Customer Service Jobs in Summit, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Newark, NJ (10 miles from Summit, NJ)
- 3 days ago
- Newark, NJ (10 miles from Summit, NJ)
- 3 days ago
service....
Customer Service Representative II
- Newark, NJ (10 miles from Summit, NJ)
- 45+ days ago
- Newark, NJ (10 miles from Summit, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Butler, NJ (19 miles from Summit, NJ)
- 45+ days ago
- Butler, NJ (19 miles from Summit, NJ)
- 45+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Part Time Customer Service Representative $17 hourly
- New York, NY (19 miles from Summit, NJ)
- 1 hour ago
- New York, NY (19 miles from Summit, NJ)
- 1 hour ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important...
/23101/track.gif&z=8&s=RTL&ih_t=6%2F10%2F2025+11%3A02%3A19+PM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Associate - Temporary
- Dover, NJ (17 miles from Summit, NJ)
- 2 hours ago
- Dover, NJ (17 miles from Summit, NJ)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Harrison, NJ (11 miles from Summit, NJ)
- 2 hours ago
- Harrison, NJ (11 miles from Summit, NJ)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative for Blue Ribbon Fried Chicken
- New York, NY (19 miles from Summit, NJ)
- 5 hours ago
- New York, NY (19 miles from Summit, NJ)
- 5 hours ago
We are seeking a dedicated and friendly Customer Service Associate to join our team....
Pharmacy Customer Service Associate
- Haledon, NJ (18 miles from Summit, NJ)
- 13 hours ago
- Haledon, NJ (18 miles from Summit, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Clifton, NJ (16 miles from Summit, NJ)
- 15 hours ago
- Clifton, NJ (16 miles from Summit, NJ)
- 15 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Perth Amboy, NJ (13 miles from Summit, NJ)
- 15 hours ago
- Perth Amboy, NJ (13 miles from Summit, NJ)
- 15 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative III
- Iselin, NJ (10 miles from Summit, NJ)
- 15 hours ago
- Iselin, NJ (10 miles from Summit, NJ)
- 15 hours ago
Are we RIGHT for you? The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork. Why join our team? Middlesex Water Company (NASDAQ:MSEX) has been an industry...
Customer Service Representative
- Westfield, NJ (4 miles from Summit, NJ)
- 19 hours ago
- Westfield, NJ (4 miles from Summit, NJ)
- 19 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative $17 hourly
- Watchung, NJ (6 miles from Summit, NJ)
- 1 day ago
- Watchung, NJ (6 miles from Summit, NJ)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Part Time Customer Service Associate
- Astoria, NY (22 miles from Summit, NJ)
- 1 day ago
- Astoria, NY (22 miles from Summit, NJ)
- 1 day ago
Wage: $19.00/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks...
Customer Service Representative
- North Brunswick, NJ (19 miles from Summit, NJ)
- 1 day ago
- North Brunswick, NJ (19 miles from Summit, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Summit, NJ
Moving to Summit, NJ? Find some basic demographic data about Summit, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Summit, NJ
Highest Education Level
Customer Services in Summit, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »