Customer Service Jobs in Brooklyn, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Newark, NJ (9 miles from Brooklyn, NY)
- 60+ days ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Teaneck, NJ (13 miles from Brooklyn, NY)
- 14 days ago
- Teaneck, NJ (13 miles from Brooklyn, NY)
- 14 days ago
We value people that are passionate about providing excellent customer service....
Customer Care Representative I
- Lake Success, NY (15 miles from Brooklyn, NY)
- 1 hour ago
- Lake Success, NY (15 miles from Brooklyn, NY)
- 1 hour ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Loss Prevention Customer Service Associate II
- Oceanside, NY (18 miles from Brooklyn, NY)
- 1 hour ago
- Oceanside, NY (18 miles from Brooklyn, NY)
- 1 hour ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Linden, NJ (14 miles from Brooklyn, NY)
- 1 hour ago
- Linden, NJ (14 miles from Brooklyn, NY)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Wholesale
- Port Washington, NY (18 miles from Brooklyn, NY)
- 1 hour ago
- Port Washington, NY (18 miles from Brooklyn, NY)
- 1 hour ago
Were hiring Customer Service Reps for a remote role with future onsite work. This is a temporary job with a chance to go permanent after 612 months....
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 1 hour ago
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cranford, NJ (16 miles from Brooklyn, NY)
- 1 hour ago
- Cranford, NJ (16 miles from Brooklyn, NY)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- New York, NY (3 miles from Brooklyn, NY)
- 2 hours ago
- New York, NY (3 miles from Brooklyn, NY)
- 2 hours ago
service to members....
Customer Service Representative Needed
- New York, NY (3 miles from Brooklyn, NY)
- 4 hours ago
- New York, NY (3 miles from Brooklyn, NY)
- 4 hours ago
Management company located in Upper Manhattan is looking for a full time customer service representative. Email resume. Good salary....
Customer Service Representative with Food distribution Experience
- Brooklyn, NY
- 4 hours ago
- Brooklyn, NY
- 4 hours ago
food distributor is seeking a reliable, detail-oriented Customer Service Representative to support customer, broker, and sales rep communication....
Customer Service Representative
- New York, NY (3 miles from Brooklyn, NY)
- 4 hours ago
- New York, NY (3 miles from Brooklyn, NY)
- 4 hours ago
We are looking for a friendly and reliable Customer Service Representative to join our team....
Collaborated cross-functionally with internal departments to ensure timely and accurate order fulfillment. Supported the customer service team by assisting with daily reporting and status updates....
Sales & Customer Service Associate
- Clifton, NJ (14 miles from Brooklyn, NY)
- 4 hours ago
- Clifton, NJ (14 miles from Brooklyn, NY)
- 4 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part-Time Customer Assistance Representative- Manhattan
- New York, NY (3 miles from Brooklyn, NY)
- 4 hours ago
- New York, NY (3 miles from Brooklyn, NY)
- 4 hours ago
Must have two years college experience OR at least two years of customer service experience. The ability to operate a motor vehicle is an essential function of this position....
Demographic Data for Brooklyn, NY
Moving to Brooklyn, NY? Find some basic demographic data about Brooklyn, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brooklyn, NY
Highest Education Level
Customer Services in Brooklyn, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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