Customer Service Jobs in Shrewsbury, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 1 hour ago
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 1 hour ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Bayonne, NJ (23 miles from Shrewsbury, NJ)
- 1 hour ago
- Bayonne, NJ (23 miles from Shrewsbury, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 15 hours ago
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Spotswood, NJ (18 miles from Shrewsbury, NJ)
- 15 hours ago
- Spotswood, NJ (18 miles from Shrewsbury, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative - Bilingual Spanish Preferred
- East Brunswick, NJ (20 miles from Shrewsbury, NJ)
- 1 day ago
- East Brunswick, NJ (20 miles from Shrewsbury, NJ)
- 1 day ago
The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....
Remote WorkPharmacy Customer Service Associate
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Toms River, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
- Toms River, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative, Commercial Insurance
- Holmdel, NJ (6 miles from Shrewsbury, NJ)
- 2 days ago
- Holmdel, NJ (6 miles from Shrewsbury, NJ)
- 2 days ago
Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....
Customer Service Representative
- Freehold, NJ (14 miles from Shrewsbury, NJ)
- 2 days ago
- Freehold, NJ (14 miles from Shrewsbury, NJ)
- 2 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
- Toms River, NJ (24 miles from Shrewsbury, NJ)
- 5 days ago
- Toms River, NJ (24 miles from Shrewsbury, NJ)
- 5 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Freehold, NJ (14 miles from Shrewsbury, NJ)
- 6 days ago
- Freehold, NJ (14 miles from Shrewsbury, NJ)
- 6 days ago
Customer Service Representative Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every...
Customer Service Representative
- Wall Township, NJ (11 miles from Shrewsbury, NJ)
- 7 days ago
- Wall Township, NJ (11 miles from Shrewsbury, NJ)
- 7 days ago
Customer Service Representative Call Center & Customer Service $ 24.04 / Hour location_on Wall Township, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Representative
- Linden, NJ (22 miles from Shrewsbury, NJ)
- 9 days ago
- Linden, NJ (22 miles from Shrewsbury, NJ)
- 9 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Jamesburg, NJ (18 miles from Shrewsbury, NJ)
- 10 days ago
- Jamesburg, NJ (18 miles from Shrewsbury, NJ)
- 10 days ago
Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer....
Retail Customer Service Supervisor
- East Brunswick, NJ (20 miles from Shrewsbury, NJ)
- 12 days ago
- East Brunswick, NJ (20 miles from Shrewsbury, NJ)
- 12 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Shrewsbury, NJ
Moving to Shrewsbury, NJ? Find some basic demographic data about Shrewsbury, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shrewsbury, NJ
Highest Education Level
Customer Services in Shrewsbury, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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