Customer Service Jobs in Cambridge, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Round Lake, NY (21 miles from Cambridge, NY)
- 3 hours ago
- Round Lake, NY (21 miles from Cambridge, NY)
- 3 hours ago
One or more years of customer service experience. Excellent computer and phone skills....
Pharmacy Customer Service Associate
- Manchester Center, VT (18 miles from Cambridge, NY)
- 1 day ago
- Manchester Center, VT (18 miles from Cambridge, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Saratoga Springs, NY (17 miles from Cambridge, NY)
- 1 day ago
- Saratoga Springs, NY (17 miles from Cambridge, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fort Edward, NY (15 miles from Cambridge, NY)
- 1 day ago
- Fort Edward, NY (15 miles from Cambridge, NY)
- 1 day ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Kinney Homecare Customer Service Representative
- Hudson Falls, NY (20 miles from Cambridge, NY)
- 1 day ago
- Hudson Falls, NY (20 miles from Cambridge, NY)
- 1 day ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
- Bennington, VT (16 miles from Cambridge, NY)
- 3 days ago
- Bennington, VT (16 miles from Cambridge, NY)
- 3 days ago
hiring Customer Service Agents with a local client!...
Customer Service Associate - Temporary
- Glens Falls, NY (20 miles from Cambridge, NY)
- 10 days ago
- Glens Falls, NY (20 miles from Cambridge, NY)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PT Customer Service Associate Bagger
- Queensbury, NY (20 miles from Cambridge, NY)
- 13 days ago
- Queensbury, NY (20 miles from Cambridge, NY)
- 13 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Retail Customer Service Supervisor
- Clifton Park, NY (24 miles from Cambridge, NY)
- 17 days ago
- Clifton Park, NY (24 miles from Cambridge, NY)
- 17 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Glens Falls, NY (20 miles from Cambridge, NY)
- 21 days ago
- Glens Falls, NY (20 miles from Cambridge, NY)
- 21 days ago
Alaant Workforce Solutions is proud to partner with a premier client to find a driven Customer Service Representative....
- Troy, NY (23 miles from Cambridge, NY)
- 24 days ago
- Troy, NY (23 miles from Cambridge, NY)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Clifton Park, NY (24 miles from Cambridge, NY)
- 28 days ago
- Clifton Park, NY (24 miles from Cambridge, NY)
- 28 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Bilingual Customer Service Representative Spanish-English
- Malta, NY (23 miles from Cambridge, NY)
- 29 days ago
- Malta, NY (23 miles from Cambridge, NY)
- 29 days ago
As a Bilingual Customer Service Representative – Spanish-English working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Malta, NY (23 miles from Cambridge, NY)
- 29 days ago
- Malta, NY (23 miles from Cambridge, NY)
- 29 days ago
As a Customer Service Representative working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
- Bennington, VT (16 miles from Cambridge, NY)
- 30+ days ago
- Bennington, VT (16 miles from Cambridge, NY)
- 30+ days ago
Customer Service Associate Call Center & Customer Service $ 18 / Hour location_on Bennington, Vermont work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Demographic Data for Cambridge, NY
Moving to Cambridge, NY? Find some basic demographic data about Cambridge, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cambridge, NY
Highest Education Level
Customer Services in Cambridge, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »