Customer Service Jobs in Tinton Falls, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Customer Service Associate - Temporary

  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 10 hours ago
  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Spotswood, NJ (16 miles from Tinton Falls, NJ)
  • 10 hours ago
  • Spotswood, NJ (16 miles from Tinton Falls, NJ)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Sayreville, NJ (16 miles from Tinton Falls, NJ)
  • 10 hours ago
  • Sayreville, NJ (16 miles from Tinton Falls, NJ)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - Bilingual Spanish Preferred

  • East Brunswick, NJ (18 miles from Tinton Falls, NJ)
  • 1 day ago
  • East Brunswick, NJ (18 miles from Tinton Falls, NJ)
  • 1 day ago

The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....

Remote Work

Pharmacy Customer Service Associate

  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 1 day ago
  • Elizabeth, NJ (22 miles from Tinton Falls, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Middletown, NJ (3 miles from Tinton Falls, NJ)
  • 1 day ago
  • Middletown, NJ (3 miles from Tinton Falls, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Service Representative, Commercial Insurance

  • Holmdel, NJ (5 miles from Tinton Falls, NJ)
  • 2 days ago
  • Holmdel, NJ (5 miles from Tinton Falls, NJ)
  • 2 days ago

Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....

Customer Service Associate

  • Newark, NJ (24 miles from Tinton Falls, NJ)
  • 2 days ago
  • Newark, NJ (24 miles from Tinton Falls, NJ)
  • 2 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Freehold, NJ (14 miles from Tinton Falls, NJ)
  • 2 days ago
  • Freehold, NJ (14 miles from Tinton Falls, NJ)
  • 2 days ago

Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Customer Service Agent

  • New York City, NY (24 miles from Tinton Falls, NJ)
  • 3 days ago
  • New York City, NY (24 miles from Tinton Falls, NJ)
  • 3 days ago

The Role The Shop Sales Agent assists in various functions throughout the shop (aka terminal); including customer service, cash management, baggage duties, presentation and cleanliness of the terminal...

Customer Service Associate - 12-20 hours/week

  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 3 days ago
  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 3 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent 19.15 USD...

Recruitment Customer Service Representative

  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 5 days ago
  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 5 days ago

The Fire Department, City of New York (FDNY), seeks 3 (three) full-time Recruitment Customer Service Representatives in the Office of Recruitment & Retention (ORR)....

Retail Customer Experience Associate, Kings Plaza - Full Time

  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 5 days ago
  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 5 days ago

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Freehold, NJ (14 miles from Tinton Falls, NJ)
  • 5 days ago
  • Freehold, NJ (14 miles from Tinton Falls, NJ)
  • 5 days ago

Customer Service Representative Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every...

Retail Customer Service Associate II - Returns & Exchanges

  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 6 days ago
  • Brooklyn, NY (23 miles from Tinton Falls, NJ)
  • 6 days ago

QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...

Demographic Data for Tinton Falls, NJ

Moving to Tinton Falls, NJ? Find some basic demographic data about Tinton Falls, NJ below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tinton Falls, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tinton Falls, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tinton Falls, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »