Customer Service Jobs in Springfield, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service and Sales Associate
- Paramus, NJ (21 miles from Springfield, NJ)
- 18 days ago
- Paramus, NJ (21 miles from Springfield, NJ)
- 18 days ago
The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
Customer Service Representative - FT
- Newark, NJ (8 miles from Springfield, NJ)
- 28 days ago
- Newark, NJ (8 miles from Springfield, NJ)
- 28 days ago
service....
Customer Service Representative
- Clifton, NJ (15 miles from Springfield, NJ)
- 3 hours ago
- Clifton, NJ (15 miles from Springfield, NJ)
- 3 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Jersey City, NJ (13 miles from Springfield, NJ)
- 4 hours ago
- Jersey City, NJ (13 miles from Springfield, NJ)
- 4 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Roxbury Township, NJ (22 miles from Springfield, NJ)
- 4 hours ago
- Roxbury Township, NJ (22 miles from Springfield, NJ)
- 4 hours ago
Requisition Number: 202147 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- Hoboken, NJ (15 miles from Springfield, NJ)
- 4 hours ago
- Hoboken, NJ (15 miles from Springfield, NJ)
- 4 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Elizabeth, NJ (8 miles from Springfield, NJ)
- 4 hours ago
- Elizabeth, NJ (8 miles from Springfield, NJ)
- 4 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Paterson, NJ (16 miles from Springfield, NJ)
- 5 hours ago
- Paterson, NJ (16 miles from Springfield, NJ)
- 5 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Seasonal Customer Service Agent
- Jersey City, NJ (13 miles from Springfield, NJ)
- 9 hours ago
- Jersey City, NJ (13 miles from Springfield, NJ)
- 9 hours ago
As a Seasonal Customer Service Agent, you will be responsible for interacting with customers to provide information, resolve questions & complaints, and ensure complete customer satisfaction....
- South River, NJ (17 miles from Springfield, NJ)
- 10 hours ago
- South River, NJ (17 miles from Springfield, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New York, NY (17 miles from Springfield, NJ)
- 10 hours ago
- New York, NY (17 miles from Springfield, NJ)
- 10 hours ago
Overview Embrace your future with confidence as a Customer Service Representative with West Chelsea Veterinary!...
Pharmacy Customer Service Associate
- Brooklyn, NY (17 miles from Springfield, NJ)
- 10 hours ago
- Brooklyn, NY (17 miles from Springfield, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Garfield, NJ (16 miles from Springfield, NJ)
- 21 hours ago
- Garfield, NJ (16 miles from Springfield, NJ)
- 21 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate - Temporary
- Bound Brook, NJ (14 miles from Springfield, NJ)
- 23 hours ago
- Bound Brook, NJ (14 miles from Springfield, NJ)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Union, NJ (3 miles from Springfield, NJ)
- 1 day ago
- Union, NJ (3 miles from Springfield, NJ)
- 1 day ago
Summary: Under the direction of the Customer Service Supervisor/Lead, Customer Service Representatives (CSRs) are responsible for quality service and providing accurate information to customers....
Demographic Data for Springfield, NJ
Moving to Springfield, NJ? Find some basic demographic data about Springfield, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, NJ
Highest Education Level
Customer Services in Springfield, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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