Customer Service Jobs in Akron, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Cheektowaga, NY (18 miles from Akron, NY)
- 1 day ago
- Cheektowaga, NY (18 miles from Akron, NY)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
Customer Service Associate - Temporary
- Medina, NY (14 miles from Akron, NY)
- 1 day ago
- Medina, NY (14 miles from Akron, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Representative - MTM
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
Overview The Customer Service Representative will utilize customer service skills to outreach to MTM-eligible Medicare Part D members to explain the MTM program and motivate them to schedule an appointment...
Customer Service Associate - Temporary
- Buffalo, NY (21 miles from Akron, NY)
- 4 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Lot Attendant
- Buffalo, NY (21 miles from Akron, NY)
- 5 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Amherst, NY (11 miles from Akron, NY)
- 6 days ago
- Amherst, NY (11 miles from Akron, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Buffalo, NY (21 miles from Akron, NY)
- 7 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 7 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
Pharmacy Customer Service Associate
- West Seneca, NY (18 miles from Akron, NY)
- 7 days ago
- West Seneca, NY (18 miles from Akron, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Tonawanda, NY (19 miles from Akron, NY)
- 7 days ago
- Tonawanda, NY (19 miles from Akron, NY)
- 7 days ago
Training to help you grow and refine your sales and customer service skills....
- Grand Island, NY (22 miles from Akron, NY)
- 7 days ago
- Grand Island, NY (22 miles from Akron, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 8 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 8 days ago
MINIMUM QUALIFICATIONS Qualifications & Experience • Required customer service or sales experience • Manufacturing customer service experience preferred Education • High School Diploma or General Education...
Customer Service Representative (Entry level - Remote)
- Buffalo, NY (21 miles from Akron, NY)
- 9 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 9 days ago
Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....
Remote WorkCustomer Service Representative
- S Cheek, NY (15 miles from Akron, NY)
- 9 days ago
- S Cheek, NY (15 miles from Akron, NY)
- 9 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Demographic Data for Akron, NY
Moving to Akron, NY? Find some basic demographic data about Akron, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Akron, NY
Highest Education Level
Customer Services in Akron, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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