Customer Service Jobs in Rockaway, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Newark, NJ (22 miles from Rockaway, NJ)
- 45+ days ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Client Service Representative Supervisor
- Ho Ho Kus, NJ (20 miles from Rockaway, NJ)
- 16 hours ago
- Ho Ho Kus, NJ (20 miles from Rockaway, NJ)
- 16 hours ago
possess supervisory experience, a positive attitude, and a friendly demeanor towards both animals and people Attention to detail, the ability to multi-task, and a strong understanding of high-quality customer...
Customer Service Representative
- Orange, NJ (18 miles from Rockaway, NJ)
- 1 day ago
- Orange, NJ (18 miles from Rockaway, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Union, NJ (21 miles from Rockaway, NJ)
- 1 day ago
- Union, NJ (21 miles from Rockaway, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Associate NY New England
- Newark, NJ (22 miles from Rockaway, NJ)
- 1 day ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 1 day ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative
- West Orange, NJ (16 miles from Rockaway, NJ)
- 1 day ago
- West Orange, NJ (16 miles from Rockaway, NJ)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Boonton, NJ (3 miles from Rockaway, NJ)
- 1 day ago
- Boonton, NJ (3 miles from Rockaway, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, NJ (22 miles from Rockaway, NJ)
- 1 day ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 1 day ago
Customer Service Experience....
- Short Hills, NJ (17 miles from Rockaway, NJ)
- 2 days ago
- Short Hills, NJ (17 miles from Rockaway, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Union, NJ (21 miles from Rockaway, NJ)
- 2 days ago
- Union, NJ (21 miles from Rockaway, NJ)
- 2 days ago
Connections Personnel is hiring for a temp-hire Customer Service/Inside Sales for our client located in Union. Looking for a outgoing individual to join their team!...
Customer Service Representative
- Passaic, NJ (20 miles from Rockaway, NJ)
- 2 days ago
- Passaic, NJ (20 miles from Rockaway, NJ)
- 2 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Sales & Customer Service Associate
- Warren, NJ (22 miles from Rockaway, NJ)
- 2 days ago
- Warren, NJ (22 miles from Rockaway, NJ)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Parsippany, NJ (8 miles from Rockaway, NJ)
- 2 days ago
- Parsippany, NJ (8 miles from Rockaway, NJ)
- 2 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative - Site
- Mahwah, NJ (18 miles from Rockaway, NJ)
- 3 days ago
- Mahwah, NJ (18 miles from Rockaway, NJ)
- 3 days ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
Retail Customer Service Associate
- River Edge, NJ (23 miles from Rockaway, NJ)
- 4 days ago
- River Edge, NJ (23 miles from Rockaway, NJ)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Rockaway, NJ
Moving to Rockaway, NJ? Find some basic demographic data about Rockaway, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockaway, NJ
Highest Education Level
Customer Services in Rockaway, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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