Customer Service Jobs in Roseland, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 174 Jobs

Customer Service Representative

  • Newark, NJ (9 miles from Roseland, NJ)
  • 20 days ago
  • Newark, NJ (9 miles from Roseland, NJ)
  • 20 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Retail Customer Service Associate Part Time

  • New York, NY (16 miles from Roseland, NJ)
  • 2 hours ago
  • New York, NY (16 miles from Roseland, NJ)
  • 2 hours ago

service to members....

Customer Service Representative

  • Newark, NJ (9 miles from Roseland, NJ)
  • 3 hours ago
  • Newark, NJ (9 miles from Roseland, NJ)
  • 3 hours ago

Valid driver's license 24/7 operation - Able to work a flexible schedule Standing/walking up to 8 hours Preferred Qualifications Customer Service Experience One year of lead or supervisory experience...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Wayne, NJ (9 miles from Roseland, NJ)
  • 3 hours ago
  • Wayne, NJ (9 miles from Roseland, NJ)
  • 3 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Aerospace Customer Service Representative

  • Avenel, NJ (16 miles from Roseland, NJ)
  • 6 hours ago
  • Avenel, NJ (16 miles from Roseland, NJ)
  • 6 hours ago

This position requires a skilled, detail oriented, experienced team player to work in a fast-paced, diverse environment of repair administration management. The position is accountable for...

Customer Service Representative

  • Little Falls, NJ (6 miles from Roseland, NJ)
  • 7 hours ago
  • Little Falls, NJ (6 miles from Roseland, NJ)
  • 7 hours ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)

  • East Elmhurst, NY (23 miles from Roseland, NJ)
  • 7 hours ago
  • East Elmhurst, NY (23 miles from Roseland, NJ)
  • 7 hours ago

Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....

Remote Customer Service Representative - English & Spanish

  • Florham Park, NJ (6 miles from Roseland, NJ)
  • 17 hours ago
  • Florham Park, NJ (6 miles from Roseland, NJ)
  • 17 hours ago

Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success....

Remote Work

Customer Service Associate - Temporary

  • East Elmhurst, NY (23 miles from Roseland, NJ)
  • 19 hours ago
  • East Elmhurst, NY (23 miles from Roseland, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Dumont, NJ (18 miles from Roseland, NJ)
  • 19 hours ago
  • Dumont, NJ (18 miles from Roseland, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bakery Assistant/Customer Service associate

  • Berkeley Heights, NJ (11 miles from Roseland, NJ)
  • 21 hours ago
  • Berkeley Heights, NJ (11 miles from Roseland, NJ)
  • 21 hours ago

The ideal candidate will have a passion for baking and customer service skills and a desire to grow within our bakery. SUNDAYS/MONDAYS OFF!! Job Qualifications: Minimal or no experience required....

Customer Service Associate

  • Wyckoff, NJ (14 miles from Roseland, NJ)
  • 1 day ago
  • Wyckoff, NJ (14 miles from Roseland, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY (16 miles from Roseland, NJ)
  • 1 day ago
  • New York, NY (16 miles from Roseland, NJ)
  • 1 day ago

Prepare materials for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data...

Customer Care Representative I

  • New York, NY (16 miles from Roseland, NJ)
  • 1 day ago
  • New York, NY (16 miles from Roseland, NJ)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative - Campus Store (Penticton - On-Call)

  • New York City, NY (17 miles from Roseland, NJ)
  • 1 day ago
  • New York City, NY (17 miles from Roseland, NJ)
  • 1 day ago

Two+ years recent customer service, retail and/or cashier experience required. Skills and Abilities Demonstrates commitment to retail customer service excellence....

Demographic Data for Roseland, NJ

Moving to Roseland, NJ? Find some basic demographic data about Roseland, NJ below.

Local
National
6,299
379
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Roseland, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Roseland, NJ offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roseland, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »