Customer Service Jobs in Sussex, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs

Pharmacy Customer Service Associate

  • West Milford, NJ (16 miles from Sussex, NJ)
  • 5 hours ago
  • West Milford, NJ (16 miles from Sussex, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Augusta, NJ (8 miles from Sussex, NJ)
  • 1 day ago
  • Augusta, NJ (8 miles from Sussex, NJ)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Port Jervis, NY (8 miles from Sussex, NJ)
  • 2 days ago
  • Port Jervis, NY (8 miles from Sussex, NJ)
  • 2 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate - Temporary

  • Boonton, NJ (23 miles from Sussex, NJ)
  • 3 days ago
  • Boonton, NJ (23 miles from Sussex, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Urgent Hiring For Customer Service Representative Paying $19.50

  • Chester, NY (19 miles from Sussex, NJ)
  • 3 days ago
  • Chester, NY (19 miles from Sussex, NJ)
  • 3 days ago

a dynamic role in customer service with opportunities for growth and flexibility?...

Customer Service Representative

  • Chester, NY (19 miles from Sussex, NJ)
  • 4 days ago
  • Chester, NY (19 miles from Sussex, NJ)
  • 4 days ago

role in customer service with opportunities for growth and flexibility?...

Customer Care Representative I

  • Middletown, NY (15 miles from Sussex, NJ)
  • 5 days ago
  • Middletown, NY (15 miles from Sussex, NJ)
  • 5 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative $17 hourly

  • Kinnelon, NJ (21 miles from Sussex, NJ)
  • 10 days ago
  • Kinnelon, NJ (21 miles from Sussex, NJ)
  • 10 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

B2b Customer Service Representative

  • Franklin, NJ (9 miles from Sussex, NJ)
  • 12 days ago
  • Franklin, NJ (9 miles from Sussex, NJ)
  • 12 days ago

REQUIRED EXPERIENCE/SKILLS FOR THE B2B CUSTOMER SERVICE REPRESENTATIVE: Familiarity with CRM software and other customer service tools....

Retail Customer Service Associate

  • Middletown, NY (15 miles from Sussex, NJ)
  • 17 days ago
  • Middletown, NY (15 miles from Sussex, NJ)
  • 17 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...

Customer Service Representative - Entry Level

  • Chester, NY (19 miles from Sussex, NJ)
  • 25 days ago
  • Chester, NY (19 miles from Sussex, NJ)
  • 25 days ago

a dynamic role in customer service with opportunities for growth and flexibility?...

Customer Service Representative

  • Goshen, NY (15 miles from Sussex, NJ)
  • 30+ days ago
  • Goshen, NY (15 miles from Sussex, NJ)
  • 30+ days ago

Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....

Retail Customer Service Associate Part Time

  • Monroe, NY (21 miles from Sussex, NJ)
  • 30+ days ago
  • Monroe, NY (21 miles from Sussex, NJ)
  • 30+ days ago

service to members....

Physician Customer Service Associate

  • Middletown, NY (15 miles from Sussex, NJ)
  • 90+ days ago
  • Middletown, NY (15 miles from Sussex, NJ)
  • 90+ days ago

Service Associate on our Physician Service Center team at/in Garnet Health Doctors....

Customer Service Representative - Crystal Run Healthcare - Middletown, NY

  • Middletown, NY (15 miles from Sussex, NJ)
  • 90+ days ago
  • Middletown, NY (15 miles from Sussex, NJ)
  • 90+ days ago

Primary Responsibilities: Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls Resolve customer service...

Demographic Data for Sussex, NJ

Moving to Sussex, NJ? Find some basic demographic data about Sussex, NJ below.


Local
National
18,530
293
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Sussex, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Sussex, NJ offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sussex, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »