Customer Service Jobs in Whippany, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (14 miles from Whippany, NJ)
- 15 days ago
- Newark, NJ (14 miles from Whippany, NJ)
- 15 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Bilingual Customer Service Representative
- East Orange, NJ (11 miles from Whippany, NJ)
- 1 hour ago
- East Orange, NJ (11 miles from Whippany, NJ)
- 1 hour ago
Customer Service Experience....
Remote Customer Service Representative - Facility Maintenance Services
- New York, NY (22 miles from Whippany, NJ)
- 1 hour ago
- New York, NY (22 miles from Whippany, NJ)
- 1 hour ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkDispensary Associate-PT (Mister Jones)
- Woodland Park, NJ (11 miles from Whippany, NJ)
- 1 hour ago
- Woodland Park, NJ (11 miles from Whippany, NJ)
- 1 hour ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Edison, NJ (21 miles from Whippany, NJ)
- 2 hours ago
- Edison, NJ (21 miles from Whippany, NJ)
- 2 hours ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Customer Service Representative
- Ridgefield, NJ (21 miles from Whippany, NJ)
- 2 hours ago
- Ridgefield, NJ (21 miles from Whippany, NJ)
- 2 hours ago
Customer Service, CSR, Customer Service Representive, Inside Sales, Sales Support, Excel, Data Entry, CRM, ERP, Quotes, Company Website Company Profile Swatek Packaging founded in 1955, joined the Viking...
Customer Service Representative- ON SITE
- New York, NY (22 miles from Whippany, NJ)
- 2 hours ago
- New York, NY (22 miles from Whippany, NJ)
- 2 hours ago
Qualifications + Cashier experience required + 1+ year of customer service experience Job Description + Provide customer service to customers at the store in New York City + Assist customers in purchase...
- Hackettstown, NJ (21 miles from Whippany, NJ)
- 3 hours ago
- Hackettstown, NJ (21 miles from Whippany, NJ)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (16 miles from Whippany, NJ)
- 13 hours ago
- Elizabeth, NJ (16 miles from Whippany, NJ)
- 13 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Paterson, NJ (14 miles from Whippany, NJ)
- 13 hours ago
- Paterson, NJ (14 miles from Whippany, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Brooklyn, NY (24 miles from Whippany, NJ)
- 15 hours ago
- Brooklyn, NY (24 miles from Whippany, NJ)
- 15 hours ago
Corporate Manufacturing office in East NY, Brooklyn is seeking a strong customer service representative for their office....
Lead Customer Service Representative
- North Plainfield, NJ (14 miles from Whippany, NJ)
- 15 hours ago
- North Plainfield, NJ (14 miles from Whippany, NJ)
- 15 hours ago
service experience preferred • Computer skills • Timekeeping • Excellent organizational skills • Able to utilize multi-line phone • Strong communication skills • Able to lift 40 lbs. • Able to stand...
Customer Service Representative
- Teaneck, NJ (21 miles from Whippany, NJ)
- 15 hours ago
- Teaneck, NJ (21 miles from Whippany, NJ)
- 15 hours ago
Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....
Retail Customer Experience Associate, Town East - Full Time
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
Id : REQ_570119, Title : Retail Customer Experience Associate, Town East - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...605, ExternalPostedStartDate...
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
The Role The Shop Sales Agent assists in various functions throughout the shop (aka terminal); including customer service, cash management, baggage duties, presentation and cleanliness of the terminal...
Demographic Data for Whippany, NJ
Moving to Whippany, NJ? Find some basic demographic data about Whippany, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Whippany, NJ
Highest Education Level
Customer Services in Whippany, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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