Customer Service Jobs in Ballston Lake, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work From Home
- Schenectady, NY (8 miles from Ballston Lake, NY)
- 22 hours ago
- Schenectady, NY (8 miles from Ballston Lake, NY)
- 22 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Niskayuna, NY (9 miles from Ballston Lake, NY)
- 1 day ago
- Niskayuna, NY (9 miles from Ballston Lake, NY)
- 1 day ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Pharmacy Customer Service Associate
- Troy, NY (20 miles from Ballston Lake, NY)
- 2 days ago
- Troy, NY (20 miles from Ballston Lake, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Albany, NY (14 miles from Ballston Lake, NY)
- 2 days ago
- Albany, NY (14 miles from Ballston Lake, NY)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Care Representative I
- Latham, NY (13 miles from Ballston Lake, NY)
- 2 days ago
- Latham, NY (13 miles from Ballston Lake, NY)
- 2 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Albany, NY (14 miles from Ballston Lake, NY)
- 2 days ago
- Albany, NY (14 miles from Ballston Lake, NY)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Experience Associate, Colonie Center - Full Time
- Albany, NY (14 miles from Ballston Lake, NY)
- 7 days ago
- Albany, NY (14 miles from Ballston Lake, NY)
- 7 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Schenectady, NY (8 miles from Ballston Lake, NY)
- 8 days ago
- Schenectady, NY (8 miles from Ballston Lake, NY)
- 8 days ago
Three+ years of experience in order entry and customer service in a manufacturing environment to include experience with customer relationships....
Customer Service Representative
- Scotia, NY (5 miles from Ballston Lake, NY)
- 9 days ago
- Scotia, NY (5 miles from Ballston Lake, NY)
- 9 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Loss Prevention Customer Service Associate (Tactical)
- Albany, NY (14 miles from Ballston Lake, NY)
- 10 days ago
- Albany, NY (14 miles from Ballston Lake, NY)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Nordics)
- Amsterdam, NY (13 miles from Ballston Lake, NY)
- 11 days ago
- Amsterdam, NY (13 miles from Ballston Lake, NY)
- 11 days ago
The Opportunity: A Customer Service (CS) Associate is the first point of contact with our customers within the organization....
Customer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)
- Schenectady, NY (8 miles from Ballston Lake, NY)
- 11 days ago
- Schenectady, NY (8 miles from Ballston Lake, NY)
- 11 days ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Customer Service Representative
- Albany, NY (14 miles from Ballston Lake, NY)
- 11 days ago
- Albany, NY (14 miles from Ballston Lake, NY)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Part Time Flexible Customer Service Associate
- Latham, NY (13 miles from Ballston Lake, NY)
- 13 days ago
- Latham, NY (13 miles from Ballston Lake, NY)
- 13 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Part Time Flexible Customer Service Associate
- Albany, NY (14 miles from Ballston Lake, NY)
- 14 days ago
- Albany, NY (14 miles from Ballston Lake, NY)
- 14 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Demographic Data for Ballston Lake, NY
Moving to Ballston Lake, NY? Find some basic demographic data about Ballston Lake, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ballston Lake, NY
Highest Education Level
Customer Services in Ballston Lake, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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