Customer Service Jobs in Akron, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- North Tonawanda, NY (16 miles from Akron, NY)
- 4 days ago
- North Tonawanda, NY (16 miles from Akron, NY)
- 4 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Financial Aid Customer Service Representative
- Orchard Park, NY (23 miles from Akron, NY)
- 21 hours ago
- Orchard Park, NY (23 miles from Akron, NY)
- 21 hours ago
Reports To: Financial Aid Leadership Location: Orchard Park, NY Position Summary: The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction...
Customer Service Representative
- Depew, NY (13 miles from Akron, NY)
- 23 hours ago
- Depew, NY (13 miles from Akron, NY)
- 23 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
- Buffalo, NY (21 miles from Akron, NY)
- 1 day ago
MINIMUM QUALIFICATIONS Qualifications & Experience • Required customer service or sales experience • Manufacturing customer service experience preferred Education • High School Diploma or General Education...
- Lackawanna, NY (21 miles from Akron, NY)
- 1 day ago
- Lackawanna, NY (21 miles from Akron, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 2 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 2 days ago
What's a typical day as a Benefits Customer Service Representative?...
Call Center Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 2 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 2 days ago
Join the Kelly Professional & Industrial team as a Benefits Customer Service Representative at a premier client near Buffalo, NY....
- Amherst, NY (11 miles from Akron, NY)
- 4 days ago
- Amherst, NY (11 miles from Akron, NY)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Bilingual Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 6 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 6 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 7 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 7 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 7 days ago
Refer any unresolved issues to the Customer Service or Salon Support Manager for investigation and resolution....
- Marilla, NY (14 miles from Akron, NY)
- 8 days ago
- Marilla, NY (14 miles from Akron, NY)
- 8 days ago
Service Representative provides clerical, administrative, and professional customer service work in the support and facilitation of the WIC program for the City....
Customer Service Representative
- Buffalo, NY (21 miles from Akron, NY)
- 8 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 8 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Call Center Customer Service Representative Remote
- Buffalo, NY (21 miles from Akron, NY)
- 9 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 9 days ago
As a Seasonal Benefit Customer Service Representative, you'll guide plan participants through the enrollment process and help them make updates to their health care and pension plans....
Remote WorkCustomer Service Representative ($17/hr)
- Buffalo, NY (21 miles from Akron, NY)
- 13 days ago
- Buffalo, NY (21 miles from Akron, NY)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Akron, NY
Moving to Akron, NY? Find some basic demographic data about Akron, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Akron, NY
Highest Education Level
Customer Services in Akron, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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