Customer Service Jobs in Buffalo, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Savers / Value Village Careers - Customer Service Associate
- Buffalo, NY
- 10 hours ago
- Buffalo, NY
- 10 hours ago
Description Job Title: Customer Service Associate Pay range: $15.50 to $16.34 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced...
- East Amherst, NY (14 miles from Buffalo, NY)
- 19 hours ago
- East Amherst, NY (14 miles from Buffalo, NY)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Angola, NY (19 miles from Buffalo, NY)
- 2 days ago
- Angola, NY (19 miles from Buffalo, NY)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Depew, NY (9 miles from Buffalo, NY)
- 2 days ago
- Depew, NY (9 miles from Buffalo, NY)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- Depew, NY (9 miles from Buffalo, NY)
- 2 days ago
- Depew, NY (9 miles from Buffalo, NY)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Tonawanda, NY (6 miles from Buffalo, NY)
- 2 days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 2 days ago
Provide outstanding customer service....
Customer Service Representative II (Park and Recreation - Non-Civil Service)
- Marilla, NY (17 miles from Buffalo, NY)
- 2 days ago
- Marilla, NY (17 miles from Buffalo, NY)
- 2 days ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
Job title Customer Service Representative Reports to UB Card Office Manager Department UB Card Office FLSA Status Full-Time Non-Exempt Position Summary Responsible for UB Card customer service, paperwork...
service....
Part Time Customer Service Associate
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 10 days ago
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 10 days ago
customer service....
Customer Service Representative
- East Aurora, NY (17 miles from Buffalo, NY)
- 10 days ago
- East Aurora, NY (17 miles from Buffalo, NY)
- 10 days ago
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
Customer Service Representative
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 10 days ago
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 10 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
customer service....
D&W Diesel, Inc. is looking to hire an experience Customer Service/Inside Sales Representative for our Buffalo, NY location....
An ideal candidate would have experience in a professional call center environment and/or other forms of customer service....
Demographic Data for Buffalo, NY
Moving to Buffalo, NY? Find some basic demographic data about Buffalo, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Buffalo, NY
Highest Education Level
Customer Services in Buffalo, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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