Customer Service Jobs in Billings, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- New Paltz, NY (17 miles from Billings, NY)
- 1 day ago
- New Paltz, NY (17 miles from Billings, NY)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Kingston, NY (23 miles from Billings, NY)
- 1 day ago
- Kingston, NY (23 miles from Billings, NY)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Patient Customer Service Representative- Full Time-Day
- Fishkill, NY (12 miles from Billings, NY)
- 8 days ago
- Fishkill, NY (12 miles from Billings, NY)
- 8 days ago
Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....
Retail Customer Service Associate
- Kingston, NY (23 miles from Billings, NY)
- 30+ days ago
- Kingston, NY (23 miles from Billings, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 801 Frank Sottile Blvd, Kingston...
Retail Customer Service Associate
- Fishkill, NY (12 miles from Billings, NY)
- 30+ days ago
- Fishkill, NY (12 miles from Billings, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Dispensary Associate (Part-Time) - Be. Dispensary (Wappingers Falls)
- Wappingers Falls, NY (8 miles from Billings, NY)
- 30+ days ago
- Wappingers Falls, NY (8 miles from Billings, NY)
- 30+ days ago
At iAnthus, we are not just in the business of cannabis; we're in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use...
Cashier and Customer Service Associate
- Newburgh, NY (17 miles from Billings, NY)
- 30+ days ago
- Newburgh, NY (17 miles from Billings, NY)
- 30+ days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Retail Customer Service Associate Part Time
- Newburgh, NY (17 miles from Billings, NY)
- 45+ days ago
- Newburgh, NY (17 miles from Billings, NY)
- 45+ days ago
service to members....
Customer Care Representative $17 Hourly
- Poughkeepsie, NY (7 miles from Billings, NY)
- 45+ days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 45+ days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Chelsea, NY (13 miles from Billings, NY)
- 45+ days ago
- Chelsea, NY (13 miles from Billings, NY)
- 45+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Signage Consultant / Customer Service Representative
- Kingston, NY (23 miles from Billings, NY)
- 60+ days ago
- Kingston, NY (23 miles from Billings, NY)
- 60+ days ago
We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Billings, NY
Highest Education Level
Customer Services in Billings, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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