Customer Service Jobs in Wharton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 63 Jobs

Customer Service Associate

  • Hillside, NJ (24 miles from Wharton, NJ)
  • 2 days ago
  • Hillside, NJ (24 miles from Wharton, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Hackettstown, NJ (13 miles from Wharton, NJ)
  • 2 days ago
  • Hackettstown, NJ (13 miles from Wharton, NJ)
  • 2 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Pharmacy Customer Service Associate

  • Bloomfield, NJ (22 miles from Wharton, NJ)
  • 2 days ago
  • Bloomfield, NJ (22 miles from Wharton, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative II

  • Florham Park, NJ (14 miles from Wharton, NJ)
  • 3 days ago
  • Florham Park, NJ (14 miles from Wharton, NJ)
  • 3 days ago

. - Join a reputable company known for its commitment to customer service and operational excellence. What's a typical day as Customer Care Representative II?...

Retail Customer Service Representative/Cashier

  • Paterson, NJ (21 miles from Wharton, NJ)
  • 3 days ago
  • Paterson, NJ (21 miles from Wharton, NJ)
  • 3 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Care Representative II

  • Florham Park, NJ (14 miles from Wharton, NJ)
  • 3 days ago
  • Florham Park, NJ (14 miles from Wharton, NJ)
  • 3 days ago

Join a reputable company known for its commitment to customer service and operational excellence. Whats a typical day as Customer Care Representative II?...

Lead Customer Service Representative

  • North Plainfield, NJ (23 miles from Wharton, NJ)
  • 3 days ago
  • North Plainfield, NJ (23 miles from Wharton, NJ)
  • 3 days ago

Service: 1 year • Animal Care: 1 year Essential Job Functions: • Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in...

Customer Service Representative Job Hackettstown, NJ

  • Hackettstown, NJ (13 miles from Wharton, NJ)
  • 3 days ago
  • Hackettstown, NJ (13 miles from Wharton, NJ)
  • 3 days ago

Apply Now Why Youll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...

Customer Service Associate

  • Cranford, NJ (24 miles from Wharton, NJ)
  • 3 days ago
  • Cranford, NJ (24 miles from Wharton, NJ)
  • 3 days ago

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers....

Customer Service Associate

  • Clifton, NJ (23 miles from Wharton, NJ)
  • 3 days ago
  • Clifton, NJ (23 miles from Wharton, NJ)
  • 3 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Florham Park, NJ (14 miles from Wharton, NJ)
  • 3 days ago
  • Florham Park, NJ (14 miles from Wharton, NJ)
  • 3 days ago

service....

Customer Service Representative Job

  • Hackettstown, NJ (13 miles from Wharton, NJ)
  • 3 days ago
  • Hackettstown, NJ (13 miles from Wharton, NJ)
  • 3 days ago

Apply Now Why You'll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...

Customer Service Associate - Temporary

  • Lincoln Park, NJ (14 miles from Wharton, NJ)
  • 4 days ago
  • Lincoln Park, NJ (14 miles from Wharton, NJ)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Lines Customer Service Representative

  • Paterson, NJ (21 miles from Wharton, NJ)
  • 6 days ago
  • Paterson, NJ (21 miles from Wharton, NJ)
  • 6 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Franklin Lakes, NJ (20 miles from Wharton, NJ)
  • 6 days ago
  • Franklin Lakes, NJ (20 miles from Wharton, NJ)
  • 6 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Demographic Data for Wharton, NJ

Moving to Wharton, NJ? Find some basic demographic data about Wharton, NJ below.


Local
National
11,521
232
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wharton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wharton, NJ offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wharton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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