Customer Service Jobs in Amherst, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- North Tonawanda, NY (7 miles from Amherst, NY)
- 1 day ago
- North Tonawanda, NY (7 miles from Amherst, NY)
- 1 day ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Bilingual Customer Service Representative
- Buffalo, NY (10 miles from Amherst, NY)
- 3 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 3 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
Customer Service Representative
- Buffalo, NY (10 miles from Amherst, NY)
- 4 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Depew, NY (6 miles from Amherst, NY)
- 4 days ago
- Depew, NY (6 miles from Amherst, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- North Tonawanda, NY (7 miles from Amherst, NY)
- 4 days ago
- North Tonawanda, NY (7 miles from Amherst, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (10 miles from Amherst, NY)
- 4 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 4 days ago
Refer any unresolved issues to the Customer Service or Salon Support Manager for investigation and resolution....
- Marilla, NY (13 miles from Amherst, NY)
- 5 days ago
- Marilla, NY (13 miles from Amherst, NY)
- 5 days ago
Service Representative provides clerical, administrative, and professional customer service work in the support and facilitation of the WIC program for the City....
Customer Service Representative
- Buffalo, NY (10 miles from Amherst, NY)
- 5 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 5 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative, Medicare Pharmacy
- Buffalo, NY (10 miles from Amherst, NY)
- 6 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 6 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Call Center Customer Service Representative Remote
- Buffalo, NY (10 miles from Amherst, NY)
- 6 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 6 days ago
As a Seasonal Benefit Customer Service Representative, you'll guide plan participants through the enrollment process and help them make updates to their health care and pension plans....
Remote WorkCall Center Customer Service Representative Remote
- Buffalo, NY (10 miles from Amherst, NY)
- 6 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 6 days ago
As a Seasonal Benefit Customer Service Representative, youll guide plan participants through the enrollment process and help them make updates to their health care and pension plans....
Remote WorkCustomer Service Representative ($17/hr)
- Buffalo, NY (10 miles from Amherst, NY)
- 10 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative ($17.25/hr)
- Buffalo, NY (10 miles from Amherst, NY)
- 10 days ago
- Buffalo, NY (10 miles from Amherst, NY)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Hamburg, NY (19 miles from Amherst, NY)
- 11 days ago
- Hamburg, NY (19 miles from Amherst, NY)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Amherst, NY
Moving to Amherst, NY? Find some basic demographic data about Amherst, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Amherst, NY
Highest Education Level
Customer Services in Amherst, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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