Customer Service Jobs in Washington, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - New Opening!
- Easton, PA (10 miles from Washington, NJ)
- 6 hours ago
- Easton, PA (10 miles from Washington, NJ)
- 6 hours ago
Experience using an ERP and customer service experience with a manufacturing company is preferred. Qualified candidates can apply by emailing a resume to ... XXXX...
Pharmacy Customer Service Associate
- Clinton, NJ (8 miles from Washington, NJ)
- 12 hours ago
- Clinton, NJ (8 miles from Washington, NJ)
- 12 hours ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Customer Service Representative
- Easton, PA (10 miles from Washington, NJ)
- 16 hours ago
- Easton, PA (10 miles from Washington, NJ)
- 16 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Experience Associate - Work From Home
- Bethlehem, PA (22 miles from Washington, NJ)
- 20 hours ago
- Bethlehem, PA (22 miles from Washington, NJ)
- 20 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkLoss Prevention Customer Service Associate
- Stroudsburg, PA (20 miles from Washington, NJ)
- 1 day ago
- Stroudsburg, PA (20 miles from Washington, NJ)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Hampton, NJ (6 miles from Washington, NJ)
- 1 day ago
- Hampton, NJ (6 miles from Washington, NJ)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Easton, PA (10 miles from Washington, NJ)
- 1 day ago
- Easton, PA (10 miles from Washington, NJ)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Ledgewood, NJ (20 miles from Washington, NJ)
- 1 day ago
- Ledgewood, NJ (20 miles from Washington, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Basking Ridge, NJ (24 miles from Washington, NJ)
- 4 days ago
- Basking Ridge, NJ (24 miles from Washington, NJ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ledgewood, NJ (20 miles from Washington, NJ)
- 6 days ago
- Ledgewood, NJ (20 miles from Washington, NJ)
- 6 days ago
Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Remote --- Customer Service Representative
- Easton, PA (10 miles from Washington, NJ)
- 6 days ago
- Easton, PA (10 miles from Washington, NJ)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Nazareth, PA (15 miles from Washington, NJ)
- 7 days ago
- Nazareth, PA (15 miles from Washington, NJ)
- 7 days ago
Location: 3791 Easton-Nazareth Hwy. Easton, PA 18045 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
Retail Customer Service Associate
- Easton, PA (10 miles from Washington, NJ)
- 9 days ago
- Easton, PA (10 miles from Washington, NJ)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3796 Easton Nazareth Hwy, Easton...
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 9 days ago
- East Stroudsburg, PA (20 miles from Washington, NJ)
- 9 days ago
Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....
Customer Service Representative - Work From Home
- Stroudsburg, PA (20 miles from Washington, NJ)
- 10 days ago
- Stroudsburg, PA (20 miles from Washington, NJ)
- 10 days ago
FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkDemographic Data for Washington, NJ
Moving to Washington, NJ? Find some basic demographic data about Washington, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Washington, NJ
Highest Education Level
Customer Services in Washington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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