Customer Service Jobs in East Aurora, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
This is a great opportunity for someone looking to contribute to a high-performing customer service and fulfillment operation....
MATJP00004184 Customer Service Representative Location : 636 Girard Avenue, East Aurora, NY 14052 Duration : 8 Months+ Pay rate : $24.75/hr 2 Positions OUR IMPACT: The Customer Service Team functions...
- East Amherst, NY (19 miles from East Aurora, NY)
- 23 hours ago
- East Amherst, NY (19 miles from East Aurora, NY)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Depew, NY (11 miles from East Aurora, NY)
- 2 days ago
- Depew, NY (11 miles from East Aurora, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Depew, NY (11 miles from East Aurora, NY)
- 2 days ago
- Depew, NY (11 miles from East Aurora, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Tonawanda, NY (21 miles from East Aurora, NY)
- 3 days ago
- Tonawanda, NY (21 miles from East Aurora, NY)
- 3 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 4 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 4 days ago
The Customer Service Representative position offers an opportunity to begin a career at Independent Health....
Showroom Customer Service Representative
- Depew, NY (11 miles from East Aurora, NY)
- 5 days ago
- Depew, NY (11 miles from East Aurora, NY)
- 5 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Sr Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 5 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 5 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Associate - Temporary
- Amherst, NY (16 miles from East Aurora, NY)
- 5 days ago
- Amherst, NY (16 miles from East Aurora, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Medical Equipment Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 10 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 10 days ago
Must have good customer service skills both over the phone and in person....
Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 12 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 12 days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Retail Customer Service Associate
- Williamsville, NY (16 miles from East Aurora, NY)
- 13 days ago
- Williamsville, NY (16 miles from East Aurora, NY)
- 13 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Medical Equipment Customer Service Representative
- Amherst, NY (16 miles from East Aurora, NY)
- 14 days ago
- Amherst, NY (16 miles from East Aurora, NY)
- 14 days ago
Must have good customer service skills both over the phone and in person....
Customer Assistance Representative Sr.
- Buffalo, NY (17 miles from East Aurora, NY)
- 15 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 15 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Demographic Data for East Aurora, NY
Moving to East Aurora, NY? Find some basic demographic data about East Aurora, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Aurora, NY
Highest Education Level
Customer Services in East Aurora, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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