Customer Service Jobs in Cheektowaga, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
customer service....
Customer Service Representative
- Williamsville, NY (8 miles from Cheektowaga, NY)
- 1 day ago
- Williamsville, NY (8 miles from Cheektowaga, NY)
- 1 day ago
We are hiring full-time customer service representatives to start on October 6th, 2025....
- Orchard Park, NY (10 miles from Cheektowaga, NY)
- 1 day ago
- Orchard Park, NY (10 miles from Cheektowaga, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Benefits Customer Service Representative
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 2 days ago
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 2 days ago
Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer...
Remote WorkRemote Benefits Customer Service Representative (Local To BUFFALO, NY)
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 2 days ago
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 2 days ago
Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer...
Remote WorkCustomer Service Associate - Temporary
- Clarence, NY (12 miles from Cheektowaga, NY)
- 3 days ago
- Clarence, NY (12 miles from Cheektowaga, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Boston, NY (18 miles from Cheektowaga, NY)
- 3 days ago
- Boston, NY (18 miles from Cheektowaga, NY)
- 3 days ago
Familiarity with customer service ticketing systems like Zendesk or similar tools....
Remote WorkPharmacy Customer Service Associate
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 4 days ago
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Spectrum Mobile
- Amherst, NY (8 miles from Cheektowaga, NY)
- 7 days ago
- Amherst, NY (8 miles from Cheektowaga, NY)
- 7 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
- Clarence, NY (12 miles from Cheektowaga, NY)
- 9 days ago
- Clarence, NY (12 miles from Cheektowaga, NY)
- 9 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
- Amherst, NY (8 miles from Cheektowaga, NY)
- 9 days ago
- Amherst, NY (8 miles from Cheektowaga, NY)
- 9 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- East Amherst, NY (12 miles from Cheektowaga, NY)
- 10 days ago
- East Amherst, NY (12 miles from Cheektowaga, NY)
- 10 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
IMMEDIATE HIRE Customer Service Representative
- West Seneca, NY
- 11 days ago
- West Seneca, NY
- 11 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Call Center Customer Service Representative
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 15 days ago
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 15 days ago
Whats a typical day as a Benefits Customer Service Representative?...
Casual Customer Service Representative $17 hourly
- Williamsville, NY (8 miles from Cheektowaga, NY)
- 16 days ago
- Williamsville, NY (8 miles from Cheektowaga, NY)
- 16 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Demographic Data for Cheektowaga, NY
Moving to Cheektowaga, NY? Find some basic demographic data about Cheektowaga, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cheektowaga, NY
Highest Education Level
Customer Services in Cheektowaga, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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