Customer Service Jobs in Rockaway, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Little Falls, NJ (15 miles from Rockaway, NJ)
- 2 hours ago
- Little Falls, NJ (15 miles from Rockaway, NJ)
- 2 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retail Customer Experience Associate, Boca Raton Town Center - Full Time
- Short Hills, NJ (17 miles from Rockaway, NJ)
- 21 hours ago
- Short Hills, NJ (17 miles from Rockaway, NJ)
- 21 hours ago
Id : REQ_583693, Title : Retail Customer Experience Associate, Boca Raton Town Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...523,...
0711 - BP CSR/Domestic - CSRP - CUSTOMER SERVICE REPRESENTATIVE
- Livingston, NJ (14 miles from Rockaway, NJ)
- 21 hours ago
- Livingston, NJ (14 miles from Rockaway, NJ)
- 21 hours ago
Exceptional teamwork, communication, and customer service skills are essential as you interact with colleagues and customers....
Customer Service Associate - Temporary
- Paterson, NJ (16 miles from Rockaway, NJ)
- 23 hours ago
- Paterson, NJ (16 miles from Rockaway, NJ)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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- West Caldwell, NJ (12 miles from Rockaway, NJ)
- 1 day ago
- West Caldwell, NJ (12 miles from Rockaway, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Wharton, NJ (4 miles from Rockaway, NJ)
- 1 day ago
- Wharton, NJ (4 miles from Rockaway, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service and Sales Associate
- Union, NJ (21 miles from Rockaway, NJ)
- 1 day ago
- Union, NJ (21 miles from Rockaway, NJ)
- 1 day ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service / Associate Client Support Consultant
- Florham Park, NJ (13 miles from Rockaway, NJ)
- 1 day ago
- Florham Park, NJ (13 miles from Rockaway, NJ)
- 1 day ago
TO SUCCEED IN THIS ROLE : Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience....
Customer Service Representative II
- Berkeley Heights, NJ (19 miles from Rockaway, NJ)
- 1 day ago
- Berkeley Heights, NJ (19 miles from Rockaway, NJ)
- 1 day ago
Service experience desired Beauty Industry must Proficient in Microsoft applications including PowerPoint, Word and Excel....
Customer Service Representative
- Ledgewood, NJ (10 miles from Rockaway, NJ)
- 1 day ago
- Ledgewood, NJ (10 miles from Rockaway, NJ)
- 1 day ago
Requisition Number: 202147 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Retail Customer Service Associate Full Time
- Newark, NJ (22 miles from Rockaway, NJ)
- 2 days ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 2 days ago
service to members....
Customer Service Representative - Part Time
- Bogota, NJ (24 miles from Rockaway, NJ)
- 2 days ago
- Bogota, NJ (24 miles from Rockaway, NJ)
- 2 days ago
Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....
Customer Service Representative
- Berkeley Heights, NJ (19 miles from Rockaway, NJ)
- 2 days ago
- Berkeley Heights, NJ (19 miles from Rockaway, NJ)
- 2 days ago
Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team....
Sales & Customer Service Associate
- East Rutherford, NJ (23 miles from Rockaway, NJ)
- 3 days ago
- East Rutherford, NJ (23 miles from Rockaway, NJ)
- 3 days ago
Have previous customer service and sales experience (required). Be able to prioritize and perform multiple tasks. Work cohesively with others in a fun and fast-paced environment....
Customer Service Representative
- Livingston, NJ (14 miles from Rockaway, NJ)
- 3 days ago
- Livingston, NJ (14 miles from Rockaway, NJ)
- 3 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Demographic Data for Rockaway, NJ
Moving to Rockaway, NJ? Find some basic demographic data about Rockaway, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockaway, NJ
Highest Education Level
Customer Services in Rockaway, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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