Customer Service Jobs in Union City, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 203 Jobs

Customer Service Representative

  • Port Washington, NY (18 miles from Union City, NJ)
  • 12 days ago
  • Port Washington, NY (18 miles from Union City, NJ)
  • 12 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • Newark, NJ (7 miles from Union City, NJ)
  • 27 days ago
  • Newark, NJ (7 miles from Union City, NJ)
  • 27 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Associate

  • Freeport, NY (24 miles from Union City, NJ)
  • 21 hours ago
  • Freeport, NY (24 miles from Union City, NJ)
  • 21 hours ago

Our client is seeking a customer service associate who is accustomed to working in a fast paced environment....

Warehouse Customer Service Representative

  • Keasbey, NJ (23 miles from Union City, NJ)
  • 4 hours ago
  • Keasbey, NJ (23 miles from Union City, NJ)
  • 4 hours ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Associate - Temporary

  • Orange, NJ (10 miles from Union City, NJ)
  • 5 hours ago
  • Orange, NJ (10 miles from Union City, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY (2 miles from Union City, NJ)
  • 6 hours ago
  • New York, NY (2 miles from Union City, NJ)
  • 6 hours ago

As the name suggests, your main priority is to provide great customer service....

Airport Customer Service Agent - HPN

  • White Plains, NY (22 miles from Union City, NJ)
  • 6 hours ago
  • White Plains, NY (22 miles from Union City, NJ)
  • 6 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Experience Associate FT

  • New York, NY (2 miles from Union City, NJ)
  • 8 hours ago
  • New York, NY (2 miles from Union City, NJ)
  • 8 hours ago

This is a great opportunity to further develop your customer service and administrative skills while gaining experience in Salesforce, a leading CRM platform....

Customer Service Representative II

  • New York, NY (3 miles from Union City, NJ)
  • 8 hours ago
  • New York, NY (3 miles from Union City, NJ)
  • 8 hours ago

Education High School Diploma Experience Approximately 2 years of experience in a customer service role Knowledge, Skills and Abilities Must possess outstanding customer service skills....

Customer Service Representative - Garden State Plaza

  • Paramus, NJ (12 miles from Union City, NJ)
  • 13 hours ago
  • Paramus, NJ (12 miles from Union City, NJ)
  • 13 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Associate

  • Hasbrouck Heights, NJ (7 miles from Union City, NJ)
  • 15 hours ago
  • Hasbrouck Heights, NJ (7 miles from Union City, NJ)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lake Success, NY (16 miles from Union City, NJ)
  • 16 hours ago
  • Lake Success, NY (16 miles from Union City, NJ)
  • 16 hours ago

Skills and Requirements 1+ year of customer service representative experience High school diploma or GED Proficient with Windows PC applications Healthcare customer service experience null We are a...

Temporary Customer Service Representative

  • Secaucus, NJ (1 mile from Union City, NJ)
  • 16 hours ago
  • Secaucus, NJ (1 mile from Union City, NJ)
  • 16 hours ago

Preferred Experience/Skills for the Temporary Customer Service Representative: Flexibility and a team-oriented attitude. 2+ years of experience in a high-volume customer service setting, responsible...

Customer Service Associate

  • Ramsey, NJ (21 miles from Union City, NJ)
  • 17 hours ago
  • Ramsey, NJ (21 miles from Union City, NJ)
  • 17 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Retail - Customer Service

  • Oceanside, NY (22 miles from Union City, NJ)
  • 17 hours ago
  • Oceanside, NY (22 miles from Union City, NJ)
  • 17 hours ago

Store - LI-OCEANSIDE, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Demographic Data for Union City, NJ

Moving to Union City, NJ? Find some basic demographic data about Union City, NJ below.


Local
National
68,611
1,278
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Union City, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Union City, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Union City, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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