Customer Service Jobs in Congers, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Pharmacy Customer Service Associate

  • Clifton, NJ (22 miles from Congers, NY)
  • 10 hours ago
  • Clifton, NJ (22 miles from Congers, NY)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Mister Jones)

  • Woodland Park, NJ (24 miles from Congers, NY)
  • 19 hours ago
  • Woodland Park, NJ (24 miles from Congers, NY)
  • 19 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • Ridgefield, NJ (23 miles from Congers, NY)
  • 20 hours ago
  • Ridgefield, NJ (23 miles from Congers, NY)
  • 20 hours ago

Customer Service, CSR, Customer Service Representive, Inside Sales, Sales Support, Excel, Data Entry, CRM, ERP, Quotes, Company Website Company Profile Swatek Packaging founded in 1955, joined the Viking...

Customer Service Associate - Temporary

  • Paterson, NJ (21 miles from Congers, NY)
  • 1 day ago
  • Paterson, NJ (21 miles from Congers, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Darien, CT (23 miles from Congers, NY)
  • 1 day ago
  • Darien, CT (23 miles from Congers, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Teaneck, NJ (19 miles from Congers, NY)
  • 1 day ago
  • Teaneck, NJ (19 miles from Congers, NY)
  • 1 day ago

Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • East Rutherford, NJ (24 miles from Congers, NY)
  • 1 day ago
  • East Rutherford, NJ (24 miles from Congers, NY)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative -New Rochelle, NY

  • New Rochelle, NY (18 miles from Congers, NY)
  • 1 day ago
  • New Rochelle, NY (18 miles from Congers, NY)
  • 1 day ago

Collaborate with other customer service/call center team members to find appropriate solutions and improve customer service. Support LAZ/MNR field operations as required....

Customer Service Representative

  • Clifton, NJ (22 miles from Congers, NY)
  • 2 days ago
  • Clifton, NJ (22 miles from Congers, NY)
  • 2 days ago

Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...

Customer Service Representative

  • Wayne, NJ (21 miles from Congers, NY)
  • 2 days ago
  • Wayne, NJ (21 miles from Congers, NY)
  • 2 days ago

Customer Service RepresentativeJob OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Customer Service Representative

  • Paramus, NJ (16 miles from Congers, NY)
  • 3 days ago
  • Paramus, NJ (16 miles from Congers, NY)
  • 3 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Amazon Locker+ Customer Service Associate

  • Closter, NJ (13 miles from Congers, NY)
  • 3 days ago
  • Closter, NJ (13 miles from Congers, NY)
  • 3 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Fort Lee, NJ (21 miles from Congers, NY)
  • 3 days ago
  • Fort Lee, NJ (21 miles from Congers, NY)
  • 3 days ago

Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Uniformed Loss Prevention Customer Service Associate

  • Yonkers, NY (14 miles from Congers, NY)
  • 4 days ago
  • Yonkers, NY (14 miles from Congers, NY)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Bronx, NY (23 miles from Congers, NY)
  • 4 days ago
  • Bronx, NY (23 miles from Congers, NY)
  • 4 days ago

We are a broadline distributor delivering quality food, service and custom solutions to foodservice operators and restaurants throughout the New York, New Jersey and Conneticut markets. We will be...

Demographic Data for Congers, NY

Moving to Congers, NY? Find some basic demographic data about Congers, NY below.


Local
National
8,727
241
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Congers, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Congers, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Congers, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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