Customer Service Jobs in Trenton, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative
- Cosmopolitan Staffing Services
- Freehold, NJ (23 miles from Trenton, NJ)
- 12 days ago
- Cosmopolitan Staffing Services
- Freehold, NJ (23 miles from Trenton, NJ)
- 12 days ago
Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....
Pharmacy Customer Service Associate
- Ewing, NJ (3 miles from Trenton, NJ)
- 2 hours ago
- Ewing, NJ (3 miles from Trenton, NJ)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Insurance
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 14 hours ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 14 hours ago
Purpose of Job To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job...
- Levittown, PA (5 miles from Trenton, NJ)
- 17 hours ago
- Levittown, PA (5 miles from Trenton, NJ)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
ULINE- Customer Service Representative
- Churchville, PA (13 miles from Trenton, NJ)
- 17 hours ago
- Churchville, PA (13 miles from Trenton, NJ)
- 17 hours ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Pennington, NJ (8 miles from Trenton, NJ)
- 18 hours ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 18 hours ago
Ambitious and self-motivating Job Requirement CSR Customer Service Representative call inbound outbound CSR Customer Service Representative call inbound outbound...
Customer Service Representative
- Cinnaminson, NJ (19 miles from Trenton, NJ)
- 18 hours ago
- Cinnaminson, NJ (19 miles from Trenton, NJ)
- 18 hours ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Doylestown, PA (22 miles from Trenton, NJ)
- 1 day ago
- Doylestown, PA (22 miles from Trenton, NJ)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
CSR Customer Service Client Service Customer Service Representative CSR Customer Service Client Service...
Customer Service Representative
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
of customer service experience and below skill....
Customer Service Associate - Temporary
- Willingboro, NJ (15 miles from Trenton, NJ)
- 1 day ago
- Willingboro, NJ (15 miles from Trenton, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
Job Requirement customer service MS Outlook Word PowerPoint high call volume customer service MS Outlook Word PowerPoint high call volume...
Customer Service Representative
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
Job Requirement Customer Service CSR Call Center Calls Inbound Call Outbound Call Collections Contact Center Customer Service CSR Call Center Calls Inbound Call Outbound Call Collections Contact Center...
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Trenton, NJ
Highest Education Level
Customer Services in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »