Customer Service Jobs in Riverside, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 126 Jobs

Customer Service Representative

  • Runnemede, NJ (14 miles from Riverside, NJ)
  • 13 days ago
  • Runnemede, NJ (14 miles from Riverside, NJ)
  • 13 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Philadelphia, PA (12 miles from Riverside, NJ)
  • 30+ days ago
  • Philadelphia, PA (12 miles from Riverside, NJ)
  • 30+ days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Accounts Advisor

  • Philadelphia, PA (12 miles from Riverside, NJ)
  • 30+ days ago
  • Philadelphia, PA (12 miles from Riverside, NJ)
  • 30+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Associate

  • Pennsauken, NJ (8 miles from Riverside, NJ)
  • moments ago
  • Pennsauken, NJ (8 miles from Riverside, NJ)
  • moments ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate - Lunch/Afternoon Shift

  • North Wales, PA (19 miles from Riverside, NJ)
  • moments ago
  • North Wales, PA (19 miles from Riverside, NJ)
  • moments ago

As the name suggests, your main priority is to provide great customer service....

Commercial Lines Customer Service Representative

  • Hamilton, NJ (17 miles from Riverside, NJ)
  • 1 hour ago
  • Hamilton, NJ (17 miles from Riverside, NJ)
  • 1 hour ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Customer Experience Associate

  • Norristown, PA (21 miles from Riverside, NJ)
  • 2 hours ago
  • Norristown, PA (21 miles from Riverside, NJ)
  • 2 hours ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Bridgeport, PA (21 miles from Riverside, NJ)
  • 16 hours ago
  • Bridgeport, PA (21 miles from Riverside, NJ)
  • 16 hours ago

Our client is currently seeking a Customer Service Representative We are searching for a Customer Service Representative that is able to go on site 2-3 days a week in King of Prussia!...

Customer Service Associate - Temporary

  • Glenolden, PA (20 miles from Riverside, NJ)
  • 23 hours ago
  • Glenolden, PA (20 miles from Riverside, NJ)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II

  • Kng of Prussa, PA (24 miles from Riverside, NJ)
  • 1 day ago
  • Kng of Prussa, PA (24 miles from Riverside, NJ)
  • 1 day ago

Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....

Customer Service Representative

  • Trenton, NJ (16 miles from Riverside, NJ)
  • 1 day ago
  • Trenton, NJ (16 miles from Riverside, NJ)
  • 1 day ago

The Customer Service Representative for Driving Academy is the face of our organization....

Customer Service Associate

  • Berlin, NJ (18 miles from Riverside, NJ)
  • 2 days ago
  • Berlin, NJ (18 miles from Riverside, NJ)
  • 2 days ago

Maintain accurate records and document all customer service activities and discussions....

Customer Service Representative (CSR)

  • Trenton, NJ (16 miles from Riverside, NJ)
  • 2 days ago
  • Trenton, NJ (16 miles from Riverside, NJ)
  • 2 days ago

Customer Service Representative (CSR)OverviewThe role of a Customer Service Representative is crucial to our organization as they serve as the first point of contact for our customers....

Client Service Representative - Shreiber School of Veterinary Medicine of Rowan University

  • Glassboro, NJ (24 miles from Riverside, NJ)
  • 2 days ago
  • Glassboro, NJ (24 miles from Riverside, NJ)
  • 2 days ago

Client Service Representatives are the first point of contact for our teaching hospital and are responsible for delivering the highest level of customer service to our community....

AT&T Customer Service Representative

  • King of Prussia, PA (24 miles from Riverside, NJ)
  • 3 days ago
  • King of Prussia, PA (24 miles from Riverside, NJ)
  • 3 days ago

Responsibilities of an AT&T Customer Service Representative : Work closely with the marketing, sales, and other AT&T Customer Service Representatives to identify new sales strategies for improving sales...

Demographic Data for Riverside, NJ

Moving to Riverside, NJ? Find some basic demographic data about Riverside, NJ below.


Local
National
30,327
583
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Riverside, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Riverside, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverside, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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