Customer Service Jobs in Basom, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- North Tonawanda, NY (20 miles from Basom, NY)
- 4 days ago
- North Tonawanda, NY (20 miles from Basom, NY)
- 4 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Depew, NY (19 miles from Basom, NY)
- 19 hours ago
- Depew, NY (19 miles from Basom, NY)
- 19 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Amherst, NY (17 miles from Basom, NY)
- 4 days ago
- Amherst, NY (17 miles from Basom, NY)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- North Tonawanda, NY (20 miles from Basom, NY)
- 7 days ago
- North Tonawanda, NY (20 miles from Basom, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Marilla, NY (18 miles from Basom, NY)
- 8 days ago
- Marilla, NY (18 miles from Basom, NY)
- 8 days ago
Service Representative provides clerical, administrative, and professional customer service work in the support and facilitation of the WIC program for the City....
Part Time Customer Service Associate
- Cheektowaga, NY (24 miles from Basom, NY)
- 27 days ago
- Cheektowaga, NY (24 miles from Basom, NY)
- 27 days ago
customer service....
- Batavia, NY (11 miles from Basom, NY)
- 28 days ago
- Batavia, NY (11 miles from Basom, NY)
- 28 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative, Spectrum Mobile
- Amherst, NY (17 miles from Basom, NY)
- 30+ days ago
- Amherst, NY (17 miles from Basom, NY)
- 30+ days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
- Lockport, NY (16 miles from Basom, NY)
- 30+ days ago
- Lockport, NY (16 miles from Basom, NY)
- 30+ days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
- Clarence, NY (11 miles from Basom, NY)
- 30+ days ago
- Clarence, NY (11 miles from Basom, NY)
- 30+ days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Customer Service Representative
- Williamsville, NY (17 miles from Basom, NY)
- 30+ days ago
- Williamsville, NY (17 miles from Basom, NY)
- 30+ days ago
We are hiring full-time customer service representatives to start on July 28, 2025....
Pharmacy Customer Service Associate
- Tonawanda, NY (24 miles from Basom, NY)
- 30+ days ago
- Tonawanda, NY (24 miles from Basom, NY)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Amherst, NY (17 miles from Basom, NY)
- 30+ days ago
- Amherst, NY (17 miles from Basom, NY)
- 30+ days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Sales & Customer Service Associate
- Tonawanda, NY (24 miles from Basom, NY)
- 45+ days ago
- Tonawanda, NY (24 miles from Basom, NY)
- 45+ days ago
Training to help you grow and refine your sales and customer service skills....
Customer Service Representative
- S Cheek, NY (21 miles from Basom, NY)
- 60+ days ago
- S Cheek, NY (21 miles from Basom, NY)
- 60+ days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Demographic Data for Basom, NY
Moving to Basom, NY? Find some basic demographic data about Basom, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Basom, NY
Highest Education Level
Customer Services in Basom, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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