Customer Service Jobs in Astoria, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Port Washington, NY (14 miles from Astoria, NY)
- 10 days ago
- Port Washington, NY (14 miles from Astoria, NY)
- 10 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- New York, NY (3 miles from Astoria, NY)
- 9 days ago
- New York, NY (3 miles from Astoria, NY)
- 9 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
- New York, NY (3 miles from Astoria, NY)
- 16 days ago
- New York, NY (3 miles from Astoria, NY)
- 16 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Associate FT/PT
- New York, NY (3 miles from Astoria, NY)
- 2 hours ago
- New York, NY (3 miles from Astoria, NY)
- 2 hours ago
Full time and part time Customer Service positions available at busy market. Candidate will demonstrate professional attitude and excellent customer service skills....
Customer Service Representative
- Mount Vernon, NY (12 miles from Astoria, NY)
- 8 hours ago
- Mount Vernon, NY (12 miles from Astoria, NY)
- 8 hours ago
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment...
- Whitestone, NY (7 miles from Astoria, NY)
- 8 hours ago
- Whitestone, NY (7 miles from Astoria, NY)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Colonia, NJ (22 miles from Astoria, NY)
- 8 hours ago
- Colonia, NJ (22 miles from Astoria, NY)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Howard Beach, NY (7 miles from Astoria, NY)
- 8 hours ago
- Howard Beach, NY (7 miles from Astoria, NY)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Garden State Plaza
- Millburn, NJ (19 miles from Astoria, NY)
- 9 hours ago
- Millburn, NJ (19 miles from Astoria, NY)
- 9 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Bilingual Customer Service Representative
- New York, NY (3 miles from Astoria, NY)
- 11 hours ago
- New York, NY (3 miles from Astoria, NY)
- 11 hours ago
Our client, a leading healthcare organization, is seeking Bilingual Customer Service Representatives to join their team....
Customer Service Representative
- New York, NY (3 miles from Astoria, NY)
- 11 hours ago
- New York, NY (3 miles from Astoria, NY)
- 11 hours ago
Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....
- New York, NY (3 miles from Astoria, NY)
- 21 hours ago
- New York, NY (3 miles from Astoria, NY)
- 21 hours ago
Position Overview: As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, F&B
- Hasbrouck Heights, NJ (10 miles from Astoria, NY)
- 22 hours ago
- Hasbrouck Heights, NJ (10 miles from Astoria, NY)
- 22 hours ago
This role performs the daily Customer Service activities and process flow check-ins from order to payment to ensure order fulfillment....
Customer Service Representative $17 hourly
- Jersey City, NJ (7 miles from Astoria, NY)
- 1 day ago
- Jersey City, NJ (7 miles from Astoria, NY)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Astoria, NY
Moving to Astoria, NY? Find some basic demographic data about Astoria, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Astoria, NY
Highest Education Level
Customer Services in Astoria, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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