Customer Service Jobs in Washington, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Nazareth, PA (15 miles from Washington, NJ)
- moments ago
- Nazareth, PA (15 miles from Washington, NJ)
- moments ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Easton, PA (10 miles from Washington, NJ)
- 23 hours ago
- Easton, PA (10 miles from Washington, NJ)
- 23 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative - Bilingual
- Bethlehem, PA (22 miles from Washington, NJ)
- 1 day ago
- Bethlehem, PA (22 miles from Washington, NJ)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Easton, PA (10 miles from Washington, NJ)
- 2 days ago
- Easton, PA (10 miles from Washington, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stroudsburg, PA (20 miles from Washington, NJ)
- 2 days ago
- Stroudsburg, PA (20 miles from Washington, NJ)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Pharmacy Customer Service Associate
- Hillsborough, NJ (24 miles from Washington, NJ)
- 3 days ago
- Hillsborough, NJ (24 miles from Washington, NJ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 3 days ago
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 3 days ago
Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Bethlehem, PA (22 miles from Washington, NJ)
- 5 days ago
- Bethlehem, PA (22 miles from Washington, NJ)
- 5 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
- Hackettstown, NJ (12 miles from Washington, NJ)
- 6 days ago
- Hackettstown, NJ (12 miles from Washington, NJ)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Hopatcong, NJ (22 miles from Washington, NJ)
- 8 days ago
- Hopatcong, NJ (22 miles from Washington, NJ)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 8 days ago
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 8 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Delivery Station Customer Service Associate
- Budd Lake, NJ (15 miles from Washington, NJ)
- 9 days ago
- Budd Lake, NJ (15 miles from Washington, NJ)
- 9 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 10 days ago
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 10 days ago
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
Customer Service Representative
- Bridgewater, NJ (23 miles from Washington, NJ)
- 11 days ago
- Bridgewater, NJ (23 miles from Washington, NJ)
- 11 days ago
Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e....
Demographic Data for Washington, NJ
Moving to Washington, NJ? Find some basic demographic data about Washington, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Washington, NJ
Highest Education Level
Customer Services in Washington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »