Customer Service Jobs in Salem, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Penns Grove, NJ (12 miles from Salem, NJ)
- 9 hours ago
- Penns Grove, NJ (12 miles from Salem, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chester, PA (21 miles from Salem, NJ)
- 20 hours ago
- Chester, PA (21 miles from Salem, NJ)
- 20 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Swedesboro, NJ (16 miles from Salem, NJ)
- 22 hours ago
- Swedesboro, NJ (16 miles from Salem, NJ)
- 22 hours ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
DE - Customer Care Representative
- Townsend, DE (15 miles from Salem, NJ)
- 1 day ago
- Townsend, DE (15 miles from Salem, NJ)
- 1 day ago
. + 12 years of experience in customer service or a related field. + Strong communication, problem-solving, and organizational skills. + Proficiency in Microsoft Office; experience with CRM systems...
- Newark, DE (15 miles from Salem, NJ)
- 2 days ago
- Newark, DE (15 miles from Salem, NJ)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative $17 hourly
- Newark, DE (15 miles from Salem, NJ)
- 2 days ago
- Newark, DE (15 miles from Salem, NJ)
- 2 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Wilmington, DE (13 miles from Salem, NJ)
- 3 days ago
- Wilmington, DE (13 miles from Salem, NJ)
- 3 days ago
service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...
Pharmacy Customer Service Associate
- Glassboro, NJ (20 miles from Salem, NJ)
- 3 days ago
- Glassboro, NJ (20 miles from Salem, NJ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (19 miles from Salem, NJ)
- 5 days ago
- Talleyville, DE (19 miles from Salem, NJ)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Wilmington, DE (13 miles from Salem, NJ)
- 5 days ago
- Wilmington, DE (13 miles from Salem, NJ)
- 5 days ago
The Customer Service Representative II reports to the Customer Service Manager....
- Townsend, DE (15 miles from Salem, NJ)
- 6 days ago
- Townsend, DE (15 miles from Salem, NJ)
- 6 days ago
-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Sales and Customer Service Representative
- New Castle, DE (10 miles from Salem, NJ)
- 6 days ago
- New Castle, DE (10 miles from Salem, NJ)
- 6 days ago
Excellent customer service skills (friendly, courteous, and helpful). Effective listening and communication skills. Motivated by exceeding goals....
- Wilmington, DE (13 miles from Salem, NJ)
- 6 days ago
- Wilmington, DE (13 miles from Salem, NJ)
- 6 days ago
Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....
Customer Service Representative
- Mullica Hill, NJ (17 miles from Salem, NJ)
- 7 days ago
- Mullica Hill, NJ (17 miles from Salem, NJ)
- 7 days ago
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers....
Customer Service Representative- Import-Export
- Pennsville, NJ (7 miles from Salem, NJ)
- 7 days ago
- Pennsville, NJ (7 miles from Salem, NJ)
- 7 days ago
Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....
Demographic Data for Salem, NJ
Moving to Salem, NJ? Find some basic demographic data about Salem, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Salem, NJ
Highest Education Level
Customer Services in Salem, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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