Customer Service Jobs in College Point, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 198 Jobs

Customer Service Representative

  • Melville, NY (22 miles from College Point, NY)
  • 10 hours ago
  • Melville, NY (22 miles from College Point, NY)
  • 10 hours ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Remote Work

Customer Service Representative

  • Newark, NJ (17 miles from College Point, NY)
  • 24 days ago
  • Newark, NJ (17 miles from College Point, NY)
  • 24 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Syosset, NY (17 miles from College Point, NY)
  • 21 days ago
  • Syosset, NY (17 miles from College Point, NY)
  • 21 days ago

QUALIFICATIONS: Required to be bilingual in Spanish Customer Service Experience with de-escalation a big plus Data entry skills Comfortable working in a fast paced environment Microsoft office (Outlook...

Associate Laboratory Customer Service Representative

  • Lake Success, NY (6 miles from College Point, NY)
  • 16 hours ago
  • Lake Success, NY (6 miles from College Point, NY)
  • 16 hours ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....

Customer Service Representative/Administrative Assistant

  • New York City, NY (9 miles from College Point, NY)
  • 16 hours ago
  • New York City, NY (9 miles from College Point, NY)
  • 16 hours ago

C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....

Customer Support Associate

  • Jersey City, NJ (12 miles from College Point, NY)
  • 17 hours ago
  • Jersey City, NJ (12 miles from College Point, NY)
  • 17 hours ago

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit-all tailored to help entrepreneurs thrive. With best-in-class...

Remote Work

Client Service Representative in New York, NY

  • New York, NY (8 miles from College Point, NY)
  • 1 day ago
  • New York, NY (8 miles from College Point, NY)
  • 1 day ago

One year related experience required with customer service preferred....

Customer Service Representative

  • Flushing, NY (2 miles from College Point, NY)
  • 1 day ago
  • Flushing, NY (2 miles from College Point, NY)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

U-Box Customer Care Representative (CDL)

  • Saddle Brook, NJ (15 miles from College Point, NY)
  • 1 day ago
  • Saddle Brook, NJ (15 miles from College Point, NY)
  • 1 day ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Associate - Temporary

  • Glen Cove, NY (13 miles from College Point, NY)
  • 1 day ago
  • Glen Cove, NY (13 miles from College Point, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Associate (Part-Time)

  • Elizabeth, NJ (19 miles from College Point, NY)
  • 1 day ago
  • Elizabeth, NJ (19 miles from College Point, NY)
  • 1 day ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Representative

  • Wantagh, NY (18 miles from College Point, NY)
  • 1 day ago
  • Wantagh, NY (18 miles from College Point, NY)
  • 1 day ago

Customer Service Representative Join Our Epic Team at South Shore Animal Hospital!...

We're Hiring Customer Service Representative (Staten Island) Full Ti

  • Staten Island, NY (17 miles from College Point, NY)
  • 1 day ago
  • Staten Island, NY (17 miles from College Point, NY)
  • 1 day ago

We're Hiring Customer Service Representative (Staten Island) Full Time or Flexible We are looking for a reliable and motivated Customer Service Representative to join our team at a luxury transportation...

Sales & Customer Service Associate

  • Clifton, NJ (16 miles from College Point, NY)
  • 1 day ago
  • Clifton, NJ (16 miles from College Point, NY)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Licensed Customer Service Representative

  • Newark, NJ (17 miles from College Point, NY)
  • 1 day ago
  • Newark, NJ (17 miles from College Point, NY)
  • 1 day ago

Previous experience in customer service or client support. Property and Casualty Insurance License required. Excellent communication skills, both written and verbal....

Remote Work

Demographic Data for College Point, NY

Moving to College Point, NY? Find some basic demographic data about College Point, NY below.

Local
National
28,310
792
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in College Point, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in College Point, NY offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in College Point, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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