Customer Service Jobs in Carmel, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Data Entry/customer Service Representative

  • Hopewell Junction, NY (8 miles from Carmel, NY)
  • 5 hours ago
  • Hopewell Junction, NY (8 miles from Carmel, NY)
  • 5 hours ago

You will handle customer service calls via phone, email, or fax, and answer inquiries such as shipment or billing questions....

Customer Service Representative

  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 12 hours ago
  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 12 hours ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Associate - Temporary

  • Newburgh, NY (17 miles from Carmel, NY)
  • 12 hours ago
  • Newburgh, NY (17 miles from Carmel, NY)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time

  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 23 hours ago
  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 23 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Patient Customer Service Representative

  • Fishkill, NY (11 miles from Carmel, NY)
  • 1 day ago
  • Fishkill, NY (11 miles from Carmel, NY)
  • 1 day ago

*Patient Customer Service Representative / Aide Rehabilitation Services* *Location:* Vassar Brothers Medical Center *Department:* Rehab Services Admin | *Org Unit:* 1892 *Job Type:* Non-Exempt | Hourly...

Pharmacy Customer Service Associate

  • New Canaan, CT (21 miles from Carmel, NY)
  • 1 day ago
  • New Canaan, CT (21 miles from Carmel, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Fishkill, NY (11 miles from Carmel, NY)
  • 1 day ago
  • Fishkill, NY (11 miles from Carmel, NY)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...

Customer Service Representative - Work From Home

  • New City, NY (23 miles from Carmel, NY)
  • 4 days ago
  • New City, NY (23 miles from Carmel, NY)
  • 4 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Peekskill, NY (14 miles from Carmel, NY)
  • 5 days ago
  • Peekskill, NY (14 miles from Carmel, NY)
  • 5 days ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Customer Service Associate

  • New City, NY (23 miles from Carmel, NY)
  • 7 days ago
  • New City, NY (23 miles from Carmel, NY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Chappaqua, NY (17 miles from Carmel, NY)
  • 7 days ago
  • Chappaqua, NY (17 miles from Carmel, NY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Patient Customer Service Representative/Aide

  • Fishkill, NY (11 miles from Carmel, NY)
  • 7 days ago
  • Fishkill, NY (11 miles from Carmel, NY)
  • 7 days ago

Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....

Customer Service Representative - Out Patient Part Time

  • Danbury, CT (13 miles from Carmel, NY)
  • 7 days ago
  • Danbury, CT (13 miles from Carmel, NY)
  • 7 days ago

Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...

PT Customer Service Associate

  • Wappingers Falls, NY (13 miles from Carmel, NY)
  • 10 days ago
  • Wappingers Falls, NY (13 miles from Carmel, NY)
  • 10 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Hopewell Junction, NY (8 miles from Carmel, NY)
  • 15 days ago
  • Hopewell Junction, NY (8 miles from Carmel, NY)
  • 15 days ago

Customer Service Representative Job Description This role involves working closely with specific customer accounts to maintain relationships and provide exceptional customer service....

Demographic Data for Carmel, NY

Moving to Carmel, NY? Find some basic demographic data about Carmel, NY below.


Local
National
24,664
616
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carmel, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carmel, NY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carmel, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »