Customer Service Jobs in Canastota, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Client Service Representative

  • New Hartford, NY (24 miles from Canastota, NY)
  • 1 day ago
  • New Hartford, NY (24 miles from Canastota, NY)
  • 1 day ago

New Hartford Animal Hospital is seeking an experienced, full-time veterinary client service representative to join our AAHA accredited and Fear Free certified companion animal hospital in New...

Customer Service Representative

  • Clinton, NY (19 miles from Canastota, NY)
  • 1 day ago
  • Clinton, NY (19 miles from Canastota, NY)
  • 1 day ago

This is a full-time on-site role for a Customer Service Representative at Gem Agency in Clinton, NY....

Customer Service Representative $17 hourly

  • Liverpool, NY (22 miles from Canastota, NY)
  • 1 day ago
  • Liverpool, NY (22 miles from Canastota, NY)
  • 1 day ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • West Monroe, NY (21 miles from Canastota, NY)
  • 1 day ago
  • West Monroe, NY (21 miles from Canastota, NY)
  • 1 day ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Syracuse, NY (19 miles from Canastota, NY)
  • 1 day ago
  • Syracuse, NY (19 miles from Canastota, NY)
  • 1 day ago

Overview Our Contact Center located in Syracuse, NY has several openings for Customer Service Representatives....

Delivery Station Customer Service Associate, DSL

  • East Syracuse, NY (14 miles from Canastota, NY)
  • 1 day ago
  • East Syracuse, NY (14 miles from Canastota, NY)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Representative - Hybrid

  • Syracuse, NY (19 miles from Canastota, NY)
  • 2 days ago
  • Syracuse, NY (19 miles from Canastota, NY)
  • 2 days ago

Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...

Customer Service Representative

  • Syracuse, NY (19 miles from Canastota, NY)
  • 3 days ago
  • Syracuse, NY (19 miles from Canastota, NY)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Airport Customer Service Agent (Frontier) - SYR

  • Syracuse, NY (19 miles from Canastota, NY)
  • 3 days ago
  • Syracuse, NY (19 miles from Canastota, NY)
  • 3 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Associate

  • Rome, NY (17 miles from Canastota, NY)
  • 4 days ago
  • Rome, NY (17 miles from Canastota, NY)
  • 4 days ago

Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....

Customer Service Representative

  • Manlius, NY (12 miles from Canastota, NY)
  • 7 days ago
  • Manlius, NY (12 miles from Canastota, NY)
  • 7 days ago

Store 4707616: 8220 Cazenovia Rd, Manlius, New York 13104 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • East Syracuse, NY (14 miles from Canastota, NY)
  • 9 days ago
  • East Syracuse, NY (14 miles from Canastota, NY)
  • 9 days ago

Makes updates to procedures to ensure the improvement of Customer Service processes....

Customer Service Representative

  • Syracuse, NY (19 miles from Canastota, NY)
  • 9 days ago
  • Syracuse, NY (19 miles from Canastota, NY)
  • 9 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate - Temporary

  • Syracuse, NY (19 miles from Canastota, NY)
  • 14 days ago
  • Syracuse, NY (19 miles from Canastota, NY)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bookstore Customer Service Associate

  • Hamilton, NY (20 miles from Canastota, NY)
  • 17 days ago
  • Hamilton, NY (20 miles from Canastota, NY)
  • 17 days ago

Seeking to hire bookstore customer service associates to work in various depts providing customer service on the sales floor or by phone, stocking merchandise, processing transactions through register...

Demographic Data for Canastota, NY

Moving to Canastota, NY? Find some basic demographic data about Canastota, NY below.


Local
National
12,336
197
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Canastota, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Canastota, NY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canastota, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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