Customer Service Jobs in Ridgefield Park, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 190 Jobs

Customer Service Representative

  • Port Washington, NY (17 miles from Ridgefield Park, NJ)
  • 14 days ago
  • Port Washington, NY (17 miles from Ridgefield Park, NJ)
  • 14 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Domestic Customer Support Associate

  • South Hackensack, NJ (1 mile from Ridgefield Park, NJ)
  • 4 hours ago
  • South Hackensack, NJ (1 mile from Ridgefield Park, NJ)
  • 4 hours ago

We are currently seeking an experienced Customer Service Representative who is seasoned in a product driven environment (Industrial products are a big plus)....

Seasonal Customer Service Agent

  • Jersey City, NJ (9 miles from Ridgefield Park, NJ)
  • 4 hours ago
  • Jersey City, NJ (9 miles from Ridgefield Park, NJ)
  • 4 hours ago

As a Seasonal Customer Service Agent, you will be responsible for interacting with customers to provide information, resolve questions & complaints, and ensure complete customer satisfaction....

Seasonal Customer Service Agent, Fanatics Betting & Gaming

  • Jersey City, NJ (9 miles from Ridgefield Park, NJ)
  • 4 hours ago
  • Jersey City, NJ (9 miles from Ridgefield Park, NJ)
  • 4 hours ago

Job description Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners...

Customer Service Associate

  • Lyndhurst, NJ (6 miles from Ridgefield Park, NJ)
  • 5 hours ago
  • Lyndhurst, NJ (6 miles from Ridgefield Park, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative III

  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago
  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago

Kforce has a client in NYC that is seeking a Client Service Representative III. Summary:The Onboarding Concierge (OC) Team is a team dedicated to providing best-in-class, end-to-end onboarding...

Customer Service Representative I NYC

  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago
  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago

Good Customer Service skills are required. Candidates are required to pass a Customer Service scenario assessment prior to onboarding....

Pharmacy Customer Service Associate

  • Yonkers, NY (9 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Yonkers, NY (9 miles from Ridgefield Park, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - PT

  • Newark, NJ (11 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Newark, NJ (11 miles from Ridgefield Park, NJ)
  • 1 day ago

service....

Customer Service Representative - FT

  • White Plains, NY (18 miles from Ridgefield Park, NJ)
  • 1 day ago
  • White Plains, NY (18 miles from Ridgefield Park, NJ)
  • 1 day ago

service....

Customer Service Representative

  • Valley Stream, NY (20 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Valley Stream, NY (20 miles from Ridgefield Park, NJ)
  • 1 day ago

We are working with a client who is looking for a customer service representative that also has some dispatch experience....

Part-Time Customer Assistance Representative- Manhattan

  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago
  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago

Must have two years college experience OR at least two years of customer service experience. The ability to operate a motor vehicle is an essential function of this position....

Retail Customer Service Associate II

  • Brooklyn, NY (11 miles from Ridgefield Park, NJ)
  • 1 day ago
  • Brooklyn, NY (11 miles from Ridgefield Park, NJ)
  • 1 day ago

QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...

Customer Care Representative I - Remote within 50 miles of Winter Haven, FL

  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago
  • New York, NY (7 miles from Ridgefield Park, NJ)
  • 1 day ago

MUST RESIDE WITHIN 50 MILES OF WINTER HAVEN, FL SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless...

Remote Work

FRONTIER Customer Service Representative

  • Greenwich, CT (24 miles from Ridgefield Park, NJ)
  • 2 days ago
  • Greenwich, CT (24 miles from Ridgefield Park, NJ)
  • 2 days ago

FRONTIER Customer Service Representative LMT Management Greenwich, CT, US 4 hours ago Quick Job type Full-time Quick Job description Join Our Team as a Customer Service Representative!...

Demographic Data for Ridgefield Park, NJ

Moving to Ridgefield Park, NJ? Find some basic demographic data about Ridgefield Park, NJ below.


Local
National
13,224
319
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Ridgefield Park, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ridgefield Park, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ridgefield Park, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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