Customer Service Jobs in Salem, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Customer Service Associate - Temporary

  • Penns Grove, NJ (12 miles from Salem, NJ)
  • 9 hours ago
  • Penns Grove, NJ (12 miles from Salem, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chester, PA (21 miles from Salem, NJ)
  • 20 hours ago
  • Chester, PA (21 miles from Salem, NJ)
  • 20 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Swedesboro, NJ (16 miles from Salem, NJ)
  • 22 hours ago
  • Swedesboro, NJ (16 miles from Salem, NJ)
  • 22 hours ago

Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....

DE - Customer Care Representative

  • Townsend, DE (15 miles from Salem, NJ)
  • 1 day ago
  • Townsend, DE (15 miles from Salem, NJ)
  • 1 day ago

. + 12 years of experience in customer service or a related field. + Strong communication, problem-solving, and organizational skills. + Proficiency in Microsoft Office; experience with CRM systems...

Customer Service Associate

  • Newark, DE (15 miles from Salem, NJ)
  • 2 days ago
  • Newark, DE (15 miles from Salem, NJ)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative $17 hourly

  • Newark, DE (15 miles from Salem, NJ)
  • 2 days ago
  • Newark, DE (15 miles from Salem, NJ)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • Wilmington, DE (13 miles from Salem, NJ)
  • 3 days ago
  • Wilmington, DE (13 miles from Salem, NJ)
  • 3 days ago

service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...

Pharmacy Customer Service Associate

  • Glassboro, NJ (20 miles from Salem, NJ)
  • 3 days ago
  • Glassboro, NJ (20 miles from Salem, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Talleyville, DE (19 miles from Salem, NJ)
  • 5 days ago
  • Talleyville, DE (19 miles from Salem, NJ)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II

  • Wilmington, DE (13 miles from Salem, NJ)
  • 5 days ago
  • Wilmington, DE (13 miles from Salem, NJ)
  • 5 days ago

The Customer Service Representative II reports to the Customer Service Manager....

Customer Care Representative

  • Townsend, DE (15 miles from Salem, NJ)
  • 6 days ago
  • Townsend, DE (15 miles from Salem, NJ)
  • 6 days ago

-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Sales and Customer Service Representative

  • New Castle, DE (10 miles from Salem, NJ)
  • 6 days ago
  • New Castle, DE (10 miles from Salem, NJ)
  • 6 days ago

Excellent customer service skills (friendly, courteous, and helpful). Effective listening and communication skills. Motivated by exceeding goals....

Customer Service Agent

  • Wilmington, DE (13 miles from Salem, NJ)
  • 6 days ago
  • Wilmington, DE (13 miles from Salem, NJ)
  • 6 days ago

Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....

Customer Service Representative

  • Mullica Hill, NJ (17 miles from Salem, NJ)
  • 7 days ago
  • Mullica Hill, NJ (17 miles from Salem, NJ)
  • 7 days ago

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers....

Customer Service Representative- Import-Export

  • Pennsville, NJ (7 miles from Salem, NJ)
  • 7 days ago
  • Pennsville, NJ (7 miles from Salem, NJ)
  • 7 days ago

Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....

Demographic Data for Salem, NJ

Moving to Salem, NJ? Find some basic demographic data about Salem, NJ below.


Local
National
10,793
154
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Salem, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Salem, NJ offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salem, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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