Customer Service Jobs in Randolph, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 88 Jobs

Customer Service Associate - Temporary

  • Edison, NJ (24 miles from Randolph, NJ)
  • 4 hours ago
  • Edison, NJ (24 miles from Randolph, NJ)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Piscataway, NJ (20 miles from Randolph, NJ)
  • 4 hours ago
  • Piscataway, NJ (20 miles from Randolph, NJ)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Washington, NJ (23 miles from Randolph, NJ)
  • 1 day ago
  • Washington, NJ (23 miles from Randolph, NJ)
  • 1 day ago

Experience and Skill Requirements 1-2 years client service experience (veterinary customer service preferred) Enjoys creating an exceptional client experience from the first phone call Excellent customer...

Customer Service Representative

  • Edison, NJ (24 miles from Randolph, NJ)
  • 1 day ago
  • Edison, NJ (24 miles from Randolph, NJ)
  • 1 day ago

Customer Service Representative TalentBridge Edison, NJ 5 hours ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative Location : Edison, NJ Job Type : Contract...

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ (22 miles from Randolph, NJ)
  • 2 days ago
  • Newark, NJ (22 miles from Randolph, NJ)
  • 2 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Pharmacy Customer Service Associate

  • Elizabeth, NJ (24 miles from Randolph, NJ)
  • 2 days ago
  • Elizabeth, NJ (24 miles from Randolph, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Newark Airport

  • Newark, NJ (22 miles from Randolph, NJ)
  • 2 days ago
  • Newark, NJ (22 miles from Randolph, NJ)
  • 2 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative

  • Bridgewater, NJ (17 miles from Randolph, NJ)
  • 2 days ago
  • Bridgewater, NJ (17 miles from Randolph, NJ)
  • 2 days ago

Date Posted: 04/25/2025 Hiring Organization: Rose International Position Number: 481806 Industry: Consumer Goods Job Title: Customer Service Representative Job Location: Bridgewater, NJ, USA, 08807...

Customer Relations Specialist

  • Morristown, NJ (6 miles from Randolph, NJ)
  • 3 days ago
  • Morristown, NJ (6 miles from Randolph, NJ)
  • 3 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative $17 hourly

  • Fairfield, NJ (15 miles from Randolph, NJ)
  • 3 days ago
  • Fairfield, NJ (15 miles from Randolph, NJ)
  • 3 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Associate

  • Maplewood, NJ (17 miles from Randolph, NJ)
  • 3 days ago
  • Maplewood, NJ (17 miles from Randolph, NJ)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Passaic, NJ (23 miles from Randolph, NJ)
  • 3 days ago
  • Passaic, NJ (23 miles from Randolph, NJ)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

U-Box Customer Care Representative (CDL)

  • Newark, NJ (22 miles from Randolph, NJ)
  • 3 days ago
  • Newark, NJ (22 miles from Randolph, NJ)
  • 3 days ago

Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....

Customer Service Representative ($20/hr)

  • Totowa, NJ (22 miles from Randolph, NJ)
  • 3 days ago
  • Totowa, NJ (22 miles from Randolph, NJ)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Services - Customer Care Representative I

  • Clifton, NJ (23 miles from Randolph, NJ)
  • 4 days ago
  • Clifton, NJ (23 miles from Randolph, NJ)
  • 4 days ago

. • Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Demographic Data for Randolph, NJ

Moving to Randolph, NJ? Find some basic demographic data about Randolph, NJ below.


Local
National
25,993
684
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Randolph, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Randolph, NJ offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Randolph, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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