Customer Service Jobs in Batavia, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Akron, NY (14 miles from Batavia, NY)
- 1 day ago
- Akron, NY (14 miles from Batavia, NY)
- 1 day ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
- Marilla, NY (19 miles from Batavia, NY)
- 5 days ago
- Marilla, NY (19 miles from Batavia, NY)
- 5 days ago
Service Representative provides clerical, administrative, and professional customer service work in the support and facilitation of the WIC program for the City....
- Brockport, NY (21 miles from Batavia, NY)
- 16 days ago
- Brockport, NY (21 miles from Batavia, NY)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Lancaster, NY (21 miles from Batavia, NY)
- 27 days ago
- Lancaster, NY (21 miles from Batavia, NY)
- 27 days ago
We are looking for a customer service representative in the Lancaster, New York area. Must be comfortable with inbound/outbound phone calls, using a computer and working in an office setting....
- Clarence, NY (19 miles from Batavia, NY)
- 30+ days ago
- Clarence, NY (19 miles from Batavia, NY)
- 30+ days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Pharmacy Customer Service Associate
- Perry, NY (21 miles from Batavia, NY)
- 30+ days ago
- Perry, NY (21 miles from Batavia, NY)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York, NY (18 miles from Batavia, NY)
- 45+ days ago
- York, NY (18 miles from Batavia, NY)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Box Customer Care Representative (CDL)
- York, NY (18 miles from Batavia, NY)
- 60+ days ago
- York, NY (18 miles from Batavia, NY)
- 60+ days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Demographic Data for Batavia, NY
Moving to Batavia, NY? Find some basic demographic data about Batavia, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Batavia, NY
Highest Education Level
Customer Services in Batavia, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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