Customer Service Jobs in Buchanan, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Customer Service Associate

  • Vails Gate, NY (14 miles from Buchanan, NY)
  • 1 hour ago
  • Vails Gate, NY (14 miles from Buchanan, NY)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Paramus, NJ (22 miles from Buchanan, NY)
  • 2 days ago
  • Paramus, NJ (22 miles from Buchanan, NY)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Amazon Locker+ Customer Service Associate

  • Closter, NJ (20 miles from Buchanan, NY)
  • 2 days ago
  • Closter, NJ (20 miles from Buchanan, NY)
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Uniformed Loss Prevention Customer Service Associate

  • Yonkers, NY (21 miles from Buchanan, NY)
  • 3 days ago
  • Yonkers, NY (21 miles from Buchanan, NY)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate Part Time

  • Newburgh, NY (19 miles from Buchanan, NY)
  • 6 days ago
  • Newburgh, NY (19 miles from Buchanan, NY)
  • 6 days ago

service to members....

Customer Service Associate - Temporary

  • Yonkers, NY (21 miles from Buchanan, NY)
  • 6 days ago
  • Yonkers, NY (21 miles from Buchanan, NY)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ossining, NY (7 miles from Buchanan, NY)
  • 6 days ago
  • Ossining, NY (7 miles from Buchanan, NY)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Chester, NY (17 miles from Buchanan, NY)
  • 7 days ago
  • Chester, NY (17 miles from Buchanan, NY)
  • 7 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

LP Customer Service Associate II

  • Nanuet, NY (12 miles from Buchanan, NY)
  • 7 days ago
  • Nanuet, NY (12 miles from Buchanan, NY)
  • 7 days ago

Address: 205 East Route 59 Location: USA HomeGoods Store 0465 Nanuet NYThis position has a starting pay range of $15.50 to $18.60 per hour....

Bilingual Customer Service Representative

  • White Plains, NY (18 miles from Buchanan, NY)
  • 8 days ago
  • White Plains, NY (18 miles from Buchanan, NY)
  • 8 days ago

Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....

Retail Customer Service Associate II

  • Paramus, NJ (22 miles from Buchanan, NY)
  • 8 days ago
  • Paramus, NJ (22 miles from Buchanan, NY)
  • 8 days ago

QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...

Customer Service Representative II

  • White Plains, NY (18 miles from Buchanan, NY)
  • 9 days ago
  • White Plains, NY (18 miles from Buchanan, NY)
  • 9 days ago

Minimum of 1 year of B2B client/customer service experience highly preferred....

Customer Service Representative $17 hourly

  • White Plains, NY (18 miles from Buchanan, NY)
  • 9 days ago
  • White Plains, NY (18 miles from Buchanan, NY)
  • 9 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Data Privacy Customer Service Representative

  • Harrison, NY (22 miles from Buchanan, NY)
  • 9 days ago
  • Harrison, NY (22 miles from Buchanan, NY)
  • 9 days ago

This person will be a Data Privacy Customer Service Rep. They need prior experience handling the data privacy and security of a companies data and comfortable handling remote work....

Customer Service Agent (Onsite - Yonkers, NY)

  • Yonkers, NY (21 miles from Buchanan, NY)
  • 10 days ago
  • Yonkers, NY (21 miles from Buchanan, NY)
  • 10 days ago

Job Overview: We are looking for a reliable, friendly, and customer-focused Customer Service Agent to join our client's team....

Demographic Data for Buchanan, NY

Moving to Buchanan, NY? Find some basic demographic data about Buchanan, NY below.


Local
National
2,369
100
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Buchanan, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Buchanan, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Buchanan, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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