Customer Service Jobs in Wanaque, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 112 Jobs

Customer Service Representative - Garden State Plaza

  • Short Hills, NJ (21 miles from Wanaque, NJ)
  • 1 hour ago
  • Short Hills, NJ (21 miles from Wanaque, NJ)
  • 1 hour ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative

  • Chester, NY (20 miles from Wanaque, NJ)
  • 5 hours ago
  • Chester, NY (20 miles from Wanaque, NJ)
  • 5 hours ago

Essential Skills + Proficient in customer service and data entry. + Experience with Microsoft Office applications. + Capability to handle inbound calls effectively....

Sales & Customer Service Associate

  • Morris Plains, NJ (17 miles from Wanaque, NJ)
  • 16 hours ago
  • Morris Plains, NJ (17 miles from Wanaque, NJ)
  • 16 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Experience Associate

  • Franklin, NJ (16 miles from Wanaque, NJ)
  • 16 hours ago
  • Franklin, NJ (16 miles from Wanaque, NJ)
  • 16 hours ago

Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...

Customer Service Representative, F&B

  • Hasbrouck Heights, NJ (17 miles from Wanaque, NJ)
  • 1 day ago
  • Hasbrouck Heights, NJ (17 miles from Wanaque, NJ)
  • 1 day ago

This role performs the daily Customer Service activities and process flow check-ins from order to payment to ensure order fulfillment....

Customer Service Representative $17 hourly

  • Jersey City, NJ (24 miles from Wanaque, NJ)
  • 1 day ago
  • Jersey City, NJ (24 miles from Wanaque, NJ)
  • 1 day ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Part Time Customer Service Representative $17 hourly

  • Paramus, NJ (13 miles from Wanaque, NJ)
  • 1 day ago
  • Paramus, NJ (13 miles from Wanaque, NJ)
  • 1 day ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (21 miles from Wanaque, NJ)
  • 1 day ago
  • Englewood Cliffs, NJ (21 miles from Wanaque, NJ)
  • 1 day ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Customer Service Associate

  • Wharton, NJ (17 miles from Wanaque, NJ)
  • 1 day ago
  • Wharton, NJ (17 miles from Wanaque, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Union, NJ (24 miles from Wanaque, NJ)
  • 1 day ago
  • Union, NJ (24 miles from Wanaque, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Secaucus, NJ (22 miles from Wanaque, NJ)
  • 1 day ago
  • Secaucus, NJ (22 miles from Wanaque, NJ)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...

Customer Care Representative I

  • Clifton, NJ (13 miles from Wanaque, NJ)
  • 2 days ago
  • Clifton, NJ (13 miles from Wanaque, NJ)
  • 2 days ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Customer Service Representative

  • Wharton, NJ (17 miles from Wanaque, NJ)
  • 3 days ago
  • Wharton, NJ (17 miles from Wanaque, NJ)
  • 3 days ago

Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The...

Part Time Customer Service Representative $17 hourly

  • Yonkers, NY (22 miles from Wanaque, NJ)
  • 4 days ago
  • Yonkers, NY (22 miles from Wanaque, NJ)
  • 4 days ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Representative - Work From Home

  • New City, NY (17 miles from Wanaque, NJ)
  • 4 days ago
  • New City, NY (17 miles from Wanaque, NJ)
  • 4 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Demographic Data for Wanaque, NJ

Moving to Wanaque, NJ? Find some basic demographic data about Wanaque, NJ below.

Local
National
6,350
62
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Wanaque, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wanaque, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wanaque, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »