Customer Service Jobs in Rockaway, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cosmopolitan Staffing Services
- Springfield, NJ (19 miles from Rockaway, NJ)
- 2 hours ago
- Cosmopolitan Staffing Services
- Springfield, NJ (19 miles from Rockaway, NJ)
- 2 hours ago
Job Summary Our client is seeking a detail-oriented and proactive Customer Service Representative to join their dynamic team....
Customer Service Representative
- Newark, NJ (22 miles from Rockaway, NJ)
- 20 hours ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 20 hours ago
Valid driver's license 24/7 operation - Able to work a flexible schedule Standing/walking up to 8 hours in all weather conditions Preferred Qualifications Customer Service Experience One year of lead...
Customer Service Representative
- Allendale, NJ (19 miles from Rockaway, NJ)
- 1 day ago
- Allendale, NJ (19 miles from Rockaway, NJ)
- 1 day ago
service background, we encourage you to apply and become part of a collaborative and supportive team....
Customer Service Associate - Temporary
- Plainfield, NJ (23 miles from Rockaway, NJ)
- 1 day ago
- Plainfield, NJ (23 miles from Rockaway, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Union, NJ (21 miles from Rockaway, NJ)
- 1 day ago
- Union, NJ (21 miles from Rockaway, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Bloomfield, NJ (18 miles from Rockaway, NJ)
- 2 days ago
- Bloomfield, NJ (18 miles from Rockaway, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Union, NJ (21 miles from Rockaway, NJ)
- 3 days ago
- Union, NJ (21 miles from Rockaway, NJ)
- 3 days ago
We are looking for a Customer Service Representative who will join us in that mission....
Healthcare Customer Service Representative - Remote
- Newark, NJ (22 miles from Rockaway, NJ)
- 3 days ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- East Hanover, NJ (11 miles from Rockaway, NJ)
- 3 days ago
- East Hanover, NJ (11 miles from Rockaway, NJ)
- 3 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Senior Customer Service Representative - Corporate
- Monsey, NY (24 miles from Rockaway, NJ)
- 4 days ago
- Monsey, NY (24 miles from Rockaway, NJ)
- 4 days ago
service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Totowa, NJ (16 miles from Rockaway, NJ)
- 5 days ago
- Totowa, NJ (16 miles from Rockaway, NJ)
- 5 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Dispensary Associate-PT (Wharton)
- Wharton, NJ (4 miles from Rockaway, NJ)
- 5 days ago
- Wharton, NJ (4 miles from Rockaway, NJ)
- 5 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Part Time Customer Service Representative $17 hourly
- Kinnelon, NJ (6 miles from Rockaway, NJ)
- 5 days ago
- Kinnelon, NJ (6 miles from Rockaway, NJ)
- 5 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- East Hanover, NJ (11 miles from Rockaway, NJ)
- 6 days ago
- East Hanover, NJ (11 miles from Rockaway, NJ)
- 6 days ago
Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as...
Loss Prevention Customer Service Associate II
- Paterson, NJ (16 miles from Rockaway, NJ)
- 6 days ago
- Paterson, NJ (16 miles from Rockaway, NJ)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Rockaway, NJ
Moving to Rockaway, NJ? Find some basic demographic data about Rockaway, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rockaway, NJ
Highest Education Level
Customer Services in Rockaway, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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