Customer Service Jobs in Ringwood, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 81 Jobs

Customer Service Associate - Temporary

  • Orange, NJ (23 miles from Ringwood, NJ)
  • 12 hours ago
  • Orange, NJ (23 miles from Ringwood, NJ)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Garden State Plaza

  • Paramus, NJ (15 miles from Ringwood, NJ)
  • 21 hours ago
  • Paramus, NJ (15 miles from Ringwood, NJ)
  • 21 hours ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Associate

  • Hasbrouck Heights, NJ (20 miles from Ringwood, NJ)
  • 23 hours ago
  • Hasbrouck Heights, NJ (20 miles from Ringwood, NJ)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Ramsey, NJ (7 miles from Ringwood, NJ)
  • 1 day ago
  • Ramsey, NJ (7 miles from Ringwood, NJ)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Amazon Locker+ Customer Service Associate

  • Ridgewood, NJ (12 miles from Ringwood, NJ)
  • 1 day ago
  • Ridgewood, NJ (12 miles from Ringwood, NJ)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Remote --- Customer Service Representative

  • Clifton, NJ (17 miles from Ringwood, NJ)
  • 1 day ago
  • Clifton, NJ (17 miles from Ringwood, NJ)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Chester, NY (16 miles from Ringwood, NJ)
  • 2 days ago
  • Chester, NY (16 miles from Ringwood, NJ)
  • 2 days ago

Essential Skills + Proficient in customer service and data entry. + Experience with Microsoft Office applications. + Capability to handle inbound calls effectively....

Sales & Customer Service Associate

  • Morris Plains, NJ (21 miles from Ringwood, NJ)
  • 2 days ago
  • Morris Plains, NJ (21 miles from Ringwood, NJ)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Experience Associate

  • Franklin, NJ (16 miles from Ringwood, NJ)
  • 2 days ago
  • Franklin, NJ (16 miles from Ringwood, NJ)
  • 2 days ago

Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...

Customer Service Representative, F&B

  • Hasbrouck Heights, NJ (20 miles from Ringwood, NJ)
  • 3 days ago
  • Hasbrouck Heights, NJ (20 miles from Ringwood, NJ)
  • 3 days ago

This role performs the daily Customer Service activities and process flow check-ins from order to payment to ensure order fulfillment....

Part Time Customer Service Representative $17 hourly

  • Paramus, NJ (15 miles from Ringwood, NJ)
  • 3 days ago
  • Paramus, NJ (15 miles from Ringwood, NJ)
  • 3 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (23 miles from Ringwood, NJ)
  • 3 days ago
  • Englewood Cliffs, NJ (23 miles from Ringwood, NJ)
  • 3 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Customer Care Representative I

  • Clifton, NJ (17 miles from Ringwood, NJ)
  • 4 days ago
  • Clifton, NJ (17 miles from Ringwood, NJ)
  • 4 days ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Customer Service Representative

  • Wharton, NJ (19 miles from Ringwood, NJ)
  • 5 days ago
  • Wharton, NJ (19 miles from Ringwood, NJ)
  • 5 days ago

Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The...

Part Time Customer Service Representative $17 hourly

  • Yonkers, NY (23 miles from Ringwood, NJ)
  • 6 days ago
  • Yonkers, NY (23 miles from Ringwood, NJ)
  • 6 days ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Demographic Data for Ringwood, NJ

Moving to Ringwood, NJ? Find some basic demographic data about Ringwood, NJ below.


Local
National
11,735
250
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Ringwood, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ringwood, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ringwood, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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