Customer Service Jobs in Toms River, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Berkeley, NJ (5 miles from Toms River, NJ)
- 1 day ago
- Berkeley, NJ (5 miles from Toms River, NJ)
- 1 day ago
Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Freehold, NJ (18 miles from Toms River, NJ)
- 2 days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 2 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Freehold, NJ (18 miles from Toms River, NJ)
- 5 days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 5 days ago
Customer Service Representative Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every...
Pharmacy Customer Service Associate
- West Long Branch, NJ (22 miles from Toms River, NJ)
- 5 days ago
- West Long Branch, NJ (22 miles from Toms River, NJ)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wall Township, NJ (13 miles from Toms River, NJ)
- 7 days ago
- Wall Township, NJ (13 miles from Toms River, NJ)
- 7 days ago
Customer Service Representative Call Center & Customer Service $ 24.04 / Hour location_on Wall Township, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Representative
- Manahawkin, NJ (20 miles from Toms River, NJ)
- 9 days ago
- Manahawkin, NJ (20 miles from Toms River, NJ)
- 9 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Retail Customer Service Supervisor
- Howell, NJ (11 miles from Toms River, NJ)
- 13 days ago
- Howell, NJ (11 miles from Toms River, NJ)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Experience Associate, Freehold Raceway - Full Time
- Freehold, NJ (18 miles from Toms River, NJ)
- 13 days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 13 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative - Part Time - Evening
- Neptune, NJ (16 miles from Toms River, NJ)
- 16 days ago
- Neptune, NJ (16 miles from Toms River, NJ)
- 16 days ago
The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....
- Beach Haven, NJ (24 miles from Toms River, NJ)
- 16 days ago
- Beach Haven, NJ (24 miles from Toms River, NJ)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Stafford Township, NJ (20 miles from Toms River, NJ)
- 17 days ago
- Stafford Township, NJ (20 miles from Toms River, NJ)
- 17 days ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with ADVANSIX INCWe...
Remote Work- Freehold, NJ (18 miles from Toms River, NJ)
- 20 days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 20 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Demographic Data for Toms River, NJ
Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Toms River, NJ
Highest Education Level
Customer Services in Toms River, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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