Customer Service Jobs in Chester, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Service Associate

  • Vails Gate, NY (12 miles from Chester, NY)
  • 8 hours ago
  • Vails Gate, NY (12 miles from Chester, NY)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Middletown, NY (13 miles from Chester, NY)
  • 5 days ago
  • Middletown, NY (13 miles from Chester, NY)
  • 5 days ago

Poly Craft Industries Corp. is seeking Customer Service Representative positions in Middletown, NY (Orange County).The Customer Service Representative positions are responsible to be proactive, detailed...

Retail Customer Service Associate Part Time

  • Newburgh, NY (17 miles from Chester, NY)
  • 6 days ago
  • Newburgh, NY (17 miles from Chester, NY)
  • 6 days ago

service to members....

Pharmacy Customer Service Associate

  • Ossining, NY (24 miles from Chester, NY)
  • 6 days ago
  • Ossining, NY (24 miles from Chester, NY)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate (Part Time, Flexible Schedule)

  • Wallkill, NY (20 miles from Chester, NY)
  • 7 days ago
  • Wallkill, NY (20 miles from Chester, NY)
  • 7 days ago

General Purpose The Office Customer Service Associate provides customer-friendly service to our valuable customers by delivering excellent, prompt, professional service to Adams’ customers, managers...

Customer Relations Specialist

  • Chester, NY
  • 7 days ago
  • Chester, NY
  • 7 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

LP Customer Service Associate II

  • Nanuet, NY (21 miles from Chester, NY)
  • 7 days ago
  • Nanuet, NY (21 miles from Chester, NY)
  • 7 days ago

Address: 205 East Route 59 Location: USA HomeGoods Store 0465 Nanuet NYThis position has a starting pay range of $15.50 to $18.60 per hour....

Client Service Representative

  • Chelsea, NY (20 miles from Chester, NY)
  • 12 days ago
  • Chelsea, NY (20 miles from Chester, NY)
  • 12 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • West Nyack, NY (22 miles from Chester, NY)
  • 14 days ago
  • West Nyack, NY (22 miles from Chester, NY)
  • 14 days ago

Operates usual office machines and related customer service software/programs etc....

Customer Service Representative- ERISA Fidelity Department

  • Woodcliff Lake, NJ (24 miles from Chester, NY)
  • 15 days ago
  • Woodcliff Lake, NJ (24 miles from Chester, NY)
  • 15 days ago

Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...

Senior Customer Service Associate, Interstate - Full Time

  • Ramsey, NJ (20 miles from Chester, NY)
  • 16 days ago
  • Ramsey, NJ (20 miles from Chester, NY)
  • 16 days ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Customer Service Associate

  • Ramsey, NJ (20 miles from Chester, NY)
  • 23 days ago
  • Ramsey, NJ (20 miles from Chester, NY)
  • 23 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Loss Prevention Customer Service Associate II-1

  • Nanuet, NY (21 miles from Chester, NY)
  • 27 days ago
  • Nanuet, NY (21 miles from Chester, NY)
  • 27 days ago

Address: 205 East Route 59 Location: USA TJ Maxx Store 0396 Nanuet NYThis position has a starting pay range of $15.50 to $18.60 per hour....

Retail Customer Service Associate

  • Middletown, NY (13 miles from Chester, NY)
  • 27 days ago
  • Middletown, NY (13 miles from Chester, NY)
  • 27 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...

Customer Service Representative

  • Newburgh, NY (17 miles from Chester, NY)
  • 30+ days ago
  • Newburgh, NY (17 miles from Chester, NY)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Chester, NY

Moving to Chester, NY? Find some basic demographic data about Chester, NY below.


Local
National
12,547
309
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chester, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chester, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chester, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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