Customer Service Jobs in Santa Fe, NM

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Bilingual Spanish Customer Service Representative - Remote

  • Santa Fe, NM
  • 7 days ago
  • Santa Fe, NM
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Retail Customer Service Associate

  • Santa Fe, NM
  • 7 days ago
  • Santa Fe, NM
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Temporary

  • Santa Fe, NM
  • 15 days ago
  • Santa Fe, NM
  • 15 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

LP Customer Service Associate II

  • Santa Fe, NM
  • 16 days ago
  • Santa Fe, NM
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Santa Fe, NM
  • 19 days ago
  • Santa Fe, NM
  • 19 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Representative

  • Santa Fe, NM
  • 19 days ago
  • Santa Fe, NM
  • 19 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Espanola, NM (24 miles from Santa Fe, NM)
  • 20 days ago
  • Espanola, NM (24 miles from Santa Fe, NM)
  • 20 days ago

$16.21 Per Hour Position range in Northern Region $13.95 - $21.78 Per hour Customer Service Representative City of Espanola, NM Occupation: Customer Service Representatives Location: Espanola, NM -...

Medical Equipment Customer Service Representative

  • Santa Fe, NM
  • 22 days ago
  • Santa Fe, NM
  • 22 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Loss Prevention Customer Service Associate I

  • Santa Fe, NM
  • 29 days ago
  • Santa Fe, NM
  • 29 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Bilingual Customer Service Agent / Agente de servicio al cliente bilingue

  • Santa Fe, NM
  • 45+ days ago
  • Santa Fe, NM
  • 45+ days ago

Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Santa Fe NM location....

Savers / Value Village Careers - Customer Service Associate

  • Santa Fe, NM
  • 60+ days ago
  • Santa Fe, NM
  • 60+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Retail Customer Service Associate

  • Santa Fe, NM
  • 45+ days ago
  • Santa Fe, NM
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4201 RODEO RD, SANTA FE, NM 87507...

Lead Customer Service Representative

  • Santa Fe, NM
  • 60+ days ago
  • Santa Fe, NM
  • 60+ days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

U-Box Customer Care Representative (CDL)

  • Santa Fe, NM
  • 90+ days ago
  • Santa Fe, NM
  • 90+ days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Demographic Data for Santa Fe, NM

Moving to Santa Fe, NM? Find some basic demographic data about Santa Fe, NM below.


Local
National
132,941
4,480
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Santa Fe, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Santa Fe, NM offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Santa Fe, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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