Customer Service Jobs in Toms River, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Customer Service Associate Trainee Part Time

  • Ocean Twp, NJ (20 miles from Toms River, NJ)
  • 1 day ago
  • Ocean Twp, NJ (20 miles from Toms River, NJ)
  • 1 day ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Ocean Store and Salvage - Ocean Twp, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $16.25 Hourly...

Pharmacy Customer Service Associate

  • Toms River, NJ
  • 1 day ago
  • Toms River, NJ
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Wall, NJ (13 miles from Toms River, NJ)
  • 1 day ago
  • Wall, NJ (13 miles from Toms River, NJ)
  • 1 day ago

Customer Service Representative Job Details Job Location Wall NJ Corporate Office - Wall, NJ Salary Range $19.00 - $21.00 Hourly Description The Customer Service Representative/Project Concierge is...

Customer Service Associate

  • Freehold, NJ (18 miles from Toms River, NJ)
  • 1 day ago
  • Freehold, NJ (18 miles from Toms River, NJ)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate - Temporary

  • West Long Branch, NJ (22 miles from Toms River, NJ)
  • 1 day ago
  • West Long Branch, NJ (22 miles from Toms River, NJ)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Oakhurst, NJ (20 miles from Toms River, NJ)
  • 1 day ago
  • Oakhurst, NJ (20 miles from Toms River, NJ)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative- Jersey Shore

  • Wall, NJ (13 miles from Toms River, NJ)
  • 2 days ago
  • Wall, NJ (13 miles from Toms River, NJ)
  • 2 days ago

Qualifications QUALIFICATIONS (Education/Experience/Knowledge, Skills & Abilities Required): College degree preferred and a minimum of 3-5 years of customer service, account management or sales experience...

Customer Service Associate- Overnight Shift

  • Brick, NJ (4 miles from Toms River, NJ)
  • 2 days ago
  • Brick, NJ (4 miles from Toms River, NJ)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Brick, NJ (4 miles from Toms River, NJ)
  • 2 days ago
  • Brick, NJ (4 miles from Toms River, NJ)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Fitness Studio Sales & Customer Experience Associate

  • Shrewsbury, NJ (24 miles from Toms River, NJ)
  • 2 days ago
  • Shrewsbury, NJ (24 miles from Toms River, NJ)
  • 2 days ago

service skills. * Goal-oriented with an ability to achieve sales targets * Connect with local businesses for collaborations and leads generation * Strong customer service skills * A passion for health...

Customer Service Associate

  • Asbury Park, NJ (18 miles from Toms River, NJ)
  • 5 days ago
  • Asbury Park, NJ (18 miles from Toms River, NJ)
  • 5 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Freehold, NJ (18 miles from Toms River, NJ)
  • 8 days ago
  • Freehold, NJ (18 miles from Toms River, NJ)
  • 8 days ago

Job Details Job Location: Freehold, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Customer Service Description Retail Office...

Customer Service Representative

  • Howell, NJ (11 miles from Toms River, NJ)
  • 14 days ago
  • Howell, NJ (11 miles from Toms River, NJ)
  • 14 days ago

We're looking for a friendly and detail-oriented Customer Service Representative to join a mission-driven team in Monmouth and Ocean County, NJ....

Retail Customer Service Supervisor

  • West Long Branch, NJ (22 miles from Toms River, NJ)
  • 18 days ago
  • West Long Branch, NJ (22 miles from Toms River, NJ)
  • 18 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate - Now Hiring

  • Farmingdale, NJ (14 miles from Toms River, NJ)
  • 21 days ago
  • Farmingdale, NJ (14 miles from Toms River, NJ)
  • 21 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Demographic Data for Toms River, NJ

Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.


Local
National
127,691
2,913
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Toms River, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Toms River, NJ offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Toms River, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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