Customer Service Jobs in Summit, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Ridgewood, NJ (22 miles from Summit, NJ)
- 2 hours ago
- Ridgewood, NJ (22 miles from Summit, NJ)
- 2 hours ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- New York, NY (19 miles from Summit, NJ)
- 3 hours ago
- New York, NY (19 miles from Summit, NJ)
- 3 hours ago
About the Job Watermark Designs is seeking a Technical Support Representative to join the organization as a member of the Customer Service Department....
Customer Service Representative - 2
- Whitehouse Station, NJ (22 miles from Summit, NJ)
- 3 hours ago
- Whitehouse Station, NJ (22 miles from Summit, NJ)
- 3 hours ago
During the scheduling process they provide exemplary customer service. Hours of operation: Monday-Friday: 8:00am-8:00pm ET....
Customer Service Representative
- Morristown, NJ (8 miles from Summit, NJ)
- 3 hours ago
- Morristown, NJ (8 miles from Summit, NJ)
- 3 hours ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
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Bilingual Customer Service Representative
- New York, NY (19 miles from Summit, NJ)
- 3 hours ago
- New York, NY (19 miles from Summit, NJ)
- 3 hours ago
Bilingual Customer Service Representative - Russian (Brooklyn, NY)Description & RequirementsMaximus is currently looking for a Bilingual Customer Service Representative with Russian fluency to join...
Customer Service Representative - Healthcare
- Bridgewater, NJ (15 miles from Summit, NJ)
- 3 hours ago
- Bridgewater, NJ (15 miles from Summit, NJ)
- 3 hours ago
POSITION SUMMARY: Responsible for customer service activities supporting Atrium Sales....
Customer service representative
- Newark, NJ (10 miles from Summit, NJ)
- 3 hours ago
- Newark, NJ (10 miles from Summit, NJ)
- 3 hours ago
Job Details:** **Duration: 12 Months Contract with possible extension or conversion to perm** **Job Description:** Customer Contact Analytics Associate is a supporting role to either the Quality...
Customer Service Representative - FT
- New York, NY (19 miles from Summit, NJ)
- 4 hours ago
- New York, NY (19 miles from Summit, NJ)
- 4 hours ago
service....
Customer Care Representative - Career Advancement Opportunities
- New York, NY (19 miles from Summit, NJ)
- 4 hours ago
- New York, NY (19 miles from Summit, NJ)
- 4 hours ago
**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\....
Retail Customer Experience Associate, Newport Centre - Jersey City - Full Time
- Jersey City, NJ (14 miles from Summit, NJ)
- 5 hours ago
- Jersey City, NJ (14 miles from Summit, NJ)
- 5 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative - Healthcare Job Details Nestle Operational Services Worldwide SA
- Bridgewater, NJ (15 miles from Summit, NJ)
- 7 hours ago
- Bridgewater, NJ (15 miles from Summit, NJ)
- 7 hours ago
POSITION SUMMARY: Responsible for customer service activities supporting Atrium Sales....
US Customer Service Representative (Soho Home - Remote)
- New York City, NY (18 miles from Summit, NJ)
- 7 hours ago
- New York City, NY (18 miles from Summit, NJ)
- 7 hours ago
Who we are Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique...
Remote WorkCustomer Service Representative / Truck Despatcher
- Newark, NJ (10 miles from Summit, NJ)
- 12 hours ago
- Newark, NJ (10 miles from Summit, NJ)
- 12 hours ago
Customer Service Representative / Truck Dispatcher New Jersey based Granite Stone wholesaler / Distributor in the Mid-Atlantic States is seeking a motivated and experienced hands-on Customer Service...
Customer Service Associate - Temporary
- Bronx, NY (24 miles from Summit, NJ)
- 19 hours ago
- Bronx, NY (24 miles from Summit, NJ)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lyndhurst, NJ (14 miles from Summit, NJ)
- 1 day ago
- Lyndhurst, NJ (14 miles from Summit, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Summit, NJ
Moving to Summit, NJ? Find some basic demographic data about Summit, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Summit, NJ
Highest Education Level
Customer Services in Summit, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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