Customer Service Jobs in Ballston Spa, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative

  • Round Lake, NY (7 miles from Ballston Spa, NY)
  • 6 hours ago
  • Round Lake, NY (7 miles from Ballston Spa, NY)
  • 6 hours ago

One or more years of customer service experience. Excellent computer and phone skills....

Pharmacy Customer Service Associate

  • Amsterdam, NY (15 miles from Ballston Spa, NY)
  • 17 hours ago
  • Amsterdam, NY (15 miles from Ballston Spa, NY)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Saratoga Springs, NY (6 miles from Ballston Spa, NY)
  • 1 day ago
  • Saratoga Springs, NY (6 miles from Ballston Spa, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Fort Edward, NY (21 miles from Ballston Spa, NY)
  • 1 day ago
  • Fort Edward, NY (21 miles from Ballston Spa, NY)
  • 1 day ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative (Entry level - Remote)

  • Albany, NY (18 miles from Ballston Spa, NY)
  • 3 days ago
  • Albany, NY (18 miles from Ballston Spa, NY)
  • 3 days ago

Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....

Remote Work

Customer Service Representative

  • Schenectady, NY (13 miles from Ballston Spa, NY)
  • 6 days ago
  • Schenectady, NY (13 miles from Ballston Spa, NY)
  • 6 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Part Time Customer Service Representative (remote)

  • Albany, NY (18 miles from Ballston Spa, NY)
  • 8 days ago
  • Albany, NY (18 miles from Ballston Spa, NY)
  • 8 days ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)

  • Schenectady, NY (13 miles from Ballston Spa, NY)
  • 8 days ago
  • Schenectady, NY (13 miles from Ballston Spa, NY)
  • 8 days ago

If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....

Customer Service Representative

  • Albany, NY (18 miles from Ballston Spa, NY)
  • 13 days ago
  • Albany, NY (18 miles from Ballston Spa, NY)
  • 13 days ago

Actively hiring experienced and friendly customer service representatives looking to join a great company in the Capital Region....

Retail Customer Service Cashier

  • Albany, NY (18 miles from Ballston Spa, NY)
  • 13 days ago
  • Albany, NY (18 miles from Ballston Spa, NY)
  • 13 days ago

Job Listing ID: 4257740 Job Title: Retail Customer Service Cashier Application Deadline: Open Until FilledJob Location: Albany Date Posted: 04/23/2025Hours Worked Per Week: Not Provided Shift: Not Provided...

Customer Service Representative

  • Albany, NY (18 miles from Ballston Spa, NY)
  • 14 days ago
  • Albany, NY (18 miles from Ballston Spa, NY)
  • 14 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Albany, New York, United States Of America Views:8 Our Customer Service Representatives ensure that customers' transactional...

Bilingual Spanish Customer Service Representative - Remote

  • Albany, NY (18 miles from Ballston Spa, NY)
  • 14 days ago
  • Albany, NY (18 miles from Ballston Spa, NY)
  • 14 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

PT Customer Service Associate Bagger

  • Queensbury, NY (23 miles from Ballston Spa, NY)
  • 14 days ago
  • Queensbury, NY (23 miles from Ballston Spa, NY)
  • 14 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Retail Customer Service Supervisor

  • Clifton Park, NY (11 miles from Ballston Spa, NY)
  • 17 days ago
  • Clifton Park, NY (11 miles from Ballston Spa, NY)
  • 17 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Demographic Data for Ballston Spa, NY

Moving to Ballston Spa, NY? Find some basic demographic data about Ballston Spa, NY below.

Local
National
34,667
754
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Ballston Spa, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ballston Spa, NY offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ballston Spa, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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