Customer Service Jobs in Alden, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Depew, NY (10 miles from Alden, NY)
- 20 hours ago
- Depew, NY (10 miles from Alden, NY)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Amherst, NY (12 miles from Alden, NY)
- 21 hours ago
- Amherst, NY (12 miles from Alden, NY)
- 21 hours ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Customer Service Associate - Temporary
- West Seneca, NY (16 miles from Alden, NY)
- 1 day ago
- West Seneca, NY (16 miles from Alden, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Oak Brook Center - Full Time
- Cheektowaga, NY (16 miles from Alden, NY)
- 3 days ago
- Cheektowaga, NY (16 miles from Alden, NY)
- 3 days ago
Id : REQ_578559, Title : Retail Customer Experience Associate, Oak Brook Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...531,...
Customer Service Representative II (Dallas Police) (Civil Service)
- Marilla, NY (5 miles from Alden, NY)
- 4 days ago
- Marilla, NY (5 miles from Alden, NY)
- 4 days ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
Customer Service Representative-PT
- Buffalo, NY (19 miles from Alden, NY)
- 5 days ago
- Buffalo, NY (19 miles from Alden, NY)
- 5 days ago
service....
Customer Service Representative
- East Aurora, NY (10 miles from Alden, NY)
- 6 days ago
- East Aurora, NY (10 miles from Alden, NY)
- 6 days ago
Principles and practices of customer service....
Pharmacy Customer Service Associate
- Depew, NY (10 miles from Alden, NY)
- 7 days ago
- Depew, NY (10 miles from Alden, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Tonawanda, NY (20 miles from Alden, NY)
- 8 days ago
- North Tonawanda, NY (20 miles from Alden, NY)
- 8 days ago
The Opportunity: As a Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams....
Retail Customer Service Associate
- Cheektowaga, NY (16 miles from Alden, NY)
- 10 days ago
- Cheektowaga, NY (16 miles from Alden, NY)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Customer Service Representative
- Buffalo, NY (19 miles from Alden, NY)
- 10 days ago
- Buffalo, NY (19 miles from Alden, NY)
- 10 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
- Buffalo, NY (19 miles from Alden, NY)
- 10 days ago
- Buffalo, NY (19 miles from Alden, NY)
- 10 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Representative - MTM
- Buffalo, NY (19 miles from Alden, NY)
- 10 days ago
- Buffalo, NY (19 miles from Alden, NY)
- 10 days ago
Overview The Customer Service Representative will utilize customer service skills to outreach to MTM-eligible Medicare Part D members to explain the MTM program and motivate them to schedule an appointment...
Customer Service Representative/Lot Attendant
- Buffalo, NY (19 miles from Alden, NY)
- 14 days ago
- Buffalo, NY (19 miles from Alden, NY)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Akron, NY (9 miles from Alden, NY)
- 15 days ago
- Akron, NY (9 miles from Alden, NY)
- 15 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Demographic Data for Alden, NY
Moving to Alden, NY? Find some basic demographic data about Alden, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alden, NY
Highest Education Level
Customer Services in Alden, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »