Customer Service Jobs in Amsterdam, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Albany, NY (22 miles from Amsterdam, NY)
- 6 hours ago
- Albany, NY (22 miles from Amsterdam, NY)
- 6 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Care Representative I
- Latham, NY (23 miles from Amsterdam, NY)
- 10 hours ago
- Latham, NY (23 miles from Amsterdam, NY)
- 10 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Associate - Temporary
- Palatine Bridge, NY (18 miles from Amsterdam, NY)
- 21 hours ago
- Palatine Bridge, NY (18 miles from Amsterdam, NY)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Guilderland, NY (21 miles from Amsterdam, NY)
- 3 days ago
- Guilderland, NY (21 miles from Amsterdam, NY)
- 3 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative, Specialized Services Bagster
- Albany, NY (22 miles from Amsterdam, NY)
- 4 days ago
- Albany, NY (22 miles from Amsterdam, NY)
- 4 days ago
Job Order Number: DG0152464 Job Title: SIU Investigator Company: Allied Universal Location: Rochester, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Pharmacy Customer Service Associate
- Latham, NY (23 miles from Amsterdam, NY)
- 4 days ago
- Latham, NY (23 miles from Amsterdam, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative 12:30pm-9pm EST
- Albany, NY (22 miles from Amsterdam, NY)
- 6 days ago
- Albany, NY (22 miles from Amsterdam, NY)
- 6 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Overnight Veterinary Customer Service Representative
- Latham, NY (23 miles from Amsterdam, NY)
- 6 days ago
- Latham, NY (23 miles from Amsterdam, NY)
- 6 days ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Customer Service Representative cz xs
- Albany, NY (22 miles from Amsterdam, NY)
- 9 days ago
- Albany, NY (22 miles from Amsterdam, NY)
- 9 days ago
Our client is seeking a Customer Service Representative in Remote opportunity. Role Description Retail Customer Service Placing order for water gallons, inquiry, delivery related calls etc....
- Saratoga Springs, NY (22 miles from Amsterdam, NY)
- 9 days ago
- Saratoga Springs, NY (22 miles from Amsterdam, NY)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Customer Care Representative I - FEP
- Latham, NY (23 miles from Amsterdam, NY)
- 12 days ago
- Latham, NY (23 miles from Amsterdam, NY)
- 12 days ago
Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...
Veterinary Customer Service Representative
- Latham, NY (23 miles from Amsterdam, NY)
- 13 days ago
- Latham, NY (23 miles from Amsterdam, NY)
- 13 days ago
If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...
- Schenectady, NY (14 miles from Amsterdam, NY)
- 13 days ago
- Schenectady, NY (14 miles from Amsterdam, NY)
- 13 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Colonie, NY (23 miles from Amsterdam, NY)
- 14 days ago
- Colonie, NY (23 miles from Amsterdam, NY)
- 14 days ago
The Customer Service Representative position requires high-level customer service, communication, and organization....
Demographic Data for Amsterdam, NY
Moving to Amsterdam, NY? Find some basic demographic data about Amsterdam, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Amsterdam, NY
Highest Education Level
Customer Services in Amsterdam, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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