Customer Service Jobs in Toms River, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs
Cosmopolitan Staffing Services

Customer Service Representative

Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....

Customer Service Associate

  • Neptune City, NJ (16 miles from Toms River, NJ)
  • 23 hours ago
  • Neptune City, NJ (16 miles from Toms River, NJ)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Freehold, NJ (18 miles from Toms River, NJ)
  • 1 day ago
  • Freehold, NJ (18 miles from Toms River, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Neptune, NJ (16 miles from Toms River, NJ)
  • 2 days ago
  • Neptune, NJ (16 miles from Toms River, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lakewood, NJ (6 miles from Toms River, NJ)
  • 2 days ago
  • Lakewood, NJ (6 miles from Toms River, NJ)
  • 2 days ago

Lakewood, New Jersey Salary range: $24.50/hr - $31.32/hr The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products...

(NJNG Union) LTT Customer Service Representative

  • Belmar, NJ (15 miles from Toms River, NJ)
  • 16 days ago
  • Belmar, NJ (15 miles from Toms River, NJ)
  • 16 days ago

Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...

Customer Service Associate

  • Lavallette, NJ (4 miles from Toms River, NJ)
  • 18 days ago
  • Lavallette, NJ (4 miles from Toms River, NJ)
  • 18 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Lakewood, NJ (6 miles from Toms River, NJ)
  • 18 days ago
  • Lakewood, NJ (6 miles from Toms River, NJ)
  • 18 days ago

As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....

Commercial Lines Customer Service Representative

  • Lakewood, NJ (6 miles from Toms River, NJ)
  • 18 days ago
  • Lakewood, NJ (6 miles from Toms River, NJ)
  • 18 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Toms River, NJ
  • 18 days ago
  • Toms River, NJ
  • 18 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Brick, NJ (4 miles from Toms River, NJ)
  • 18 days ago
  • Brick, NJ (4 miles from Toms River, NJ)
  • 18 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Customer Relations Specialist

  • Freehold, NJ (18 miles from Toms River, NJ)
  • 23 days ago
  • Freehold, NJ (18 miles from Toms River, NJ)
  • 23 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Retail Customer Service Associate

  • Freehold, NJ (18 miles from Toms River, NJ)
  • 26 days ago
  • Freehold, NJ (18 miles from Toms River, NJ)
  • 26 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...

Customer Service Representative

  • Waretown, NJ (13 miles from Toms River, NJ)
  • 28 days ago
  • Waretown, NJ (13 miles from Toms River, NJ)
  • 28 days ago

Who We're Looking For Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations....

Customer Service Representative

  • Berkeley, NJ (5 miles from Toms River, NJ)
  • 28 days ago
  • Berkeley, NJ (5 miles from Toms River, NJ)
  • 28 days ago

CUSTOMER SERVICE REPRESENTATIVE IN BAYVILLE Date Posted: Monday, June 30, 2025 ?...

Demographic Data for Toms River, NJ

Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.

Local
National
127,691
2,913
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Toms River, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Toms River, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Toms River, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »