Customer Service Jobs in Readington, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Associate

  • Springfield, NJ (23 miles from Readington, NJ)
  • 30+ days ago
  • Springfield, NJ (23 miles from Readington, NJ)
  • 30+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Commercial Lines Customer Service Representative

  • Hamilton, NJ (23 miles from Readington, NJ)
  • 2 hours ago
  • Hamilton, NJ (23 miles from Readington, NJ)
  • 2 hours ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Woodbridge, NJ (23 miles from Readington, NJ)
  • 2 hours ago
  • Woodbridge, NJ (23 miles from Readington, NJ)
  • 2 hours ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Customer Service Representative - Woodstock Farms - Hybrid

  • Edison, NJ (18 miles from Readington, NJ)
  • 7 hours ago
  • Edison, NJ (18 miles from Readington, NJ)
  • 7 hours ago

Job Overview: Provides support to customers and the sales team by performing the following duties. What does it mean to be part of our Brands+ Team? UNFI Brands+ is one of the most comprehensive...

Customer Service Associate

  • New Brunswick, NJ (16 miles from Readington, NJ)
  • 9 hours ago
  • New Brunswick, NJ (16 miles from Readington, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Trenton, NJ (24 miles from Readington, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from Readington, NJ)
  • 1 day ago

The Customer Service Representative for Driving Academy is the face of our organization....

Customer Service Representative (CSR)

  • Trenton, NJ (24 miles from Readington, NJ)
  • 2 days ago
  • Trenton, NJ (24 miles from Readington, NJ)
  • 2 days ago

Customer Service Representative (CSR)OverviewThe role of a Customer Service Representative is crucial to our organization as they serve as the first point of contact for our customers....

Customer Service Associate - Temporary

  • Basking Ridge, NJ (11 miles from Readington, NJ)
  • 2 days ago
  • Basking Ridge, NJ (11 miles from Readington, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Madison, NJ (21 miles from Readington, NJ)
  • 2 days ago
  • Madison, NJ (21 miles from Readington, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Trenton, NJ (24 miles from Readington, NJ)
  • 3 days ago
  • Trenton, NJ (24 miles from Readington, NJ)
  • 3 days ago

LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...

Customer Service Representative

  • Woodbridge, NJ (23 miles from Readington, NJ)
  • 3 days ago
  • Woodbridge, NJ (23 miles from Readington, NJ)
  • 3 days ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Retail Customer Service Associate

  • East Brunswick, NJ (19 miles from Readington, NJ)
  • 3 days ago
  • East Brunswick, NJ (19 miles from Readington, NJ)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Iselin, NJ (22 miles from Readington, NJ)
  • 3 days ago
  • Iselin, NJ (22 miles from Readington, NJ)
  • 3 days ago

YOUR ROLE The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager)....

Warehouse Customer Service Representative

  • Keasbey, NJ (22 miles from Readington, NJ)
  • 3 days ago
  • Keasbey, NJ (22 miles from Readington, NJ)
  • 3 days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Representative

  • Trenton, NJ (24 miles from Readington, NJ)
  • 4 days ago
  • Trenton, NJ (24 miles from Readington, NJ)
  • 4 days ago

Customer Service Representative **Sr....

Remote Work

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Readington, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Readington, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Readington, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »