Customer Service Jobs in West Orange, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Short Hills, NJ (5 miles from West Orange, NJ)
- 1 hour ago
- Short Hills, NJ (5 miles from West Orange, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- South Ozone Park, NY (24 miles from West Orange, NJ)
- 1 hour ago
- South Ozone Park, NY (24 miles from West Orange, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
# Retail Customer Experience Associate, La Plaza Mall - Full Time
- New York, NY (14 miles from West Orange, NJ)
- 8 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 8 hours ago
Id : REQ_586406, Title : # Retail Customer Experience Associate, La Plaza Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...182,...
Operations Supervisor / Customer Service Agent
- New York, NY (14 miles from West Orange, NJ)
- 8 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 8 hours ago
Operations Supervisor / Customer Service Agent Peter Pan Bus Lines $21.00 / hr United States, York, Manhattan Jun 07, 2025 Operations Supervisor / Customer Service Agent Peter Pan Bus Lines is the industry...
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Customer Service Representative
- New York, NY (14 miles from West Orange, NJ)
- 8 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 8 hours ago
Customer Service Representative Homery Brooklyn, NY Job Title: Customer Service Representative Location: Brooklyn, NY On-site, Monday-Friday, 9 AM-6 PM Company: Homery About Homery: Homery is a fast-growing...
Customer Service Representative
- Union, NJ (6 miles from West Orange, NJ)
- 9 hours ago
- Union, NJ (6 miles from West Orange, NJ)
- 9 hours ago
Connections Personnel is hiring for a temp-hire Customer Service/Inside Sales for our client located in Union. Looking for a outgoing individual to join their team!...
Customer Service Representative
- Passaic, NJ (8 miles from West Orange, NJ)
- 9 hours ago
- Passaic, NJ (8 miles from West Orange, NJ)
- 9 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
# Retail Customer Experience Associate, Francis Scott Key - Full Time
- New York, NY (14 miles from West Orange, NJ)
- 10 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 10 hours ago
Id : REQ_587705, Title : # Retail Customer Experience Associate, Francis Scott Key - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...008,...
IMMEDIATE HIRE Customer Service Representative
- New York, NY (14 miles from West Orange, NJ)
- 10 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 10 hours ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Pharmacy Customer Service Associate
- Stirling, NJ (14 miles from West Orange, NJ)
- 12 hours ago
- Stirling, NJ (14 miles from West Orange, NJ)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- New York, NY (14 miles from West Orange, NJ)
- 13 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 13 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Sales & Customer Service Associate
- Warren, NJ (17 miles from West Orange, NJ)
- 13 hours ago
- Warren, NJ (17 miles from West Orange, NJ)
- 13 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Parsippany, NJ (8 miles from West Orange, NJ)
- 14 hours ago
- Parsippany, NJ (8 miles from West Orange, NJ)
- 14 hours ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
- Yonkers, NY (22 miles from West Orange, NJ)
- 15 hours ago
- Yonkers, NY (22 miles from West Orange, NJ)
- 15 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Delivery Station Customer Service Associate, CS Delivery Station Liaison
- Staten Island, NY (14 miles from West Orange, NJ)
- 19 hours ago
- Staten Island, NY (14 miles from West Orange, NJ)
- 19 hours ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Demographic Data for West Orange, NJ
Moving to West Orange, NJ? Find some basic demographic data about West Orange, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Orange, NJ
Highest Education Level
Customer Services in West Orange, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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