Customer Service Jobs in Union City, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Port Washington, NY (18 miles from Union City, NJ)
- 12 days ago
- Port Washington, NY (18 miles from Union City, NJ)
- 12 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Newark, NJ (7 miles from Union City, NJ)
- 27 days ago
- Newark, NJ (7 miles from Union City, NJ)
- 27 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Freeport, NY (24 miles from Union City, NJ)
- 21 hours ago
- Freeport, NY (24 miles from Union City, NJ)
- 21 hours ago
Our client is seeking a customer service associate who is accustomed to working in a fast paced environment....
Warehouse Customer Service Representative
- Keasbey, NJ (23 miles from Union City, NJ)
- 4 hours ago
- Keasbey, NJ (23 miles from Union City, NJ)
- 4 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Associate - Temporary
- Orange, NJ (10 miles from Union City, NJ)
- 5 hours ago
- Orange, NJ (10 miles from Union City, NJ)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New York, NY (2 miles from Union City, NJ)
- 6 hours ago
- New York, NY (2 miles from Union City, NJ)
- 6 hours ago
As the name suggests, your main priority is to provide great customer service....
Airport Customer Service Agent - HPN
- White Plains, NY (22 miles from Union City, NJ)
- 6 hours ago
- White Plains, NY (22 miles from Union City, NJ)
- 6 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Experience Associate FT
- New York, NY (2 miles from Union City, NJ)
- 8 hours ago
- New York, NY (2 miles from Union City, NJ)
- 8 hours ago
This is a great opportunity to further develop your customer service and administrative skills while gaining experience in Salesforce, a leading CRM platform....
Customer Service Representative II
- New York, NY (3 miles from Union City, NJ)
- 8 hours ago
- New York, NY (3 miles from Union City, NJ)
- 8 hours ago
Education High School Diploma Experience Approximately 2 years of experience in a customer service role Knowledge, Skills and Abilities Must possess outstanding customer service skills....
Customer Service Representative - Garden State Plaza
- Paramus, NJ (12 miles from Union City, NJ)
- 13 hours ago
- Paramus, NJ (12 miles from Union City, NJ)
- 13 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Hasbrouck Heights, NJ (7 miles from Union City, NJ)
- 15 hours ago
- Hasbrouck Heights, NJ (7 miles from Union City, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lake Success, NY (16 miles from Union City, NJ)
- 16 hours ago
- Lake Success, NY (16 miles from Union City, NJ)
- 16 hours ago
Skills and Requirements 1+ year of customer service representative experience High school diploma or GED Proficient with Windows PC applications Healthcare customer service experience null We are a...
Temporary Customer Service Representative
- Secaucus, NJ (1 mile from Union City, NJ)
- 16 hours ago
- Secaucus, NJ (1 mile from Union City, NJ)
- 16 hours ago
Preferred Experience/Skills for the Temporary Customer Service Representative: Flexibility and a team-oriented attitude. 2+ years of experience in a high-volume customer service setting, responsible...
- Ramsey, NJ (21 miles from Union City, NJ)
- 17 hours ago
- Ramsey, NJ (21 miles from Union City, NJ)
- 17 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Oceanside, NY (22 miles from Union City, NJ)
- 17 hours ago
- Oceanside, NY (22 miles from Union City, NJ)
- 17 hours ago
Store - LI-OCEANSIDE, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Union City, NJ
Moving to Union City, NJ? Find some basic demographic data about Union City, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Union City, NJ
Highest Education Level
Customer Services in Union City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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