Customer Service Jobs in Tinton Falls, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs
Cosmopolitan Staffing Services

Customer Service Representative

Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....

Customer Accounts Advisor

  • Perth Amboy, NJ (15 miles from Tinton Falls, NJ)
  • 45+ days ago
  • Perth Amboy, NJ (15 miles from Tinton Falls, NJ)
  • 45+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Piscataway, NJ (24 miles from Tinton Falls, NJ)
  • 14 hours ago
  • Piscataway, NJ (24 miles from Tinton Falls, NJ)
  • 14 hours ago

Overview Careers Powered by Parts Authority Customer Service Representative **Collision Auto Body Parts** Parts Authority is growing fast, and we're building a dedicated team of Customer Service Representatives...

Customer Service Representative

  • Edison, NJ (20 miles from Tinton Falls, NJ)
  • 20 hours ago
  • Edison, NJ (20 miles from Tinton Falls, NJ)
  • 20 hours ago

Adecco is looking for a** **Customer Service Representative** **.** **Pay Rate: $** 18.50 (15.00) **Position Type:** Onsite **Location:** Edison NJ 08817] **Shift:** Monday - Tuesday 6:00am -2:30pm...

Customer Service Representative

  • Linden, NJ (20 miles from Tinton Falls, NJ)
  • 21 hours ago
  • Linden, NJ (20 miles from Tinton Falls, NJ)
  • 21 hours ago

DCI is seeking a skilled Customer Service Rep (CSR) to support dispatch operations at our Linden, NJ terminal....

Customer Service Associate

  • Neptune City, NJ (9 miles from Tinton Falls, NJ)
  • 21 hours ago
  • Neptune City, NJ (9 miles from Tinton Falls, NJ)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Howard Beach, NY (24 miles from Tinton Falls, NJ)
  • 21 hours ago
  • Howard Beach, NY (24 miles from Tinton Falls, NJ)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Neptune, NJ (9 miles from Tinton Falls, NJ)
  • 1 day ago
  • Neptune, NJ (9 miles from Tinton Falls, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Front Desk / Customer Service Representative

  • Edison, NJ (20 miles from Tinton Falls, NJ)
  • 2 days ago
  • Edison, NJ (20 miles from Tinton Falls, NJ)
  • 2 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Bilingual Customer Service Representative $18 hourly

  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 2 days ago
  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 2 days ago

Bilingual Customer Service Representative Hourly pay rate: $18.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative

  • Lakewood, NJ (20 miles from Tinton Falls, NJ)
  • 2 days ago
  • Lakewood, NJ (20 miles from Tinton Falls, NJ)
  • 2 days ago

Lakewood, New Jersey Salary range: $24.50/hr - $31.32/hr The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products...

Customer Service Associate - Weekend Availability

  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 3 days ago
  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Senior Customer Service Representative

  • Keasbey, NJ (16 miles from Tinton Falls, NJ)
  • 4 days ago
  • Keasbey, NJ (16 miles from Tinton Falls, NJ)
  • 4 days ago

SENIOR WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...

Retail Customer Experience Associate, Menlo Park - Full Time

  • Edison, NJ (20 miles from Tinton Falls, NJ)
  • 4 days ago
  • Edison, NJ (20 miles from Tinton Falls, NJ)
  • 4 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities

  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 4 days ago
  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 4 days ago

Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...

Demographic Data for Tinton Falls, NJ

Moving to Tinton Falls, NJ? Find some basic demographic data about Tinton Falls, NJ below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tinton Falls, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tinton Falls, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tinton Falls, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »