Customer Service Jobs in Roseland, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (9 miles from Roseland, NJ)
- 45+ days ago
- Newark, NJ (9 miles from Roseland, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- New York, NY (16 miles from Roseland, NJ)
- 30+ days ago
- New York, NY (16 miles from Roseland, NJ)
- 30+ days ago
Minimum Qualifications : Customer service experience Must be friendly and willing to always assist. Ability to remain calm and collected in a fast-paced environment....
Customer Care Representative I - Remote within 50 miles of Winter Haven, FL
- New York, NY (16 miles from Roseland, NJ)
- moments ago
- New York, NY (16 miles from Roseland, NJ)
- moments ago
MUST RESIDE WITHIN 50 MILES OF WINTER HAVEN, FL SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless...
Remote Work- Pine Brook, NJ (3 miles from Roseland, NJ)
- 2 hours ago
- Pine Brook, NJ (3 miles from Roseland, NJ)
- 2 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Parsippany, NJ (5 miles from Roseland, NJ)
- 8 hours ago
- Parsippany, NJ (5 miles from Roseland, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New York, NY (16 miles from Roseland, NJ)
- 8 hours ago
- New York, NY (16 miles from Roseland, NJ)
- 8 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Part Time Customer Service Representative $17 hourly
- New York, NY (16 miles from Roseland, NJ)
- 19 hours ago
- New York, NY (16 miles from Roseland, NJ)
- 19 hours ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important...
Customer Service Associate - Temporary
- Newark, NJ (9 miles from Roseland, NJ)
- 19 hours ago
- Newark, NJ (9 miles from Roseland, NJ)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Piscataway, NJ (20 miles from Roseland, NJ)
- 21 hours ago
- Piscataway, NJ (20 miles from Roseland, NJ)
- 21 hours ago
Overview Careers Powered by Parts Authority Customer Service Representative **Collision Auto Body Parts** Parts Authority is growing fast, and we're building a dedicated team of Customer Service Representatives...
Sales & Customer Service Associate
- New York, NY (16 miles from Roseland, NJ)
- 21 hours ago
- New York, NY (16 miles from Roseland, NJ)
- 21 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- New York, NY (16 miles from Roseland, NJ)
- 1 day ago
- New York, NY (16 miles from Roseland, NJ)
- 1 day ago
Collaborate with other customer service/call center team members to find appropriate solutions and improve customer service. Support LAZ/MNR field operations as required....
Customer Service Representative
- Edison, NJ (21 miles from Roseland, NJ)
- 1 day ago
- Edison, NJ (21 miles from Roseland, NJ)
- 1 day ago
Adecco is looking for a** **Customer Service Representative** **.** **Pay Rate: $** 18.50 (15.00) **Position Type:** Onsite **Location:** Edison NJ 08817] **Shift:** Monday - Tuesday 6:00am -2:30pm...
- New York, NY (16 miles from Roseland, NJ)
- 1 day ago
- New York, NY (16 miles from Roseland, NJ)
- 1 day ago
Ability to provide customer service. Ability to train others. Ability to lead cross-functional and departmental project teams....
Domestic Customer Support Associate
- South Hackensack, NJ (13 miles from Roseland, NJ)
- 1 day ago
- South Hackensack, NJ (13 miles from Roseland, NJ)
- 1 day ago
We are currently seeking an experienced Customer Service Representative who is seasoned in a product driven environment (Industrial products are a big plus)....
Customer Service Representative
- Linden, NJ (14 miles from Roseland, NJ)
- 1 day ago
- Linden, NJ (14 miles from Roseland, NJ)
- 1 day ago
DCI is seeking a skilled Customer Service Rep (CSR) to support dispatch operations at our Linden, NJ terminal....
Demographic Data for Roseland, NJ
Moving to Roseland, NJ? Find some basic demographic data about Roseland, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Roseland, NJ
Highest Education Level
Customer Services in Roseland, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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