Customer Service Jobs in Cicero, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Service Representative - Sales

  • Liverpool, NY (7 miles from Cicero, NY)
  • 1 day ago
  • Liverpool, NY (7 miles from Cicero, NY)
  • 1 day ago

We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....

Customer Service Representative

  • Fayetteville, NY (9 miles from Cicero, NY)
  • 2 days ago
  • Fayetteville, NY (9 miles from Cicero, NY)
  • 2 days ago

Store 4707630: 535 E Genesee St, Fayetteville, New York 13066 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Full Time Customer Service Representative $17 hourly

  • Syracuse, NY (8 miles from Cicero, NY)
  • 5 days ago
  • Syracuse, NY (8 miles from Cicero, NY)
  • 5 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Lead Customer Service Representative, Full or Part Time

  • East Syracuse, NY (4 miles from Cicero, NY)
  • 6 days ago
  • East Syracuse, NY (4 miles from Cicero, NY)
  • 6 days ago

Store 4707618: 6392 E Taft Rd, East Syracuse, New York 13057 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Airport Customer Service Agent (Frontier) - SYR

  • Syracuse, NY (8 miles from Cicero, NY)
  • 6 days ago
  • Syracuse, NY (8 miles from Cicero, NY)
  • 6 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative (Spanish/Portuguese)

  • Syracuse, NY (8 miles from Cicero, NY)
  • 9 days ago
  • Syracuse, NY (8 miles from Cicero, NY)
  • 9 days ago

We're Looking for Someone with: High school diploma and at least 2 years of relevant customer service or call center experience. Strong customer service and team orientation....

Customer Service Representative

  • Syracuse, NY (8 miles from Cicero, NY)
  • 9 days ago
  • Syracuse, NY (8 miles from Cicero, NY)
  • 9 days ago

We're Looking for Someone with: High school diploma and at least 2 years of relevant customer service or call center experience. Strong customer service and team orientation....

Lead Customer Service Representative, Full or Part Time

  • Sylvan Beach, NY (17 miles from Cicero, NY)
  • 11 days ago
  • Sylvan Beach, NY (17 miles from Cicero, NY)
  • 11 days ago

Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Constantia, NY (7 miles from Cicero, NY)
  • 11 days ago
  • Constantia, NY (7 miles from Cicero, NY)
  • 11 days ago

Store 4707602: 1411 State Route 49, Constantia, New York 13044 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Brewerton, NY (5 miles from Cicero, NY)
  • 11 days ago
  • Brewerton, NY (5 miles from Cicero, NY)
  • 11 days ago

Store 4707623: 5565 Bartell Rd, Brewerton, New York 13029 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Team Member

  • Sylvan Beach, NY (17 miles from Cicero, NY)
  • 11 days ago
  • Sylvan Beach, NY (17 miles from Cicero, NY)
  • 11 days ago

Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative Healthcare Storefront (Liverpool, NY) $19.50/Hour

  • Liverpool, NY (7 miles from Cicero, NY)
  • 16 days ago
  • Liverpool, NY (7 miles from Cicero, NY)
  • 16 days ago

Previous experience in customer service roles, preferably within a healthcare or insurance- related setting. Basic computer proficiency....

Customer Service Representative - Join Fast

  • Syracuse, NY (8 miles from Cicero, NY)
  • 16 days ago
  • Syracuse, NY (8 miles from Cicero, NY)
  • 16 days ago

un Customer Service Representative - Join Fast compensation: Earn between $580 and $1,718 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...

Customer Service Representative

  • Syracuse, NY (8 miles from Cicero, NY)
  • 20 days ago
  • Syracuse, NY (8 miles from Cicero, NY)
  • 20 days ago

Customer Service Rep Bodycote offers: $1,500 Sign-on Retention Bonus!...

Customer Service Agent

  • East Syracuse, NY (4 miles from Cicero, NY)
  • 24 days ago
  • East Syracuse, NY (4 miles from Cicero, NY)
  • 24 days ago

Required Qualifications: High School diploma/GED 2+ years Call Center Customer Service experience 1+ year Customer Service chat experience Preferred Qualifications: Working knowledge of call center...

Demographic Data for Cicero, NY

Moving to Cicero, NY? Find some basic demographic data about Cicero, NY below.

Local
National
17,485
468
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
customer service
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Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Cicero, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cicero, NY offer the following education background
High School or GED
35.0%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cicero, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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