Customer Service Jobs in Ridgefield Park, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 186 Jobs

Customer Service Representative

  • Port Washington, NY (17 miles from Ridgefield Park, NJ)
  • 10 hours ago
  • Port Washington, NY (17 miles from Ridgefield Park, NJ)
  • 10 hours ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Remote Work

Customer Service Representative

  • Newark, NJ (11 miles from Ridgefield Park, NJ)
  • 24 days ago
  • Newark, NJ (11 miles from Ridgefield Park, NJ)
  • 24 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Associate Laboratory Customer Service Representative

  • Lake Success, NY (17 miles from Ridgefield Park, NJ)
  • 16 hours ago
  • Lake Success, NY (17 miles from Ridgefield Park, NJ)
  • 16 hours ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....

Customer Service Representative/Administrative Assistant

  • New York City, NY (9 miles from Ridgefield Park, NJ)
  • 17 hours ago
  • New York City, NY (9 miles from Ridgefield Park, NJ)
  • 17 hours ago

C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....

Customer Support Associate

  • Jersey City, NJ (9 miles from Ridgefield Park, NJ)
  • 17 hours ago
  • Jersey City, NJ (9 miles from Ridgefield Park, NJ)
  • 17 hours ago

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit-all tailored to help entrepreneurs thrive. With best-in-class...

Remote Work

Client Service Representative in New York, NY

  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago
  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago

One year related experience required with customer service preferred....

Customer Service Representative

  • Flushing, NY (12 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Flushing, NY (12 miles from Ridgefield Park, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

U-Box Customer Care Representative (CDL)

  • Saddle Brook, NJ (5 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Saddle Brook, NJ (5 miles from Ridgefield Park, NJ)
  • 1 day ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Associate - Temporary

  • Glen Cove, NY (20 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Glen Cove, NY (20 miles from Ridgefield Park, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Associate (Part-Time)

  • Elizabeth, NJ (15 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Elizabeth, NJ (15 miles from Ridgefield Park, NJ)
  • 1 day ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

We're Hiring Customer Service Representative (Staten Island) Full Ti

  • Staten Island, NY (16 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Staten Island, NY (16 miles from Ridgefield Park, NJ)
  • 1 day ago

We're Hiring Customer Service Representative (Staten Island) Full Time or Flexible We are looking for a reliable and motivated Customer Service Representative to join our team at a luxury transportation...

Sales & Customer Service Associate

  • Clifton, NJ (6 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Clifton, NJ (6 miles from Ridgefield Park, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Licensed Customer Service Representative

  • Newark, NJ (11 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Newark, NJ (11 miles from Ridgefield Park, NJ)
  • 1 day ago

Previous experience in customer service or client support. Property and Casualty Insurance License required. Excellent communication skills, both written and verbal....

Remote Work

Retail Customer Experience Associate, Newport Fashion Island - Full Time

  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago
  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago

Id : REQ_575477, Title : Retail Customer Experience Associate, Newport Fashion Island - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...695,...

Customer Care Representative - Join Fast

  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago
  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago

service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience post id: ... [ ]...

Demographic Data for Ridgefield Park, NJ

Moving to Ridgefield Park, NJ? Find some basic demographic data about Ridgefield Park, NJ below.


Local
National
13,224
319
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ridgefield Park, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ridgefield Park, NJ offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ridgefield Park, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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