Customer Service Jobs in West Orange, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate Full Time
- Newark, NJ (6 miles from West Orange, NJ)
- 3 hours ago
- Newark, NJ (6 miles from West Orange, NJ)
- 3 hours ago
service to members....
Retail Customer Service Associate
- New York, NY (14 miles from West Orange, NJ)
- 3 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 3 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Bronx, NY (18 miles from West Orange, NJ)
- 4 hours ago
- Bronx, NY (18 miles from West Orange, NJ)
- 4 hours ago
Position Summary: Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative....
Customer Service Representative - Part Time
- Bogota, NJ (13 miles from West Orange, NJ)
- 4 hours ago
- Bogota, NJ (13 miles from West Orange, NJ)
- 4 hours ago
Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....
- Belleville, NJ (5 miles from West Orange, NJ)
- 15 hours ago
- Belleville, NJ (5 miles from West Orange, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New York, NY (14 miles from West Orange, NJ)
- 18 hours ago
- New York, NY (14 miles from West Orange, NJ)
- 18 hours ago
Job Overview: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our dynamic team....
Customer Service Representative
- Edison, NJ (20 miles from West Orange, NJ)
- 18 hours ago
- Edison, NJ (20 miles from West Orange, NJ)
- 18 hours ago
Provide feedback on the efficiency of the customer service process. Qualifications Experience: Minimum of 1 year in a call center or customer service role....
Remote WorkCustomer Service Representative
- Berkeley Heights, NJ (11 miles from West Orange, NJ)
- 18 hours ago
- Berkeley Heights, NJ (11 miles from West Orange, NJ)
- 18 hours ago
Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team....
- New Brunswick, NJ (22 miles from West Orange, NJ)
- 18 hours ago
- New Brunswick, NJ (22 miles from West Orange, NJ)
- 18 hours ago
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeter/Cashier/Order Takers...
Customer Service Associate Retail
- New York, NY (14 miles from West Orange, NJ)
- 1 day ago
- New York, NY (14 miles from West Orange, NJ)
- 1 day ago
Key Responsibilities: Provide outstanding customer service in a friendly, professional manner....
Customer Service Representative / Truck Dispatcher
- Jersey City, NJ (10 miles from West Orange, NJ)
- 1 day ago
- Jersey City, NJ (10 miles from West Orange, NJ)
- 1 day ago
Customer Service Representative / Truck Dispatcher Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor...
Part Time Customer Service Sales Associate
- Jamaica, NY (24 miles from West Orange, NJ)
- 1 day ago
- Jamaica, NY (24 miles from West Orange, NJ)
- 1 day ago
The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....
Retail Customer Experience Associate, Cross County - Full Time
- Yonkers, NY (22 miles from West Orange, NJ)
- 1 day ago
- Yonkers, NY (22 miles from West Orange, NJ)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Sales & Customer Service Associate
- East Rutherford, NJ (9 miles from West Orange, NJ)
- 1 day ago
- East Rutherford, NJ (9 miles from West Orange, NJ)
- 1 day ago
Have previous customer service and sales experience (required). Be able to prioritize and perform multiple tasks. Work cohesively with others in a fun and fast-paced environment....
Dispensary Associate-PT (Fort Lee)
- Fort Lee, NJ (15 miles from West Orange, NJ)
- 1 day ago
- Fort Lee, NJ (15 miles from West Orange, NJ)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Demographic Data for West Orange, NJ
Moving to West Orange, NJ? Find some basic demographic data about West Orange, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Orange, NJ
Highest Education Level
Customer Services in West Orange, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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