Customer Service Jobs in Ridgewood, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (17 miles from Ridgewood, NJ)
- 45+ days ago
- Newark, NJ (17 miles from Ridgewood, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Seasonal Customer Service Agent
- Jersey City, NJ (17 miles from Ridgewood, NJ)
- 1 hour ago
- Jersey City, NJ (17 miles from Ridgewood, NJ)
- 1 hour ago
As a Seasonal Customer Service Agent, you will be responsible for interacting with customers to provide information, resolve questions & complaints, and ensure complete customer satisfaction....
Dispensary Associate-PT (Rochelle Park)
- Rochelle Park, NJ (5 miles from Ridgewood, NJ)
- 1 hour ago
- Rochelle Park, NJ (5 miles from Ridgewood, NJ)
- 1 hour ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Dispensary Associate-FT (Mister Jones)
- Little Falls, NJ (8 miles from Ridgewood, NJ)
- 1 hour ago
- Little Falls, NJ (8 miles from Ridgewood, NJ)
- 1 hour ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Passaic, NJ (8 miles from Ridgewood, NJ)
- 2 hours ago
- Passaic, NJ (8 miles from Ridgewood, NJ)
- 2 hours ago
: $18.50/Hour JOB DESCRIPTION As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
- Brooklyn, NY (20 miles from Ridgewood, NJ)
- 2 hours ago
- Brooklyn, NY (20 miles from Ridgewood, NJ)
- 2 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Mamaroneck, NY (19 miles from Ridgewood, NJ)
- 2 hours ago
- Mamaroneck, NY (19 miles from Ridgewood, NJ)
- 2 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (12 miles from Ridgewood, NJ)
- 2 hours ago
- Bloomfield, NJ (12 miles from Ridgewood, NJ)
- 2 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- New York, NY (17 miles from Ridgewood, NJ)
- 7 hours ago
- New York, NY (17 miles from Ridgewood, NJ)
- 7 hours ago
As a Customer Service Associate, you will be the welcoming face for watch owners seeking after-sales service....
Pharmacy Customer Service Associate
- Chappaqua, NY (22 miles from Ridgewood, NJ)
- 15 hours ago
- Chappaqua, NY (22 miles from Ridgewood, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent - HPN (Brezze)
- White Plains, NY (18 miles from Ridgewood, NJ)
- 16 hours ago
- White Plains, NY (18 miles from Ridgewood, NJ)
- 16 hours ago
General information Job Title Airport Customer Service Agent - HPN (Brezze) Date Monday, August 4, 2025 Entity Unifi Aviation, LLC State New York City WHITE PLAINS Base Pay Rate: $ 17.00 Full/Part Time...
Full-Time Customer Service Agent LaGuardia Airport (LGA)
- East Elmhurst, NY (19 miles from Ridgewood, NJ)
- 17 hours ago
- East Elmhurst, NY (19 miles from Ridgewood, NJ)
- 17 hours ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....
- New York, NY (17 miles from Ridgewood, NJ)
- 19 hours ago
- New York, NY (17 miles from Ridgewood, NJ)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Bronx, NY (15 miles from Ridgewood, NJ)
- 23 hours ago
- Bronx, NY (15 miles from Ridgewood, NJ)
- 23 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Experience Associate, Palisades Center - Full Time
- West Nyack, NY (10 miles from Ridgewood, NJ)
- 23 hours ago
- West Nyack, NY (10 miles from Ridgewood, NJ)
- 23 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Demographic Data for Ridgewood, NJ
Moving to Ridgewood, NJ? Find some basic demographic data about Ridgewood, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ridgewood, NJ
Highest Education Level
Customer Services in Ridgewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »