Customer Service Jobs in Billings, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fishkill, NY (12 miles from Billings, NY)
- 1 day ago
- Fishkill, NY (12 miles from Billings, NY)
- 1 day ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Representative
- Poughkeepsie, NY (7 miles from Billings, NY)
- 3 days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 3 days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
- New Paltz, NY (17 miles from Billings, NY)
- 4 days ago
- New Paltz, NY (17 miles from Billings, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Highland, NY (13 miles from Billings, NY)
- 5 days ago
- Highland, NY (13 miles from Billings, NY)
- 5 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Newburgh, NY (17 miles from Billings, NY)
- 6 days ago
- Newburgh, NY (17 miles from Billings, NY)
- 6 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- New Windsor, NY (21 miles from Billings, NY)
- 8 days ago
- New Windsor, NY (21 miles from Billings, NY)
- 8 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Customer Service Associate (Part Time, Flexible Schedule)
- Wappingers Falls, NY (8 miles from Billings, NY)
- 11 days ago
- Wappingers Falls, NY (8 miles from Billings, NY)
- 11 days ago
helpful customer service office....
Customer Service Representative
- West Park, NY (14 miles from Billings, NY)
- 14 days ago
- West Park, NY (14 miles from Billings, NY)
- 14 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Pharmacy Customer Service Associate
- Kingston, NY (23 miles from Billings, NY)
- 17 days ago
- Kingston, NY (23 miles from Billings, NY)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Paltz, NY (17 miles from Billings, NY)
- 18 days ago
- New Paltz, NY (17 miles from Billings, NY)
- 18 days ago
Position: Customer Service Representative (we like to call it Spec Builder) Location : New Paltz, NY Hours: Monday to Friday, 8:30 am to 5:00 pm What's in it for you: Competitive pay ranging from $18...
Customer Care Representative $17 Hourly
- Kingston, NY (23 miles from Billings, NY)
- 22 days ago
- Kingston, NY (23 miles from Billings, NY)
- 22 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Brookfield, CT (23 miles from Billings, NY)
- 25 days ago
- Brookfield, CT (23 miles from Billings, NY)
- 25 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Brookfield Animal Hospital is looking to add a compassionate and skilled...
Customer Care Representative $17
- Poughkeepsie, NY (7 miles from Billings, NY)
- 27 days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 27 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Service Supervisor
- Poughkeepsie, NY (7 miles from Billings, NY)
- 28 days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 28 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Poughkeepsie, NY (7 miles from Billings, NY)
- 30+ days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 30+ days ago
Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Billings, NY
Highest Education Level
Customer Services in Billings, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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