles from East Syracuse, NY)
- 25 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Demographic Data for East Syracuse, NY
Moving to East Syracuse, NY? Find some basic demographic data about East Syracuse, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Syracuse, NY
Highest Education Level
Customer Services in East Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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