Customer Service Jobs in Billings, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Associate I

  • Fishkill, NY (12 miles from Billings, NY)
  • 1 day ago
  • Fishkill, NY (12 miles from Billings, NY)
  • 1 day ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 3 days ago
  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 3 days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Associate

  • New Paltz, NY (17 miles from Billings, NY)
  • 4 days ago
  • New Paltz, NY (17 miles from Billings, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PT Customer Service Associate

  • Highland, NY (13 miles from Billings, NY)
  • 5 days ago
  • Highland, NY (13 miles from Billings, NY)
  • 5 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Newburgh, NY (17 miles from Billings, NY)
  • 6 days ago
  • Newburgh, NY (17 miles from Billings, NY)
  • 6 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Client Service Representative

  • New Windsor, NY (21 miles from Billings, NY)
  • 8 days ago
  • New Windsor, NY (21 miles from Billings, NY)
  • 8 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Customer Service Associate (Part Time, Flexible Schedule)

  • Wappingers Falls, NY (8 miles from Billings, NY)
  • 11 days ago
  • Wappingers Falls, NY (8 miles from Billings, NY)
  • 11 days ago

helpful customer service office....

Customer Service Representative

  • West Park, NY (14 miles from Billings, NY)
  • 14 days ago
  • West Park, NY (14 miles from Billings, NY)
  • 14 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Pharmacy Customer Service Associate

  • Kingston, NY (23 miles from Billings, NY)
  • 17 days ago
  • Kingston, NY (23 miles from Billings, NY)
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • New Paltz, NY (17 miles from Billings, NY)
  • 18 days ago
  • New Paltz, NY (17 miles from Billings, NY)
  • 18 days ago

Position: Customer Service Representative (we like to call it Spec Builder) Location : New Paltz, NY Hours: Monday to Friday, 8:30 am to 5:00 pm What's in it for you: Competitive pay ranging from $18...

Customer Care Representative $17 Hourly

  • Kingston, NY (23 miles from Billings, NY)
  • 22 days ago
  • Kingston, NY (23 miles from Billings, NY)
  • 22 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Client Service Representative

  • Brookfield, CT (23 miles from Billings, NY)
  • 25 days ago
  • Brookfield, CT (23 miles from Billings, NY)
  • 25 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Brookfield Animal Hospital is looking to add a compassionate and skilled...

Customer Care Representative $17

  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 27 days ago
  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 27 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Retail Customer Service Supervisor

  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 28 days ago
  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 28 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Representative

  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 30+ days ago
  • Poughkeepsie, NY (7 miles from Billings, NY)
  • 30+ days ago

Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Billings, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Billings, NY offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Billings, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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