Customer Service Jobs in New Mexico

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 95 Jobs

Customer Service Representative - PT

  • Albuquerque, NM
  • 2 days ago
  • Albuquerque, NM
  • 2 days ago

service....

Customer Accounts Advisor

  • Rio Rancho, NM
  • 5 days ago
  • Rio Rancho, NM
  • 5 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Bilingual Retail Customer Service Specialist (Spanish)

  • Albuquerque, NM
  • 21 days ago
  • Albuquerque, NM
  • 21 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Associate

  • Hobbs, NM
  • 10 hours ago
  • Hobbs, NM
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Santa Teresa, NM
  • 22 hours ago
  • Santa Teresa, NM
  • 22 hours ago

The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily...

Retail Customer Service Associate

  • Roswell, NM
  • 1 day ago
  • Roswell, NM
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4400 N MAIN ST, ROSWELL, NM 88201...

Lead Customer Service Associate Job Alamogordo, NM

  • Alamogordo, NM
  • 1 day ago
  • Alamogordo, NM
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Scheduling Customer Service Representative-PEH - RENEWAL CLINIC Requisition ID 2025-45996 Category Patient Registration and Supp Location : Name Presbyterian Espanola Hospital Location : City Espanola...

Customer Service Representative

  • Santa Fe, NM
  • 1 day ago
  • Santa Fe, NM
  • 1 day ago

Contributes to the delivery of Customer Service onboarding orientations, training programs, in-services, and other programs as required....

Customer Service Representative

  • Los Lunas, NM
  • 2 days ago
  • Los Lunas, NM
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative ($16+/DOE)

  • Albuquerque, NM
  • 2 days ago
  • Albuquerque, NM
  • 2 days ago

Seeking a Customer Service Representative for a local Manufacturing Company : Job Duties: Data Entry Tracking parts Invoicing Other tasks as assigned Physical Requirements: Ability to lift 50 lbs. consistently...

Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent at our Santa Fe, NM store (on-site)....

Pharmacy Customer Service Associate

  • Ruidoso, NM
  • 3 days ago
  • Ruidoso, NM
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Needed at Auto Repair Shop

  • Albuquerque, NM
  • 4 days ago
  • Albuquerque, NM
  • 4 days ago

Hiring a ROCKSTAR Customer Service Representative. MUST be able to drive a standard/manual transmission vehicle with a clutch. EASY to apply, 60 seconds!...

Customer Service Representative

  • Farmington, NM
  • 5 days ago
  • Farmington, NM
  • 5 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Demographic Data for New Mexico

Moving to New Mexico? Find some basic demographic data about New Mexico below.


Local
National
2,115,093
43,399

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in New Mexico

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Mexico offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Mexico
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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