Customer Service Jobs in Burnt Hills, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 33 Jobs

Customer Service Representative

  • Clifton Park, NY (8 miles from Burnt Hills, NY)
  • 2 hours ago
  • Clifton Park, NY (8 miles from Burnt Hills, NY)
  • 2 hours ago

Job Summary: The Customer Service Representative is responsible for providing Customer Service to the direct sales channel including Distributors, Manufacturer’s Representatives, Architects and End-Users...

Pharmacy Customer Service Associate

  • Halfmoon, NY (8 miles from Burnt Hills, NY)
  • 8 hours ago
  • Halfmoon, NY (8 miles from Burnt Hills, NY)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Schaghticoke, NY (15 miles from Burnt Hills, NY)
  • 8 hours ago
  • Schaghticoke, NY (15 miles from Burnt Hills, NY)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

U-Box Customer Care Representative (CDL)

  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago
  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Representative

  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago
  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Shareholder Meeting Services Client Service Representative

  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago
  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...

Associate Customer Service Representative

  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago
  • Albany, NY (14 miles from Burnt Hills, NY)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Albany, NY (14 miles from Burnt Hills, NY)
  • 2 days ago
  • Albany, NY (14 miles from Burnt Hills, NY)
  • 2 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Associate - Temporary

  • Saratoga Springs, NY (11 miles from Burnt Hills, NY)
  • 3 days ago
  • Saratoga Springs, NY (11 miles from Burnt Hills, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Albany, NY (14 miles from Burnt Hills, NY)
  • 6 days ago
  • Albany, NY (14 miles from Burnt Hills, NY)
  • 6 days ago

**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....

Customer Service Representative

  • Cohoes, NY (13 miles from Burnt Hills, NY)
  • 7 days ago
  • Cohoes, NY (13 miles from Burnt Hills, NY)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Albany, NY (14 miles from Burnt Hills, NY)
  • 7 days ago
  • Albany, NY (14 miles from Burnt Hills, NY)
  • 7 days ago

Inside Sales Representative/ Customer Service Representative Job Description Do you love meeting new people? Do you focus on customer service?...

Customer Care Representative I

  • Latham, NY (13 miles from Burnt Hills, NY)
  • 9 days ago
  • Latham, NY (13 miles from Burnt Hills, NY)
  • 9 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Bilingual Customer Service Representative a Spanish-English

  • Malta, NY (5 miles from Burnt Hills, NY)
  • 11 days ago
  • Malta, NY (5 miles from Burnt Hills, NY)
  • 11 days ago

Bilingual Customer Service Representative - Spanish-English Job Employer Name:SpiderID: 14032007 Location: Malta, New YorkDate Posted: 7/18/2025 Wage:Category: Customer Service/Technical Support Job...

Bilingual Customer Service Representative Spanish-English

  • Malta, NY (5 miles from Burnt Hills, NY)
  • 12 days ago
  • Malta, NY (5 miles from Burnt Hills, NY)
  • 12 days ago

Bilingual Customer Service Representative - Spanish-English 3.4 3.4 out of 5 stars 101 State Farm Place, Malta, NY 12020 Bilingual Customer Service Representative - Spanish-English Your potential has...

Demographic Data for Burnt Hills, NY

Moving to Burnt Hills, NY? Find some basic demographic data about Burnt Hills, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burnt Hills, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burnt Hills, NY offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burnt Hills, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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