Customer Service Jobs in Wharton, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
B2b Customer Service Representative
- Franklin, NJ (11 miles from Wharton, NJ)
- 6 hours ago
- Franklin, NJ (11 miles from Wharton, NJ)
- 6 hours ago
REQUIRED EXPERIENCE/SKILLS FOR THE B2B CUSTOMER SERVICE REPRESENTATIVE: Familiarity with CRM software and other customer service tools....
Customer Service Associate - Temporary
- Oakland, NJ (18 miles from Wharton, NJ)
- 8 hours ago
- Oakland, NJ (18 miles from Wharton, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Montclair, NJ (20 miles from Wharton, NJ)
- 21 hours ago
- Montclair, NJ (20 miles from Wharton, NJ)
- 21 hours ago
We are looking to add a Customer Service Representative to our team at Pups at Play Montclair!...
- Warren, NJ (21 miles from Wharton, NJ)
- 22 hours ago
- Warren, NJ (21 miles from Wharton, NJ)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bank Customer Service Representative
- Livingston, NJ (16 miles from Wharton, NJ)
- 1 day ago
- Livingston, NJ (16 miles from Wharton, NJ)
- 1 day ago
Provide friendly and efficient customer service in person and/or over the telephone....
Customer Service Representative - Insurance Services
- Florham Park, NJ (14 miles from Wharton, NJ)
- 1 day ago
- Florham Park, NJ (14 miles from Wharton, NJ)
- 1 day ago
TO SUCCEED IN THIS ROLE: Requirements At least two years of customer service related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....
Pharmacy Customer Service Associate
- Dover, NJ (2 miles from Wharton, NJ)
- 1 day ago
- Dover, NJ (2 miles from Wharton, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mine Hill, NJ (4 miles from Wharton, NJ)
- 2 days ago
- Mine Hill, NJ (4 miles from Wharton, NJ)
- 2 days ago
Environmental Service company searching for a Customer Service Representative to put a human face on all of their customer touchpoints....
Customer Service Representative
- Clifton, NJ (23 miles from Wharton, NJ)
- 3 days ago
- Clifton, NJ (23 miles from Wharton, NJ)
- 3 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Roxbury Township, NJ (8 miles from Wharton, NJ)
- 3 days ago
- Roxbury Township, NJ (8 miles from Wharton, NJ)
- 3 days ago
Requisition Number: 202147 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- Paterson, NJ (21 miles from Wharton, NJ)
- 3 days ago
- Paterson, NJ (21 miles from Wharton, NJ)
- 3 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Retail Customer Service Supervisor
- Garfield, NJ (24 miles from Wharton, NJ)
- 3 days ago
- Garfield, NJ (24 miles from Wharton, NJ)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Union, NJ (23 miles from Wharton, NJ)
- 4 days ago
- Union, NJ (23 miles from Wharton, NJ)
- 4 days ago
Summary: Under the direction of the Customer Service Supervisor/Lead, Customer Service Representatives (CSRs) are responsible for quality service and providing accurate information to customers....
Customer Service Representative
- Little Falls, NJ (19 miles from Wharton, NJ)
- 4 days ago
- Little Falls, NJ (19 miles from Wharton, NJ)
- 4 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Bridgewater, NJ (23 miles from Wharton, NJ)
- 5 days ago
- Bridgewater, NJ (23 miles from Wharton, NJ)
- 5 days ago
service, or call center environments Proficient with Microsoft 365 and web-based systems (e.g., EHR, CRM) Clear and courteous phone etiquette; ability to communicate confidently and kindly Strong time...
Demographic Data for Wharton, NJ
Moving to Wharton, NJ? Find some basic demographic data about Wharton, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wharton, NJ
Highest Education Level
Customer Services in Wharton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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