Customer Service Jobs in Secaucus, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Newark, NJ (6 miles from Secaucus, NJ)
- 3 days ago
- Newark, NJ (6 miles from Secaucus, NJ)
- 3 days ago
service....
Customer Service Representative - FT
- East Elmhurst, NY (10 miles from Secaucus, NJ)
- 90+ days ago
- East Elmhurst, NY (10 miles from Secaucus, NJ)
- 90+ days ago
service....
Customer Service Representative II
- Newark, NJ (6 miles from Secaucus, NJ)
- 45+ days ago
- Newark, NJ (6 miles from Secaucus, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Butler, NJ (21 miles from Secaucus, NJ)
- 45+ days ago
- Butler, NJ (21 miles from Secaucus, NJ)
- 45+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
/23101/track.gif&z=8&s=RTL&ih_t=6%2F10%2F2025+7%3A45%3A46+PM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Garden City, NY (22 miles from Secaucus, NJ)
- 1 hour ago
- Garden City, NY (22 miles from Secaucus, NJ)
- 1 hour ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative for Blue Ribbon Fried Chicken
- New York, NY (4 miles from Secaucus, NJ)
- 2 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 2 hours ago
We are seeking a dedicated and friendly Customer Service Associate to join our team....
PartTime Customer Service Associate Pro Weekend
- Orangeburg, NY (19 miles from Secaucus, NJ)
- 9 hours ago
- Orangeburg, NY (19 miles from Secaucus, NJ)
- 9 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Pharmacy Customer Service Associate
- Hillsdale, NJ (15 miles from Secaucus, NJ)
- 9 hours ago
- Hillsdale, NJ (15 miles from Secaucus, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Clifton, NJ (8 miles from Secaucus, NJ)
- 12 hours ago
- Clifton, NJ (8 miles from Secaucus, NJ)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Perth Amboy, NJ (20 miles from Secaucus, NJ)
- 12 hours ago
- Perth Amboy, NJ (20 miles from Secaucus, NJ)
- 12 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Experience Associate (Cashier)
- Scarsdale, NY (21 miles from Secaucus, NJ)
- 12 hours ago
- Scarsdale, NY (21 miles from Secaucus, NJ)
- 12 hours ago
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
Customer Service Representative III
- Iselin, NJ (19 miles from Secaucus, NJ)
- 12 hours ago
- Iselin, NJ (19 miles from Secaucus, NJ)
- 12 hours ago
Are we RIGHT for you? The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork. Why join our team? Middlesex Water Company (NASDAQ:MSEX) has been an industry...
Customer Service Representative
- Westfield, NJ (17 miles from Secaucus, NJ)
- 16 hours ago
- Westfield, NJ (17 miles from Secaucus, NJ)
- 16 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative $17 hourly
- Watchung, NJ (21 miles from Secaucus, NJ)
- 22 hours ago
- Watchung, NJ (21 miles from Secaucus, NJ)
- 22 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Part Time Customer Service Associate
- Astoria, NY (7 miles from Secaucus, NJ)
- 22 hours ago
- Astoria, NY (7 miles from Secaucus, NJ)
- 22 hours ago
Wage: $19.00/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks...
Demographic Data for Secaucus, NJ
Moving to Secaucus, NJ? Find some basic demographic data about Secaucus, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Secaucus, NJ
Highest Education Level
Customer Services in Secaucus, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »