Customer Service Jobs in Amsterdam, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 47 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative

  • Schenectady, NY (14 miles from Amsterdam, NY)
  • 17 hours ago
  • Schenectady, NY (14 miles from Amsterdam, NY)
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PT Customer Service Associate

  • Gloversville, NY (16 miles from Amsterdam, NY)
  • 1 day ago
  • Gloversville, NY (16 miles from Amsterdam, NY)
  • 1 day ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Part Time Customer Service Representative (remote)

  • Albany, NY (22 miles from Amsterdam, NY)
  • 2 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 2 days ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)

  • Schenectady, NY (14 miles from Amsterdam, NY)
  • 2 days ago
  • Schenectady, NY (14 miles from Amsterdam, NY)
  • 2 days ago

If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....

Customer Service Associate - Temporary

  • Albany, NY (22 miles from Amsterdam, NY)
  • 3 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Albany, NY (22 miles from Amsterdam, NY)
  • 4 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 4 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative - ALB Airport - Full Time

  • Newtonville, NY (23 miles from Amsterdam, NY)
  • 6 days ago
  • Newtonville, NY (23 miles from Amsterdam, NY)
  • 6 days ago

National and Alamo has an exciting opportunity for a Customer Service Representative....

Customer Service Representative

  • Albany, NY (22 miles from Amsterdam, NY)
  • 7 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 7 days ago

Actively seeking an experienced and friendly customer service representative looking to join a great company in the Capital Region....

Retail Customer Service Cashier

  • Albany, NY (22 miles from Amsterdam, NY)
  • 7 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 7 days ago

Job Listing ID: 4257740 Job Title: Retail Customer Service Cashier Application Deadline: Open Until FilledJob Location: Albany Date Posted: 04/23/2025Hours Worked Per Week: Not Provided Shift: Not Provided...

Customer Service Representative

  • Albany, NY (22 miles from Amsterdam, NY)
  • 8 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 8 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Albany, New York, United States Of America Views:8 Our Customer Service Representatives ensure that customers' transactional...

Bilingual Spanish Customer Service Representative - Remote

  • Albany, NY (22 miles from Amsterdam, NY)
  • 8 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 8 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Pharmacy Customer Service Associate

  • Palatine Bridge, NY (18 miles from Amsterdam, NY)
  • 8 days ago
  • Palatine Bridge, NY (18 miles from Amsterdam, NY)
  • 8 days ago

Job Order Number: DF9816442 Job Title: Pharmacy Customer Service Associate Company: Walgreens Location: PALATINE BRIDGE, NY Salary: Education: Information Not Provided Experience: Information Not Provided...

Customer Success Representative

  • Albany, NY (22 miles from Amsterdam, NY)
  • 9 days ago
  • Albany, NY (22 miles from Amsterdam, NY)
  • 9 days ago

Additional Skills Data Entry, MS Word, Customer Service...

Customer Service Associate - Temporary

  • Saratoga Springs, NY (22 miles from Amsterdam, NY)
  • 11 days ago
  • Saratoga Springs, NY (22 miles from Amsterdam, NY)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Amsterdam, NY

Moving to Amsterdam, NY? Find some basic demographic data about Amsterdam, NY below.

Local
National
28,845
692
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Amsterdam, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Amsterdam, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Amsterdam, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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