Customer Service Jobs in Boston, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- East Aurora, NY (12 miles from Boston, NY)
- 1 day ago
- East Aurora, NY (12 miles from Boston, NY)
- 1 day ago
This is a great opportunity for someone looking to contribute to a high-performing customer service and fulfillment operation....
Customer Service Representative
- East Aurora, NY (12 miles from Boston, NY)
- 1 day ago
- East Aurora, NY (12 miles from Boston, NY)
- 1 day ago
MATJP00004184 Customer Service Representative Location : 636 Girard Avenue, East Aurora, NY 14052 Duration : 8 Months+ Pay rate : $24.75/hr 2 Positions OUR IMPACT: The Customer Service Team functions...
Pharmacy Customer Service Associate
- Depew, NY (19 miles from Boston, NY)
- 3 days ago
- Depew, NY (19 miles from Boston, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Depew, NY (19 miles from Boston, NY)
- 3 days ago
- Depew, NY (19 miles from Boston, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (20 miles from Boston, NY)
- 5 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 5 days ago
The Customer Service Representative position offers an opportunity to begin a career at Independent Health....
Showroom Customer Service Representative
- Depew, NY (19 miles from Boston, NY)
- 6 days ago
- Depew, NY (19 miles from Boston, NY)
- 6 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Buffalo, NY (20 miles from Boston, NY)
- 8 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Medical Equipment Customer Service Representative
- Buffalo, NY (20 miles from Boston, NY)
- 11 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 11 days ago
Must have good customer service skills both over the phone and in person....
Customer Service Representative
- Buffalo, NY (20 miles from Boston, NY)
- 13 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 13 days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Customer Assistance Representative Sr.
- Buffalo, NY (20 miles from Boston, NY)
- 16 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 16 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Retail Customer Service Associate
- Cheektowaga, NY (18 miles from Boston, NY)
- 22 days ago
- Cheektowaga, NY (18 miles from Boston, NY)
- 22 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (CSR)
- Buffalo, NY (20 miles from Boston, NY)
- 22 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 22 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
- Lackawanna, NY (14 miles from Boston, NY)
- 27 days ago
- Lackawanna, NY (14 miles from Boston, NY)
- 27 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Retail Customer Experience Associate, Walden Galleria - Full Time
- Cheektowaga, NY (18 miles from Boston, NY)
- 28 days ago
- Cheektowaga, NY (18 miles from Boston, NY)
- 28 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative $17 hourly
- Cheektowaga, NY (18 miles from Boston, NY)
- 30+ days ago
- Cheektowaga, NY (18 miles from Boston, NY)
- 30+ days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Boston, NY
Moving to Boston, NY? Find some basic demographic data about Boston, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Boston, NY
Highest Education Level
Customer Services in Boston, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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