Customer Service Jobs in Trenton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 87 Jobs
Cosmopolitan Staffing Services

Customer Service Representative

Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....

Pharmacy Customer Service Associate

  • Ewing, NJ (3 miles from Trenton, NJ)
  • 2 hours ago
  • Ewing, NJ (3 miles from Trenton, NJ)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Trenton, NJ
  • 5 hours ago
  • Trenton, NJ
  • 5 hours ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Trenton, NJ
  • 5 hours ago
  • Trenton, NJ
  • 5 hours ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Insurance

  • Cherry Hill, NJ (24 miles from Trenton, NJ)
  • 14 hours ago
  • Cherry Hill, NJ (24 miles from Trenton, NJ)
  • 14 hours ago

Purpose of Job To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job...

Customer Service Associate

  • Levittown, PA (5 miles from Trenton, NJ)
  • 17 hours ago
  • Levittown, PA (5 miles from Trenton, NJ)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

ULINE- Customer Service Representative

  • Churchville, PA (13 miles from Trenton, NJ)
  • 17 hours ago
  • Churchville, PA (13 miles from Trenton, NJ)
  • 17 hours ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Pennington, NJ (8 miles from Trenton, NJ)
  • 18 hours ago
  • Pennington, NJ (8 miles from Trenton, NJ)
  • 18 hours ago

Ambitious and self-motivating Job Requirement CSR Customer Service Representative call inbound outbound CSR Customer Service Representative call inbound outbound...

Customer Service Representative

  • Cinnaminson, NJ (19 miles from Trenton, NJ)
  • 18 hours ago
  • Cinnaminson, NJ (19 miles from Trenton, NJ)
  • 18 hours ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Doylestown, PA (22 miles from Trenton, NJ)
  • 1 day ago
  • Doylestown, PA (22 miles from Trenton, NJ)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago
  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago

CSR Customer Service Client Service Customer Service Representative CSR Customer Service Client Service...

Customer Service Representative

  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago
  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago

of customer service experience and below skill....

Customer Service Associate - Temporary

  • Willingboro, NJ (15 miles from Trenton, NJ)
  • 1 day ago
  • Willingboro, NJ (15 miles from Trenton, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago
  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago

Job Requirement customer service MS Outlook Word PowerPoint high call volume customer service MS Outlook Word PowerPoint high call volume...

Customer Service Representative

  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago
  • Pennington, NJ (8 miles from Trenton, NJ)
  • 1 day ago

Job Requirement Customer Service CSR Call Center Calls Inbound Call Outbound Call Collections Contact Center Customer Service CSR Call Center Calls Inbound Call Outbound Call Collections Contact Center...

Demographic Data for Trenton, NJ

Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.


Local
National
222,481
4,312
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Trenton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Trenton, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Trenton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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